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INFORMATIONAL LETTER NO. 2369-MC-FFSDATE: September 1, 2022TO: All Iowa Medicaid ProvidersAPPLIES TO: Managed Care (MC), Fee-for-Service (FFS)FROM: Iowa Department of Health and Human Services (HHS), Iowa MedicaidRE: Participation in the Federal Fiscal Year (FY) 2024 Payment Error Rate Measurement (PERM) ProgramEFFECTIVE: Upon ReceiptBased on requirements of the Improper Payments Information Act (IPIA) of 2002 (amended in2010 by the Improper Payments Elimination and Recovery Act [IPERA]), the Office ofManagement and Budget (OMB) has identified Medicaid and the Children’s Health InsuranceProgram (CHIP) as programs at risk for significant improper payments. As a result, the Centersfor Medicare and Medicaid Services (CMS) developed the Payment Error Rate Measurement(PERM) program to comply with the IPIA and related guidance issued by the OMB
The PERM program measures improper payments in Medicaid and CHIP and produces errorrates for each program. The error rates are based on reviews of the FFS, MC, and eligibilitycomponents of Medicaid and CHIP. It is important to note the error rate is not a “fraud rate”but simply a measurement of payments made that did not meet statutory, regulatory, oradministrative requirements
Iowa Medicaid is participating in the federal FY 2024 PERM program. This means that providersmay be contacted by the CMS review contractor, NCI Information Systems, Inc. (NCI), whowill collect medical records either in hard copy or in electronic format. The medical recordrequest letters will be sent to Iowa Medicaid-enrolled providers at any time upon completion ofthe data sampling process
Medical records are needed to support FFS Medicaid and CHIP claims to determine if theclaims were correctly paid. If a claim is selected in which a provider’s national provideridentification (NPI) number was identified on the claim to receive reimbursement, the CMSreview contractor will send a request for a copy of the required medical records to supportthe medical review of the claim. Upon receipt of the request for medical records, providers All Informational Letters are sent to the Managed Care Organizations Iowa Medicaid – 1305 E Walnut St. – Des Moines, IA 50319 must submit the records within 75 days. Please note that it is the responsibility of theprovider who is identified to receive payment on the claim, to ensure that all supportingmedical records, from all providers who rendered a service on the claim, are submitted in atimely manner. In addition, it is the responsibility of the provider to ensure thatcorrespondence address and contact information is current with Iowa Medicaid for delivery ofthe request for medical records
The CMS review contractor will follow up to ensure that providers submit documentationwithin the given timeframe. Iowa Medicaid Provider Services may also contact providers toassist in identifying required documentation for submission
If the submitted documentation is incomplete, the CMS review contractor may contactproviders for additional documentation. Providers will then have 14 days to respond to therequest. The lack of a response or submission of insufficient documentation will count as anerror. Failure to comply with the records request made by the CMS review contractor willresult in a payment error and Iowa Medicaid will take actions to recover the paymentassociated with the records request
Understandably, providers may be concerned with maintaining the privacy of patientinformation. However, providers are required by section 1902(a)(27) of the Social Security Actto retain records necessary to disclose the extent of services provided to individuals receivingassistance, and furnish CMS or its contractors with information regarding any payments claimedby the provider for rendering services. The furnishing of information includes producing medicalrecords. Section 2107(b)(1) of the Social Security Act requires a CHIP state plan to provideassurance to the secretary of Health and Human Services that the state will collect and provideto the secretary any information required to enable the secretary to monitor programadministration and compliance and to evaluate and compare the effectiveness of states’ CHIPplans. In addition, the collection and review of protected health information contained inindividual-level medical records for payment review purposes is permissible by the HealthInsurance Portability and Accountability Act of 1996 (HIPAA) and Title 45 of the Code ofFederal Regulations, parts 160 and 164
Please see the CMS website for more information on the PERM program1
If you have questions, please contact Iowa Medicaid Provider Services at 1-800-338-7909 or byemail at [email protected]
1 Payment Error Rate Measurement (PERM) | CMS 2
All Informational Letters are sent to the Managed Care Organizations Iowa Medicaid – 1305 E Walnut St. – Des Moines, IA 50319 INFORMATIONAL LETTER NO. 2369 …
The respondent may then be scheduled for a master calendar hearing within the ten-day period. See INA § 239 (b) (1). The Notice to Appear (Form I-862) served on the respondent may contain notice of the date, time, and location of the initial master calendar hearing. If so, the respondent must appear at that date, time, and location.
Fannie Mae Form 236 Page 1 of 2 June 2019 Cash Consideration to be received through transaction: Is loan in foreclosure? Number of delinquent payments: Unpaid principal balance:
We are therefore taking this opportunity to take a fresh look at the provisions of Sections 236 and the extent to which this section can be used to obtain information and documentation from professionals.