Fire Alarm Installation Service And Testing

Summary

FIRE ALARM INSTALLATION, SERVICE AND TESTING AGREEMENT
Date:
Subscribers Name: Telephone No:
Site Address: Cell Phone No:
Email: Job Number:
RFI Communications and Security Systems (hereinafter referred to as "RFI" or "ALARM COMPANY") agrees to sell, provide, program and instruct
Subscriber in the proper use of the Fire Alarm Equipment or System, at Subscriber's premises, and Subscriber agrees to buy, such system in accordance
with this agreement, consisting of the following equipment: See attached EXHIBIT A: Schedule of Equipment and Services for included equipment,
sale and installation charges. Passcode to software remains the property of RFI. Software programmed by RFI is the intellectual property of RFI and
any unauthorized use of same, including derivative works, is strictly prohibited and may violate Federal Copyright Laws, Title 17 of the United States Code,
and may subject violator to civil and criminal penalties. RFI’s signs and decals remain the property of RFI and must be removed upon termination of this
agreement

☐ Check if Fire Alarm System to Code:
Fire alarm system has been installed pursuant to filed plans and specifications filed with and approved by Local Authority Having Jurisdiction [AHJ]

☐ Check if system includes Area of Refuge two way communication system. If this service is included RFI will install, pursuant to filed and
approved plans and specification with the Building Department, AHJ requirements for a two-way communication system which shall have a
timed automatic telephone dial-out capability to a monitoring location or 911. The two-way communication system shall include both audible
and visible signals unless otherwise directed by the AHJ. All references to the fire alarm system in this agreement shall include the Area of
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Refuge system

☐ Check if system includes In-Building Wireless Communications Systems for Emergency Responders, Signal Boosters and Bi-Directional
Amplifiers (BDA), which systems require testing and service. See EXHIBIT A: Schedule of Equipment and Services to determine if this service
includes wireless system design, surveys, radio equipment installation, testing, coordination and permits with AHJ. All references to the fire
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alarm system in this agreement shall include the In-Building Wireless Communications Systems for Emergency Responders

NOTICE: Unless a Fire Alarm System to Code is selected to be installed, RFI makes no representation that the fire alarm detection equipment
meets local code, fire department or any Authority Having Jurisdiction [AHJ] requirements, and it is not RFI’s responsibility to apply for any
permits or fees in connection with such equipment. The law requires and RFI recommends that Subscriber install a Fire Alarm System to code
with plans and specifications filed with AHJ, properly permitted, inspected and approved by AHJ. Subscriber represents that existing fire alarm
system is approved by AHJ and that any repairs or replacement parts installed by RFI are not additional equipment which would require AHJ
approval. RFI may in its sole discretion notify AHJ if RFI’s services are to be terminated or have terminated or that the fire alarm system is not
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functioning and RFI is unable to provide monitoring or the fire alarm system is otherwise non-compliant with applicable fire codes

CHECK BOX FOR APPROPRIATE SERVICES: Only services selected are included:
SERVICES AND RECURRING CHARGES: Installation and Service Repair are billed progressively. Service Agreements and Inspection and
Testing Agreements are billed annually in advance and are plus tax, if applicable

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1. ☐ INSTALLATION/ LUMP SUM: Subscriber agrees to pay RFI the lump sum of $ for the attached Scope of Work

☐ Extended Care Year Two $ Year Three $
2. ☐ SERVICE AND REPAIR: (Select a or b)
☐ (a) Subscriber agrees to pay RFI current published RFI rates on a per call basis. If this agreement provides for service on a per call basis,
Subscriber agrees to pay RFI for all parts and labor at the time of service. Subscriber is not obligated to call RFI for per call service and RFI is
under no duty to provide service except its warranty service during warranty period. Service by anyone other than RFI during warranty period
relieves RFI of any further obligations under the Limited Warranty

☐ (b) Subscriber agrees to pay RFI the sum of $ annually in advance, for the term of this agreement for labor and material to service the fire
alarm system for damage caused by ordinary wear and tear. Batteries, electrical surges, lightning damage, water, insects, vermin, software
upgrades and repairs, communication devices no longer supported by communication pathways, obsolete components and components
exceeding manufacturer’s useful life are not included in the Repair Service Plan and will be repaired or replaced at Subscriber’s expense payable
at time of service

3. ☐ INSPECTIONS: SYSTEMS TO BE INSPECTED: ☐ Fire Alarm ☐ Area of Refuge ☐ In-Building Wireless Communication. Subscriber
agrees to pay RFI the sum of $ annually in advance for the term of this agreement, for inspection service. If this option is selected, RFI
will make inspection(s) of the fire alarm system per year. Any additional inspections required by Authority Having Jurisdiction (AHJ) will
be charged at current published RFI rates hour which Subscriber agrees to pay. Unless otherwise noted in Exhibit B: Service and Testing
Agreement Plan Description inspection will be performed to meet the minimum requirements of the applicable code or AHJ. RFI will notify
Subscriber 3 days in advance of inspection date, and it is Subscriber's responsibility to reschedule or permit access. Testing at inspection only
tests that accessible components are in proper working order at time of inspection unless otherwise reported to Subscriber at time of inspection

Inspection does not include repair. If sprinkler alarm or other device monitoring water flow is inspected, the inspection does not include inspection
or testing of sufficiency of water supply, for which RFI has no responsibility or liability

4. ☐ MONITORING CENTER CERTIFICATE: Subscriber agrees to pay RFI the sum of $ per year for the term of this agreement, for an Underwriters
Laboratories Inc. (UL) Fire Alarm Certificate service. If this option is selected RFI will issue a UL Certificate for the fire alarm system. Subscriber
acknowledges that UL is a separate AHJ that may want to inspect the fire alarm system. UL or the Local AHJ can require changes to the fire
alarm system to keep the Certificate in force. Subscriber agrees to pay RFI for any inspections or required changes at RFI’s current published
rates

RFI Initial _______________ Subscriber Initial ______________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.1 20220407 FAISTA Ver 2.0
5. ☐OTHER: Subscriber agrees to pay RFI $ per month for the term of the agreement or $ lump sum for the attached Scope
of Work listed in Exhibit A: Schedule of Equipment and Services
6. PAYMENT, TERM OF AGREEMENT AND RENEWALS:
• For (1) INSTALLATION/LUMP SUM
o Upon Contract execution, lump sum or fixed price contracts, RFI will require a deposit/down payment of 30 % of the contract value. Projects
exceeding one calendar month will be billed for work completed during each month (progressive billing). Progressive Billing will include
invoicing for engineering, labor, and/or programming prior to onsite installation and material stored at RFI. Payment is due 30 days from
the date of invoice. Customer agrees to pay each invoice when due. In addition to all other rights and remedies available. RFI shall have
the option to withhold any further shipments of material and/or the provision of any service, including but not limited to Technical Assistance,
until Customer’s account is paid in full. Further, in the event payment is not received according to terms, RFI may at its discretion, assess
interest at the maximum rate allowed by law. Customer also agrees to pay reasonable attorney’s fees or agency commissions sustained
by RFI in pursuit or payment. Any alteration or deviation from the above specifications involving extra cost will be made only upon written
agreement and will become an extra charge over and above the estimate. If Extended Care Warranty is selected Subscriber will be invoiced
for the entire contract amount upfront at the date of substantial completion. Additions to existing systems with Extended Care Plans will be
pro-rated against the remaining duration of the current Extended Care Plan. All prices are valid for thirty (30) days

• For 2(a) SERVICE AND REPAIR
o Subscriber agrees to pay RFI current published rates on a per call basis. If this agreement provides for service on a per call basis,
Subscriber agrees to pay RFI for all parts and labor at time of service

• For (2(b)-5) SERVICE REPAIR, INSPECTION AND TESTING AND OTHER:
o The term of this agreement shall begin on for a period of 60 Months. This agreement shall renew month to month thereafter under
the same terms and conditions, unless either party gives written notice to the other by certified mail, return receipt requested, of their
intention not to renew the agreement at least 30 days prior to the expiration of any term. Termination shall comply with local law. Unless
otherwise specified herein, all recurring charges services detailed in 2(b)-5 shall commence on the first day of the month next succeeding
the date hereof, all payments being due on the first day of the month. RFI may invoice Subscriber annually in advance at RFI’s option

RFI’s preferred method of payment is Automated Clearing House (ACH)

7. INCREASES OF MONTHLY CHARGE: After the expiration of one year from the date hereof RFI shall be permitted from time to time to increase the
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monthly charges by an amount not to exceed nine percent each year and Subscriber agrees to pay such increase as invoiced

8. ALARM EQUIPMENT REMAINS PERSONAL PROPERTY: All equipment and material installed by RFI shall remain Subscriber’s personal property and
shall not be considered or deemed a fixture, or an addition to, alteration, conversion, improvement, modernization, remodeling, repair or replacement of
any part of the realty, and Subscriber shall not permit the attachment thereto of any apparatus not furnished by RFI

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9. EQUIPMENT LIMITED WARRANTY: In the event that any part of the equipment, provided and installed by RFI, under this agreement, becomes
defective, RFI agrees to make all repairs and replacement of parts without costs to the Subscriber for a period of one year (or term of Extended Care
Warranty if selected in Section 1) from the date of substantial completion or beneficial use of occupancy, whichever occurs first. RFI reserves the option
to either replace or repair the covered equipment, and reserves the right to substitute materials of equal quality at time of replacement, or to use
reconditioned parts in fulfillment of this warranty. RFI’s warranty does not include damage caused by electric, plumbing or construction, nor damage by
lightning, electrical surge, or misuse. RFI is not the manufacturer of the equipment and other than RFI’s limited warranty Subscriber agrees to look
exclusively to the manufacturer of the equipment for repairs under its warranty coverage if any. Except as set forth in this agreement, RFI makes no
express warranties as to any matter whatsoever, including but not limited to, unless prohibited by law, the condition of the equipment, its
merchantability, or its fitness for any particular purpose, and RFI shall not be liable for consequential damages. RFI does not represent nor
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warrant that the equipment may not be compromised or circumvented, or that the system will prevent any loss by fire, smoke or water or
otherwise; or that the system will in all cases provide the protection for which it is installed. RFI expressly disclaims any implied warranties,
including implied warranties of merchantability or fitness for a particular purpose. The warranty does not cover any damage to material or
equipment caused by accident, misuse, attempted or unauthorized repair service, modification, or improper installation by anyone other than RFI. RFI
shall not be liable for consequential damages. Subscriber acknowledges that any affirmation of fact or promise made by RFI shall not be deemed to
create an express warranty unless included in this agreement in writing; that Subscriber is not relying on RFI’s skill or judgment in selecting or furnishing
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a system suitable for any particular purpose and that there are no warranties which extend beyond those on the face of this agreement, and that RFI has
offered additional and more sophisticated equipment for an additional charge which Subscriber has declined. Subscriber's exclusive remedy for RFI’s
breach of this agreement or negligence to any degree under this agreement is to require RFI to repair or replace, at RFI’s option, any equipment which
is non-operational. Some states do not allow the exclusion or limitation of consequential or incidental damages, or a limitation on the duration of implied
warranties, so the above limitations or exclusions may not apply to you. The warranty gives you specific legal rights and you may also have other rights
which may vary from state to state. Fire Alarms are required to be approved by AHJ and may require plans and specifications designed, signed and
submitted by a licensed architect or professional engineer, which must be engaged by Subscriber. If RFI is installing a Fire Alarm System to code
installation must be approved by the AHJ. This Limited Warranty is independent of and in addition to repair service contracted under section 2 of this
agreement

10. DELAY IN DELIVERY / INSTALLATION / RISK OF LOSS OF MATERIAL: RFI shall not be liable for any damage or loss sustained by Subscriber as
a result of delay in delivery and/or installation of equipment, equipment failure, or for interruption of service due to electric failure, strikes, walk-outs, war,
acts of God, public health emergency or other causes. The estimated date work is to be substantially completed is not a definite completion date and
time is not of the essence. In the event the work is delayed through no fault of RFI, RFI shall have such additional time for performance as may be
reasonably necessary under the circumstances. If installation is delayed for more than one year from date hereof through no fault of RFI, Subscriber
agrees to pay an additional 5% of the contract Purchase Price upon installation. Subscriber assumes all risk of loss of material once delivered to the job
site. RFI is authorized to make preparations such as drilling holes, driving nails, making attachments or doing any other thing necessary in RFI’s sole
discretion for the installation and service of the equipment, and RFI shall not be responsible for any condition created thereby as a result of such
installation, service, or removal of the equipment, and Subscriber represents that the owner of the premises, if other than Subscriber, authorizes the
installation of the equipment under the terms of this agreement. In the event installation of any equipment requires the shut off of any utility service or
equipment, including but not limited to gas, electric, boiler, range, oven, gas fireplaces, gas supplied kitchen or household appliances, Subscriber shall
be responsible to engage a licensed professional independent of RFI to shut off the utility service or equipment. RFI has no responsibility or liability for
shutting down utility service or equipment. Subscriber agrees to have such service performed within 48 hours upon request by RFI

11. REPAIR SERVICE: The parties agree that the equipment, once installed, is in the exclusive possession and control of the Subscriber, and it is
Subscriber's sole responsibility to notify RFI if any equipment is in need of repair. RFI shall not be required to service the equipment unless it has
received notice from Subscriber, and upon such notice, RFI shall, during the warranty period service the equipment to the best of its ability exclusive of
Saturday, Sunday and legal holidays, during the business hours of 7 a.m. and 5 p.m or if service has been contracted under paragraph 2 of this
agreement, services will be performed as prescribed under that agreement

12. SUBSCRIBER'S DUTY TO SUPPLY ELECTRIC AND TELEPHONE SERVICE: Subscriber agrees to furnish, at Subscriber's expense, all 120 Volt AC
power, electrical outlet, circuit breaker and dedicated electrical feed, internet connection, high speed broadband cable or DSL and IP Address, telephone
hook-ups, RJ31x Block or equivalent, as deemed necessary by RFI

13. SUBSCRIBER RESPONSIBLE FOR FALSE ALARMS / PERMIT FEES / NON-SOLICITATION / ADDITIONAL COSTS / OTHER LICENSED TRADES
/ CO AND ECB VIOLATIONS / AND EXPERT WITNESS FEES: Subscriber is responsible for all alarm permits and permit fees, agrees to file for and
maintain any permits required applicable law and AHJ and indemnify or reimburse RFI for any fees or fines relating to permits, code compliance or false
alarms. RFI shall have no liability for permit fees, false alarms, false alarm fines, fire response, any damage to personal or real property or personal
154.1 20220407 FAISTA Ver 2.0 RFI Initial _______________ Subscriber Initial ______________
injury caused by fire department response to alarm, whether false alarm or otherwise, or the refusal of the fire department to respond. In the event of
termination of fire response by the fire department this agreement shall nevertheless remain in full force and Subscriber shall remain liable for all
payments provided for herein. Should RFI be required to perform any service or furnish any material not specifically covered by the terms of this
agreement, because of change in existing or hereafter enacted law, change in technology, obsolete or manufacturer’s end of life equipment, Subscriber
agrees to pay RFI for such service or material. The pricing to be paid by Subscriber in this agreement is based on current pricing by RFI's suppliers and
vendors. In view of supply shortage and inflation Subscriber agrees to pay any increase for equipment or services to RFI by RFI's suppliers and vendors
in connection with equipment and services to be provided by RFI to Subscriber. RFI will notify Subscriber of any such increase, and Subscriber shall
have the option of paying the increase or selecting alternative equipment and services, if available, for the prices set forth in this agreement. To the
extent not prohibited by California Business and Professions Code Section 16600, Subscriber agrees that it will not solicit for employment for itself,
or any other entity, or employ, in any capacity, any employee of RFI assigned by RFI to perform any service for or on behalf of Subscriber during the
term of this agreement, any renewals thereof and for a period of 2 years thereafter. In the event of Subscriber's violation of this provision, in addition to
injunctive relief, RFI shall recover from Subscriber an amount equal to such employee's salary based on the average three months preceding employee's
termination of employment with RFI, times twelve, together with RFI's counsel and expert witness fees. Subscriber is responsible for engaging licensed
trades to perform any work which RFI is not licensed to perform interconnecting the fire alarm to HVAC, elevators, appliances and other electronic and
mechanical systems. It is Subscriber's responsibility to obtain a Certificate of Occupancy for the intended use of the premises affected by the fire alarm
or obtain a Letter of No Objection from the AHJ if a Certificate of Occupancy is not available. It is Subscriber's sole responsibility to cure any building or
Environmental Control Board violations. In the event Subscriber or any third party subpoenas or summons RFI requiring any services or appearances,
Subscriber agrees to pay current RFI published hours for such services and appearances

14. INDEMNITY / WAIVER OF SUBROGATION RIGHTS / ASSIGNMENTS: Subscriber agrees to and shall defend, advance expenses for litigation and
arbitration, including investigation, legal and expert witness fees, indemnify and hold harmless RFI, its employees, agents and subcontractors, from and
against all claims, lawsuits, including those brought by third parties or Subscriber, including reasonable attorneys' fees and losses asserted against and
alleged to be caused by RFI’s performance, negligent performance, or failure to perform any obligation under or in furtherance of this agreement or
failure to detect, mitigate or respond to any communicable disease, infectious agent, bacteria or virus. Parties agree that there are no third-party
beneficiaries of this agreement. Subscriber on its behalf and any insurance carrier waives any right of subrogation Subscriber's insurance carrier may
otherwise have against RFI or RFI’s subcontractors arising out of this agreement or the relation of the parties hereto. Subscriber shall not be permitted
to assign this agreement without written consent of RFI, which shall not unreasonably be withheld. RFI shall have the right to assign this agreement to
a company licensed to perform the services and shall be relieved of any obligations created herein upon such assignment

15. EXCULPATORY CLAUSE: RFI and Subscriber agree that RFI is not an insurer and no insurance coverage is offered herein. The fire alarm and RFI’s
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services are designed to detect and reduce certain risks of loss, though RFI does not guarantee that no loss or damage will occur. RFI is not assuming
liability, and, therefore, Subscriber agrees RFI, shall not be liable to Subscriber or any other third party, and Subscriber covenants not to sue RFI, for
any loss, economic or non-economic, business loss or interruption, consequential damages, in contract or tort, data corruption or inability to retrieve
data, personal injury health condition, or property damage sustained by Subscriber or others as a result of equipment failure, human error, fire, smoke,
water, any communicable disease, infectious agent, bacteria, virus, illness or any other cause whatsoever, regardless of whether or not such loss or
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damage was caused by or contributed to by RFI’s breach of contract, negligent performance to any degree in furtherance of this agreement, any extra
contractual or legal duty, strict products liability, or negligent failure to perform any obligation pursuant to this agreement or any other legal duty, except
for gross negligence and willful misconduct. Subscriber releases RFI from any claims for contribution, indemnity or subrogation

16. INSURANCE / ALLOCATION OF RISK: Subscriber shall maintain a policy of Comprehensive General Liability and Property Insurance for liability,
casualty, fire, theft, and property damage under which Subscriber is named as insured and RFI is named as additional insured, proof of which shall be
provided to RFI, and which shall on a primary and non-contributing basis cover any loss or damage RFI's services are intended to detect to one hundred
percent of the insurable value or potential risk. The parties intend that the Subscriber assume all potential risk and damage that may arise by reason of
failure of the equipment or RFI's services and that Subscriber will look to its own insurance carrier for any loss or assume the risk of loss. RFI shall not
be responsible for any portion of any loss or damage which is recovered or recoverable by Subscriber from insurance covering such loss or damage or
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for such loss or damage against which Subscriber is indemnified or insured. Subscriber and all those claiming rights under Subscriber waive all rights
against RFI and its subcontractors for loss or damages caused by perils intended to be detected by RFI's services or covered by insurance to be obtained
by Subscriber, except such rights as Subscriber or others may have to the proceeds of insurance

17. LIMITATION OF LIABILITY: SUBSCRIBER AGREES THAT, EXCEPT FOR RFI’S GROSS NEGLIGENCE AND WILLFUL MISCONDUCT, SHOULD
THERE ARISE ANY LIABILITY ON THE PART OF RFI AS A RESULT OF RFI'S BREACH OF CONTRACT, NEGLIGENT PERFORMANCE TO ANY
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DEGREE OR NEGLIGENT FAILURE TO PERFORM ANY OF RFI'S OBLIGATIONS PURSUANT TO THIS AGREEMENT OR ANY OTHER LEGAL
DUTY, EQUIPMENT FAILURE, HUMAN ERROR, OR STRICT PRODUCTS LIABILITY, WHETHER ECONOMIC OR NON-ECONOMIC, IN CONTRACT
OR IN TORT, THAT RFI'S LIABILITY SHALL BE LIMITED TO THE SUM OF $500.00 OR 6 TIMES THE MONTHLY PAYMENT FOR SERVICES BEING
PROVIDED AT TIME OF LOSS, WHICHEVER IS GREATER. IF SUBSCRIBER WISHES TO INCREASE RFI'S AMOUNT OF LIMITATION OF
LIABILITY, SUBSCRIBER MAY, AS A MATTER OF RIGHT, AT ANY TIME, BY ENTERING INTO A SUPPLEMENTAL AGREEMENT, OBTAIN A
HIGHER LIMIT BY PAYING AN ANNUAL PAYMENT CONSONANT WITH RFI'S INCREASED LIABILITY. THIS SHALL NOT BE CONSTRUED AS
INSURANCE COVERAGE AND NOTWITHSTANDING THE FOREGOING, RFI’S LIABILITY SHALL NOT EXCEED ITS AVAILABLE INSURANCE
COVERAGE. NO ACTION, WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE, ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OF SERVICES UNDER THIS AGREEMENT MAY BE BROUGHT BY EITHER PARTY MORE THAN THREE (3) MONTHS AFTER
THE CAUSE OF ACTION ACCRUES EXCEPT THAT AN ACTION FOR NON-PAYMENT MAY BE BROUGHT BY RFI AT ANY TIME WITHIN
APPLICAPLE STATUTE OF LIMITATIONS TIME PERIOD

SUBSCRIBER ACKNOWLEDGES THAT THIS AGREEMENT CONTAINS EXCULPATORY CLAUSE, INDEMNITY, INSURANCE, AND
ALLOCATION OF RISK AND LIMITATION OF LIABILITY PROVISIONS

18. LEGAL ACTION / ARBITRATION / SECURITY INTEREST / BREACH / LIQUIDATED DAMAGES / AGREEMENT TO BINDING ARBITRATION: The
parties agree that due to the nature of the services to be provided by RFI, the payments to be made by the Subscriber for the term of this agreement
form an integral part of RFI's anticipated profits; that in the event of Subscriber's default it would be difficult if not impossible to fix RFI's actual damages

Therefore, in the event Subscriber defaults in any payment or charges to be paid to RFI, Subscriber shall be immediately liable for any unpaid invoiced
charges and any unpaid charges for labor, material and equipment. If agreement includes services detailed in (2-5) 80% of the balance of all payments
for the entire term of this agreement as LIQUIDATED DAMAGES. Upon suspension or termination of services RFI will notify Subscriber of such
termination. RFI is authorized to notify Subscriber by email, First Class Mail delivered by the US Postal Service or text message to Subscriber’s cell
phone

SUBSCRIBER ACKNOWLEDGES THAT THIS AGREEMENT CONTAINS A LIQUIDATED DAMAGE CLAUSE

In event of Subscriber’s default in performance of this agreement RFI may, without prior notice, suspend or terminate its services and shall be permitted
to terminate all its services under this agreement and deactivate the System without relieving Subscriber of any obligation herein and may notify AHJ of
termination. All actions or proceedings by either party must be based on the provisions of this agreement. Any other action that Subscriber may have or
bring against RFI in respect to services rendered in connection with this agreement shall be deemed to have merged in and be restricted to the terms
and conditions of this agreement. The prevailing party in any litigation or arbitration is entitled to recover its legal fees from the other party. The parties
waive trial by jury in any action between them unless prohibited by law. In any action commenced by RFI against Subscriber, Subscriber shall not be
permitted to interpose any counterclaim. SUBSCRIBER MAY BRING CLAIMS AGAINST RFI ONLY IN SUBSCRIBER’S INDIVIDUAL CAPACITY, AND
NOT AS A CLASS ACTION PLAINTIFF OR CLASS ACTION MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ANY
DISPUTE BETWEEN THE PARTIES OR ARISING OUT OF THIS AGREEMENT, INCLUDING ISSUES OF ARBITRABILITY, SHALL, AT THE OPTION
OF ANY PARTY, BE DETERMINED BY BINDING AND FINAL ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY ARBITRATION
SERVICES INC., ITS SUCCESSORS OR ASSIGNS, PURSUANT TO ITS ARBITRATION RULES AT WWW.ARBITRATIONSERVICESINC.COM AND
THE FEDERAL ARBITRATION ACT (FAA), EXCEPT THAT NO PUNITIVE OR CONSEQUENTIAL DAMAGES MAY BE AWARDED. The arbitrator shall
154.1 20220407 FAISTA Ver 2.0
be bound by the terms of this agreement, and shall on request of a party, conduct proceedings by telephone, video or submission of papers. A party
requesting in-person discovery, in-person hearing or a transcript of the discovery proceeding or hearing, shall pay for the cost of such transcript and
arbitrator fees charged in connection with the discovery request and in-person hearing, which may be allocated among the parties by the arbitrator in the
final award. By agreeing to this arbitration provision the parties waive their right to a trial before a judge or jury, waive their right to appeal the arbitration
award and waive their right to participate in a class action. In the event of any litigation between the parties they waive the right to a jury trial unless
prohibited by law.". Service of process or papers in any legal proceeding or arbitration between the parties may be made by First-Class Mail delivered
by the U.S. Postal Service addressed to the party's address designated in this agreement, on file with an agency of the state, or any other address
provided by the party in writing to the party making service. The parties submit to the jurisdiction and laws of California, except for arbitration which is
governed by the FAA and the arbitration rules. The parties are engaged in interstate commerce and the FAA and arbitration rules shall govern,
notwithstanding any state law to the contrary. Any action or arbitration between the parties must be commenced within one year of the accrual of the
cause of action or shall be barred. The prevailing party in any litigation or arbitration is entitled to recover its legal fees, costs and disbursements so that
the party is made whole from the other party. In the event a party commences a proceeding to confirm an arbitration award, the prevailing party shall be
entitled to attorney fees, costs and disbursements for such proceeding. All actions, arbitration or proceedings by either party must be based on the
provisions of this agreement and any other action that Subscriber may have or bring against RFI in respect to other services rendered in connection with
this agreement shall be deemed to have merged in and be restricted to the terms and conditions of this agreement

SUBSCRIBER ACKNOWLEDGES THAT THIS AGREEMENT CONTAINS AN AGREEMENT TO ARBITRATE DISPUTES AND THAT
ARBITRATION IS BINDING AND FINAL AND THAT SUBSCRIBER IS WAIVING SUBSCRIBER’S RIGHT TO TRIAL IN A COURT OF LAW AND OTHER
RIGHTS

19. RFI’S RIGHT TO SUBCONTRACT SPECIAL SERVICES: Subscriber agrees that RFI is authorized and permitted to subcontract any services to be
provided by RFI to third parties who may be independent of RFI, and that RFI shall not be liable for any loss or damage sustained by Subscriber by
reason of fire or any other cause whatsoever caused by the negligence of third parties and that Subscriber appoints RFI to act as Subscriber’s agent
with respect to such third parties, except that RFI shall not obligate Subscriber to make any payments to such third parties. Subscriber acknowledges
that this agreement, and particularly those paragraphs relating to RFI’s disclaimer of warranties, exemption from liability, even for its negligence, limitation
of liability and indemnification, inure to the benefit of and are applicable to any assignees, subcontractors, manufacturers, vendors and Monitoring Center
of RFI

20. MOLD, OBSTACLES AND HAZARDOUS CONDITIONS / FIRE STOP BREACH: Subscriber shall notify RFI in writing of any undisclosed, concealed
or hidden conditions in any area where installation is planned, and Subscriber shall be responsible for removal of such conditions. In the event RFI
discovers the presence of suspected asbestos or other hazardous material RFI shall stop all work immediately and notify Subscriber. It shall be
Subscriber’s sole obligation to remove such conditions from the premises, and if the work is delayed due to the discovery of suspected asbestos or other
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hazardous material or conditions then an extension of time to perform the work shall be allowed and Subscriber agrees to compensate RFI for any
additional expenses caused by the delay until work can resume. If RFI, in its sole discretion, determines that continuing the work poses a risk to RFI or
its employees or agents, RFI may elect to terminate this agreement on 3-day notice to Subscriber and Subscriber shall compensate RFI for all services
rendered and material provided to date of termination. RFI shall be entitled to remove all its equipment and uninstalled equipment and material from the
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job site. Under no circumstances shall RFI be liable to Subscriber for any damage caused by mold or hazardous conditions or remediation thereof. RFI
shall have no liability for any breach of fire stops or for inspection or certification of integrity of fire stops in the premises

21. FULL AGREEMENT / SEVERABILITY: This agreement along with the Exhibit A: Schedule of Equipment and Services constitutes the full understanding
of the parties and may not be amended, modified or canceled, except in writing signed by both parties. Subscriber acknowledges and represents that
Subscriber has not relied on any representation, assertion, guarantee, warranty, collateral agreement or other assurance, except those set forth in this
Agreement. Subscriber hereby waives all rights and remedies, at law or in equity, arising, or which may arise, as the result of Subscriber’s reliance on
such representation, assertion, guarantee, warranty, collateral agreement or other assurance. To the extent this agreement is inconsistent with any
other document or agreement, whether executed prior to, concurrently with or subsequent to this agreement the terms of this agreement shall govern

Should any provision of this agreement be deemed void, the remaining parts shall be enforceable

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PROPOSITION 65 WARNING: Equipment and packaging may contain components containing chemicals known to The State of California to cause
cancer, birth defects or other reproductive harm

SUBSCRIBER ACKNOWLEDGES RECEIVING A FULLY EXECUTED COPY
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OF THIS AGREEMENT, EXHIBIT A: SCHEDULE OF EQUIPMENT AND SERVICES, ADDITIONAL EQUIPMENT, SYSTEMS
AND SERVICE DISCLAIMER NOTICE AT TIME OF EXECUTION

RFI COMMUNICATIONS AND SECURITY SUBSCRIBER:
SYSTEMS:
Representative Signature Date Signature by Authorized Officer Date
_________________________________________
Agent Reg. # Company Name
_________________________________________
Manager’s Signature Date Print Name of Subscriber Title of Person Signing
Tax ID or EIN
Billing Address
154.1 20220407 FAISTA Ver 2.0
EXHIBIT A:
SCHEDULE OF EQUIPMENT AND SERVICES
for
FIRE ALARM INSTALLATION, SERVICE AND TESTING AGREEMENT
Date:
Subscribers Name: Telephone No:
Site Address: Cell Phone No:
Email: Job Number:
☐ (1) INSTALLATION/LUMP SUM $
☐ Extended Care Year Two $ & Year Three $
☐ (2) SERVICE AND REPAIR
☐ TIME AND MATERIAL ONLY $
☐ SERVICE AGREEMENT $
☐ (3) TESTING AND INSPECTION $
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• Plan Type: ☐ Fire Alarm ☐ Area of Refuge ☐ In-Building Wireless Communication
☐ (4) UL Monitoring Center Certificate $
☐ (5) Other $
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Describe Equipment (Model #):
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Describe Services:
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RFI Initial _______________ Subscriber Initial ______________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.2 20210716 FAISTEA Ver 1.2
EXHIBIT B:
Service and Testing Agreement
Plan Description
Subscribers Name: Telephone No:
Site Address: Cell Phone No:
Email: Job Number:
1. Plan Description:
RFI will provide the services in accordance with the terms and conditions referenced in the RFI Fire Alarm
Installation, Service and Testing and Inspection Agreement. The terms and conditions, including Attachments
A, B, and C are incorporated in and made part of this Agreement

2. TERM OF AGREEMENT
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The term of this agreement shall begin on for a period of 60 Months and shall automatically renew
month to month thereafter under the same terms and conditions
Year 1 Year 2
PL Year 3 Year 4 Year 5 Total
3. Service Plan Options
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☐ a. Premium Service Plan:
This plan provides full repair or replacement for those components listed in Attachment A and
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labor twenty-four (24) hours, seven (7) days a week for the specified agreed term

Quarterly System Check – A quarterly system check is included, if applicable, as defined in
Attachment B

Emergency Service - A four (4) hour response (24 hours, 7 days a week) for all emergency
service calls

Priority Response - Calls received in the AM will be responded to the same business day in the
PM; calls received in the PM will be responded to the next business day in the AM

Priority Status - Ensures priority with respect to scheduling of technicians for service calls

Emergency Phone Support - Customer service / technical support provided 24 hours, seven (7)
days a week

Services not covered under this plan will be offered on a Time and Material basis at RFI’s
then published current Service Rates

☐ b. Testing and Inspection Plan
This plan provides annual testing of your fire alarm system as recommended by the current NFPA
in accordance with the manufacturer’s specifications for those components listed on Attachment
A. RFI will perform the activities defined on Attachment B on an Annual, Semi-Annual or Quarterly
Basis. RFI is responsible for providing documentation related to the completion of each test
included in this Agreement. Test documentation will include any defective, malfunctioning or
RFI Initial ___________ Subscriber Initial ___________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.3 20210716 FAISTEB Ver1.2
inoperable devices, functions or other system programmed features. This Testing and Inspection
plan does not include corrections or repairs. RFI will provide a separate quote to correct any
deficiencies or replace any smoke detectors. Repairs will be addressed on a Time and Material
basis at RFI’s current standard Rates

4. RFI HOLIDAYS:
New Year’s Day Labor Day Christmas Day
President’s Day Veterans Day Christmas Eve
Memorial Day Thanksgiving Day
Independence Day Day after Thanksgiving
5. EXCLUSIONS
A. Elimination of interference or background noise in the reception of picture, sound, or data, if such
interference is present

B. Lift Rentals required for servicing any equipment that cannot be accessed safely with a ladder will be
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billed on a time and material basis

C. Re-programming or reloading of the system and/or the client database for computer-based systems

PL
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SA
RFI Initial ___________ Subscriber Initial ___________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.3 20210716 FAISTEB Ver1.2
ATTACHMENT A
Covered Equipment Devices
EQUIPMENT QUANTITY
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PL
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SA
RFI Initial ___________ Subscriber Initial ___________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.3 20210716 FAISTEB Ver1.2
ATTACHMENT B
SCHEDULE AND METHODS OF TESTING PROCEDURES
Click Here to review the 2016 Edition of the National Fire Alarm and Signaling Code (NFPA-72) for Testing and
Inspection Frequencies for Fire Detection and Alarm Systems

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PL
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SA
RFI Initial ___________ Subscriber Initial ___________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.3 20210716 FAISTEB Ver1.2
ATTACHMENT C
Other Provisions or Clarifications
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PL
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SA
RFI Initial ___________ Subscriber Initial ___________
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.3 20210716 FAISTEB Ver1.2
ADDITIONAL EQUIPMENT, SYSTEMS AND SERVICE DISCLAIMER
NOTICE
Subscribers Name: Telephone No:
Site Address: Cell Phone No:
Email: Job Number:
The undersigned acknowledges that a representative of RFI Communications and Security Systems (hereinafter referred to as “RFI” or
“ALARM COMPANY”) has explained additional equipment, systems and protection that may be available from RFI, for additional charges, and
the undersigned has had sufficient opportunity to consider the additional services that may be available, and has decided not to request or
contract for such additional equipment, systems or protection. The additional equipment, systems and protection discussed included but was
not limited to the following:
• Access Control Systems • Alarm Signal Verification • Service Plans
• Intrusion Alarm Systems • Remote Subscriber – Access • Extended Warranty
• Video Systems Control/Video Hosting • Inspection and Testing
• Intercom Systems • Elevator/ Emergency Phone • On-Site Administration
• Fire Life Safety Systems • Access Control Administration • Other Services listed on Exhibit
• Monitoring Services • Installation, Service and Repair A
The undersigned acknowledges that:
● Not all of the above services are available or offered by RFI but the services and equipment were brought to the undersigned's attention and the
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undersigned declined such services or the opportunity to obtain the services from other security companies

● That RFI has explained that it has no control over communication pathways such as telephone lines, VoIP, Internet, radio or cellular. Not all
communication pathways are available in all areas and all communication pathways are subject to failing. If available RFI has discussed alternative
communication pathways and Subscriber is responsible for selecting the available communication pathways. The security system will not communicate
if the communication pathways are not working

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● That RFI is not responsible for the security or privacy of any wireless network system or router and that wireless systems can be accessed by others
and it is the undersigned’s responsibility to secure access to the system with pass codes and lock outs

● That RFI has advised undersigned of any permits required for the alarm system and monitoring, and undersigned acknowledges that it is undersigned’s
responsibility to obtain and maintain all required permits and pay any false alarm or other fines related to the alarm systems or service

● That smoke detectors and other battery operated devices must be checked monthly and batteries replaced at least annually and that the undersigned
is responsible to check and replace batteries

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● That RFI has explained all components, operation and use of the systems to the undersigned’s satisfaction

● That if audio or video devices are installed, the undersigned has been advised to independently ascertain that the audio or videos devices are used
lawfully. RFI has made no representations and has provided no advice regarding the use of audio or video devices

If RFI is taking over this system installed by anyone other than RFI:
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☐ The undersigned declines inspection of existing system installed by others and assumes all risk and conditions of the system and has only
requested RFI to re-program communication and monitor existing system with no repair obligation

RFI has inspected the security and or fire alarm system, reported non-operational components, and:
☐ The undersigned declines to authorize repairs and assumes all risk for existing system

☐ The undersigned authorizes and agrees to pay for repairs which shall be detailed in an Installation, Service & Testing Agreement

DEFICIENCIES (continue on additional page, if needed):
SUBSCRIBER:
Signature by Authorized Officer Date
Company Name
Print Name of Subscriber Title of Person Signing
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.4 20220407 FAISTD Ver2.0
RIDER TO FIRE ALARM INSTALLATION, SERVICE AND TESTING
AGREEMENT
Subscribers Name: Telephone No:
Site Address: Cell Phone No:
Email: Job Number:
This Rider supplements the agreement between RFI Communications and Security Systems (hereinafter
referred to as “RFI” or ALARM COMPANY) and (hereinafter referred to as Subscriber) dated
hereinafter sometimes referred to as the Agreement. Subscriber wishes to engage RFI from time to time to
provide certain services to premises owned or leased by Subscriber without the necessity of negotiating and
entering into another agreement. The parties agree that the Agreement shall govern all future sales and on-
going services, such as but not limited to additional monitoring and subscription services

Subscriber shall send RFI a written request for monitoring and subscription services at a location
designated by Subscriber. Then, RFI will send an Addendum detailing the:
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1) Location of new system or premises;
2) Equipment and system to be provided;
3) Estimated start date for system activation;
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4) On-going services requested;
5) Pricing for selected equipment, system and installation of the same,
6) Amount to be paid and payment terms for on-going services

Each new installation or service shall have a term for on-going services of 60 Months. The terms and
conditions of the Agreement shall govern additional monitoring and subscription services. The Agreement shall
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be renewed for an additional term equal to the initial term

For multiple locations where services are to be installed the charges shall be detailed in our addendum

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The Purchase Order or other written confirmation by Subscriber need not include these terms in the Purchase
Order

The terms of the Purchase Order or other written request from Subscriber shall be subject to and shall
not modify, change or terminate the terms of this Rider and the Agreement

RFI COMMUNICATIONS
AND SECURITY SYSTEMS: SUBSCRIBER:
Representatives Signature Date Signature by Authorized Officer Date
Manager’s Signature Date Company Name
Print Name of Subscriber Title of Person Signing
Tax ID or EIN
RFI Communications and Security Systems | www.rfi.com
San Jose, CA | Hayward, CA | Sacramento, CA | Reno, NV | Seattle WA
Alarm Lic ACO753 Consumer Affairs #000753, UL Central Station #S3282-3 FM Certificate #3024322
CA CL#534534, 544432; NV CL#0021814A, Limit $10M; WA CL# RFICOS*990MC, RFICOF1802OH
154.5 20210622 FAISTR Ver1.1

Subscriber agrees to pay RFI for any inspections or required changes at RFI’s current published rates. SAMPLE. 154.1 20220407 FAISTA Ver 2.0 RFI Initial _____ Subscriber Initial _____ 5. …

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Frequently Asked Questions

How often should a fire alarm system be tested?

To find anything failing and fix the fire alarm system and so it will continue to detect fires and warn people, the National Fire Protection Association (NFPA) has determined that at least once a year, an inspection of the fire alarm system should be performed.

Does a fire alarm need to be tested?

In section 25.2 it states that all fire alarm systems in commercial premises need to be tested weekly to ensure that there has not been any major failure, and that the fire alarm system is in working order. To do this, firstly a list of all outstations within the premises must be created, as each one should be tested in a rotational order, ensuring that all locations are tested regularly.

How to test my fire alarm at home?

Part 1 Part 1 of 3: Performing a Safety Test Download Article

1. Warn family members. Unless you are trying to conduct a fire drill, you should let everyone in the home know that you will be testing the smoke detector so ...
2. Ask someone to help you. When testing an alarm, it will sound loud to you because you are going to be standing directly underneath it.
3. Test the power. ...

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What is the best fire alarm system?

Which Fire Alarm System is Best?

• Single Station Systems. One of the first decisions you’ll likely have to make is whether to install a monitored fire alarm system or an unmonitored one.
• Monitored Fire Alarm Systems. ...
• Photoelectric, Ionization, and Combination Systems. ...
• Photoelectric. ...
• Ionization. ...
• Combination. ...
• Conclusion. ...