Iot Services Catalog Mainframe

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Iot services catalog mainframe

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Summary

Governor Eric Holcomb
Director and Chief Information Officer Tracy Barnes
IOT Services Catalog - Mainframe
(IOT’s Product Code Reference Manual)
Fiscal Year 2023
July 1, 2022 – June 30, 2023
Version 1.0
Indiana Government Center North · 100 N. Senate Ave. · Indianapolis, IN 46204 · P: (317) 232-3171 · F: (317)234-0917 · http://IN.gov/iot
Purpose
This document provides Indiana Office of Technology’s (IOT) customers a central place to find information about its
Mainframe services

Contents
Mainframe related products contained in this document include:
1066 Scheduling – Batch & Script Workloads
1092 Disk Storage Subsystem
1094 Tape Storage Subsystem
1206 Batch / System
1207 Relational Database - DB2
1209 CICS
Note: There is a separate document for all other IOT provided services

Indiana Government Center North · 100 N. Senate Ave. · Indianapolis, IN 46204 · P: (317) 232-3171 · F: (317)234-0917 · http://IN.gov/iot
Contents
Service Responsibilities Definition
IOT has developed a RACI Matrix to help their Agency Partners, their Supplier Partners and IOT better understand
their specific responsibilities for each of IOTs service offerings. Each service offering described in this document will
contain the appropriate portion of that RACI Matrix. Please review that information before requesting the service to
make sure you understand your specific responsibilities for the service

RACI Codes:
The following are the Codes used to indicate specific responsibilities

Example:
Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-Off
Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Name Jobs Production
Code 1066
Purpose Scheduling and Monitoring of Batch or Script processing on a variety of operation system
platforms:
✓ IBM System z Mainframe ✓ MS/Windows ✓ UNIX ✓ Linux ✓ AIX
Included Around the clock service
Conducted 24 / 7 / 365
Large Scale Scheduling Capability
Professionally managed to cover any scheduling requirement

o Independent, Dependent and Interdependent organization of batch and scripted
workloads

o Currently scheduling
▪ Hundreds of work threads

▪ Tens of Thousands of jobs and events daily

▪ Hundreds of Thousands of jobs and events managed overall

Automatic Scheduling
o Conducted by CA-7 Workload Automation product from Computer Associates, Inc

o Automatically start a single job, many jobs, a thread of jobs or many threads of jobs
under a variety of interdependent conditions:
▪ Time-of-Day – Calendar Driven – Includes holiday and weekend scheduling
✓ Start work at a specified time of day or by special date consideration

▪ Prerequisite Work
✓ Start new work when preceding work has completed

▪ Milestones
✓ Start or resume paused work pursuant to consumer direction

▪ Data and/or Resource Availability
✓ Start or resume paused work when prerequisite files or required computer
resources are available

On Demand Scheduling
Request initiation of a single job or many threads of work

Monitoring and Tracking
Ensure scheduled work meets deadlines

Advance Tardy Notification
Notification to key consumer individuals when run times for one job or threads of jobs are
discovered slipping which could impact deadlines

Scheduling Consultation
Conspire with IOT Workload Automation Schedulers to produce comprehensive and
concentrated event scheduling plans

Scheduling Validation
Coincidental to Scheduling Consultation, ensure that workloads are sequenced to avoid
impact with one another
Scheduling Management
Consumer alerting and coordination of workload scheduling requirements to ensure
deadlines are met while managing workloads through stand-alone activities which may
impact workload processing. An example of a stand-alone activity is implementation or
conduct of operating system maintenance

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Rate $1.0646 Per Scheduled Job or Event
Service Owner Keller, Jared Click to email the Service Owner a question

Standard Not Applicable
Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-Off
SLO Requests: Individual job requests – Same Day
Multiple job and small job series scheduling changes – 3 Business Days
Large Job Series scheduling changes – 5 Business Days
Availability 99.9% Availability 24/7
Incident All circumvented incidents resolved the same day
IOT Recognizes the schedule impacts during throughput anomalies

Impact/Priority High/High
Usage 3.13 Million Jobs \ Scripts Scheduled (FY 2023)
-- Non-Mainframe platforms ..................... 1.4 Million Jobs

-- Mainframe .............................................. 1.73 Million Jobs

Reports Monthly IOT Performance Metrics – Click here
Order Click here to request this service

Cancel Click here to cancel your existing service

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Name Disk Storage Subsystem
Service Code 1092
Purpose Data Storage on Disk: Mainframe disk storage measured in megabytes measured daily

Included Usage: ✓ Entry Sequenced ( Flat ) Files ✓ Indexed Files ✓ Relative Record Files
Note: Improved Performance available for the above using Virtual Storage functions

✓ Data Base Extents; Any database operation including available DB2
✓ Wide variety of user specified files
Hardware: IBM Disk Storage Subsystem Model 8910 ( DS8910F )
Available storage: 10 TB
High Performance: Average response time of just over one microsecond with the vast
majority of input/output operations completing, on average, in less than a
microsecond

Retention Policy: Determined by agency and applied to file properties at time of allocation

Dynamic Recoverability: ✓ Available depending on data type and usage

✓ Conducted by the agency; Convenience!
✓ IOT assist support available as needed
User Data Set Retention: ✓ Retained online for 180 days
✓ Migrated to tape for 3 years
✓ Final Disposition: Deleted

✓ Dynamically recoverable by data set owner; Convenience!
Disaster Recovery: Synchronous replication of all disk data to the Disaster Recovery site in
Bloomington, Indiana using local retention polices. See Mainframe
Services, here, for description of mainframe Disaster Recovery services

Dependencies System Security Authorization to allocate disk data sets

Rate $0.0002 Per MB Stored Per Day
Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-Off
Service Owner Keller, Jared Click to email the Service Owner a question

SLO Request: Available within 3 Business days

Availability: 100% Availability during regular scheduled mainframe operation
Incident: 90% Resolved within 16 IOT Business Hours (6am-6om, M-F excl. Holidays)
Impact/Priority High/High
Usage Does not include database activity
Approximately ............ 32 Million files opened annually. (FY 2023)
14 Million Files allocated for Output
18 Million Files opened for Input
Approximately ....... 3,786 Billion Input / Output Operations annually (FY 2023)
Approximately ..... 86,733 Trillion Bytes of data transferred annually (FY 2023)
- 23,457 Average bytes transferred in each I/O Operation
Reports Monthly IOT Performance Metrics – Click here
Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Name Tape Storage Subsystem ( Gigabytes of Consumed Tape Storage )
Service Code 1094
Purpose Supply Virtual Tape storage access to all mainframe workloads measured by individual
mounting of any subsystem virtual tape

Included Hardware: IBM Tape Storage Subsystem Model 7760 ( TS7700 )
No Mylar/Oxide tapes – High Reliability – High Performance – High Availability
High Performance Throughput: Processing at the speed of disk
Virtual Tape Storage Capacity: 140 TB
Virtual Tape Volumes: 300,000 maximum
Individual Tape Volume Capacity: 6GB
Maximum Virtual Tapes Mounted: 512 at once (256 at Disaster Recovery Site)
Disaster Recovery: Grid Communication for asynchronous replication of all virtual tape data
to a TS7760 at the Disaster Recovery site in Bloomington, Indiana using
local retention polices. See Mainframe Services, here, for description
of mainframe Disaster Recovery services

High Availability: Three TS7760 cluster operations, two in Indianapolis and one in
Bloomington, provide seamless and immediate access, via Grid
Communication, for local mainframe operation to all replicated tape
volumes at the Disaster Recovery site in Bloomington, Indiana for any
failure occurring to either of the two local TS7760s in operation

Dependencies System Security Authorization to allocate tape data sets

Rate $0.0478 Per Gigabyte of Consumed Storage
Standard Not Applicable
Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-Off
Service Owner Keller, Jared Click to email the Service Owner a question

Metric 100% Availability during regular scheduled mainframe operation
SLO Request: Completed within 3 Business days

Availability: 100% Availability during regular scheduled mainframe operation
Incident: 90% Resolved within 16 IOT Business Hours (6am-6om, M-F excl. Holidays)
Impact/Priority High/High
Usage Approximately .............. 6 Million tape mounts annually. (FY 2023)
-- 4.2 Million Mounts for Input
-- 1.8 Million Mounts for Output
Approximately ......... 98.4 Billion Input / Output Operations annually (FY 2023)
Approximately ....... 2,429 Trillion Bytes of data transferred annually (FY 2023)
- 24,654 Average bytes transferred in each I/O Operation
Reports Monthly IOT Performance Metrics – Click here
Order Click here to request this service

Cancel Click here to cancel your existing service

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Name Batch / System
Service Code 1206
Service Index Database Services 24 / 7 / 365 Support Modernized COBOL
( Click to Go ) File Management Virtual Tape Services Library Management
Alert Services Disaster Recovery Transaction Server
Report Distribution
Service Purpose Highly configurable, highly reliable, highly recoverable, high performance and cost controlled
operation in all areas of application system throughput and delivery. The following services are
immediately available for customer assignment or Proof of Concept anywhere IOT Network
services are found:
• Time Sharing Option – ( TSO ) Highly configurable interactive access and operation for a
variety of work and in a variety of scripting and programming languages. Interfaces with
various aspects of the operating system including the ability for various forms of interactive
SQL in DB2

• Java / Node.js – Support for development and operation of this popular language

• C++ - Support for development and operation of this popular language

• Apache / WebSphere Application Services – Host your Web applications here

• Modernized COBOL development and operation
• Sophisticated development program library management and change control

• IBM’s File Manager - User friendly tools for comprehensive file management and data
manipulation, working with many file structures and databases present or operating on the
IBM System z mainframe. Among File Manager capabilities is the definitions of files,
browsing, editing, copying and printing of data stored in a variety of forms:
o Unix files o IMS – Manipulate elements and data
o Flat files o Map record elements
o Virtual Managed files (VSAM) o Sort data
o Indexed files o Perform Sophisticated Comparisons
o CICS Storage Resources o Invoke REXX routines; Automation
o DB2 – Various data and resources
• Alert Services for anomalous change in application system or subsystem operation
delivered by eMail

• Report Distribution – On-demand delivery directly from mainframe operation to network
printers and eMail boxes in a variety of formats

• 24 / 7 / 365 Support – Continuous operational staffing for response to all operational needs

• Virtual Tape Library - No Mylar/Oxide tapes - High Reliability - High Performance - 140
TB
Click here to access Virtual Tape Library service
• Comprehensive Disaster Recovery ( DR ) – Included
o A Twin IBM System z mainframe operation, located at the University of Indiana,
operating as disaster recovery warm site

o Nearly Instantaneous Replication of all disk and tape storage to DR operation in
Bloomington, Indiana

▪ 140 TB of tape storage
▪ 10 TB of disk storage
✓ Includes separate semi-daily disk snapshots for a total of three off-site versions
✓ Semi-Daily disk snapshots permit full Disaster Recovery event testing without
impact to continuous live operation in Indianapolis; zero impact

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
o Available three times each calendar year for disaster recovery assurance testing
▪ Hardware, Software and Operation included in the service rate

▪ DR testing services are a collaboration between the Agency, Mainframe Services,
and Middleware Operational service teams organized, managed, conducted and
documented by DR Project Management Services. Click here for additional Disaster
Recovery information from IOT

o Complete Network Access to live or test DR operation from anywhere IOT Network
services are found

o Recovery Time Objective (RTO – Downtime) - This requirement directs restoration of
service 6 hours from the time the CIO declares an actual disaster upon advice from the
Governor

o DR Recover Point Objective (RPO – Data loss) will be worked agency specific, as they
may vary with the agency system
Extended Services Available for development and customization to user specification without procurement

Arrangement by Service Owner

Performance Metrics Reporting
• Highly detailed and/or summarized reporting, delivered to customer inboxes, is available on a
variety of performance, throughput and resource consumption metrics. From transaction
response time to data throughput, reporting demonstrates that SLA requirements, determined
and agreed upon by IOT and the customer, are being met. Reporting is also available for
customer application performance tuning. A wealth of performance and throughput reporting
is available

Obtainable Services Available for procurement or development by arrangement of Service Owner

Linux High Performance Hosting
• Host Linux applications, application suites or databases on a high performance Linux
operation, participating as a local or distributed operation. When operating, this extended
service Includes Disaster Recovery services

Application Program Interface
• SOAP or RESTful API interface to mainframe application operation. Deliver APIs to a variety
of application services including HTTP

API Management
• Manage, deliver and secure APIs

Rate $0.0383 Per CPU Second
Explanation: Product 1206 consist of the accumulated CPU seconds for both the TSO and
Batch transaction records found in the SMF Type 30 records that are generated
from activity occurring on the mainframe. Below you will find the record detail and
subtypes definition

SMF Type 30 - Contains z/OS address space accounting information
Subtype 1 - Address Space Start
Subtype 2 - Activity through previously recorded interval - Intermediate accounting
record
Subtype 3 - Activity for the last interval before step termination
Subtype 4 - Step Totals
Subtype 5 - Address Space Termination
Subtype 6 - System Address Space
Service Owner Keller, Jared Click to email the Service Owner a question

Standard Not Applicable
Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-Off
Metric 99.9% Mainframe Availability 24/7 – IBM, IMS, DB2 – See Reports below

Impact/Priority High/High
Lead Time None Required. Immediately available for operating mainframe application systems

Measurement Mainframe operating system IBM System z Operating System; z/OS Version 2 Release 3
TSO ----- 45.8 Million Standard Business Day Transactions (FY 2023) – 47.2 Million Total
Reports Monthly IOT Performance Metrics – Click here
Dependencies None
Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
Name Relational Database – DB2
Service Code 1207
Service Index Java / Node.js Database Services 24 / 7 / 365 Support
Alert Services Disaster Recovery SOAP / API / JSON
Service Purpose Highly configurable, highly reliable, highly recoverable, high performance and cost controlled DB2
operation in all areas of application system throughput and delivery. The following services are
immediately available for customer assignment or Proof of Concept anywhere IOT Network
services are found:
• Java / Node.js – Support for development and operation of this popular language

• DB2 Relational Database Services
➢ z/OS - Operates on IBM’s System z flagship operating system, z/OS
➢ Linux - Operates on IBM System z Integrated Facility for Linux (IFL)
➢ Available to JDBC/ODBC connectivity as identified herein

o Utilization of SOAP and RESTful APIs via JSON ( See Obtainable Services, here )
o Application Interfaces
Within various exploitations or limitations, DB2 on the IBM System z interfaces with:
▪ Local Operation: Application systems contained within IBM System z mainframe
operation

▪ Remote/Distributed application program products and services running on virtually
any operating system platform that requires relational database services by an
extensive selection of application development products. Remote operating systems
include:
✓ Other IBM System z operations
✓ Linux Application Servers, including high performance Linux operation available,
contained within the current IBM System z mainframe operation

✓ UNIX Application Servers, including high performance UNIX operation available,
contained within the current IBM System z mainframe operation

✓ Windows Application Servers
✓ IBM AIX operation
✓ Others
▪ Application Development Products:
✓ .Net including Visual Basic, both Microsoft or third party
✓ C, C+, C++, C# ✓ Python
✓ Java - Any Provider of Java ✓ Perl
✓ JavaScript ✓ Many others..

• Comprehensive Disaster Recovery ( DR ) – Included
o A Twin IBM System z mainframe operation, located at the University of Indiana,
operating as disaster recovery warm site

o Nearly Instantaneous Replication of all disk and tape storage to DR operation in
Bloomington, Indiana

▪ 140 TB of tape storage
▪ 10 TB of disk storage
✓ Includes separate semi-daily disk snapshots for a total of three off-site versions
✓ Semi-Daily disk snapshots permit full Disaster Recovery event testing without
impact to continuous live operation in Indianapolis; zero impact

o Available three times each calendar year for disaster recovery assurance testing
▪ Hardware, Software and Operation included in the service rate

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022
Contents
▪ DR testing services are a collaboration between the Agency, Mainframe Services,
and Middleware Operational service teams organized, managed, conducted and
documented by DR Project Management Services. Click here for additional Disaster
Recovery information from IOT

o Complete Network Access to live or test DR operation from anywhere IOT Network
services are found

o Recovery Time Objective (RTO – Downtime) - This requirement directs restoration of
service 6 hours from the time the CIO declares an actual disaster upon advice from the
Governor

o DR Recover Point Objective (RPO – Data loss) will be worked agency specific, as they
may vary with the agency system
• IBM’s File Manager - User friendly tools for comprehensive file management and data
manipulation, working with many file structures and databases present or operating on the
IBM System z mainframe. Among File Manager capabilities is the definitions of files,
browsing, editing, copying and printing of data stored in a variety of forms:
o Unix files o IMS – Manipulate elements and data
o Flat files o Map record elements
o Virtual Managed files (VSAM) o Sort data
o Indexed files o Perform Sophisticated Comparisons
o CICS Storage Resources o Invoke REXX routines; Automation
o DB2 – Various data and resources
• Alert Services for anomalous change in application system or subsystem operation
delivered by eMail

• Report Distribution – On-demand delivery directly from mainframe operation to network
printers and eMail boxes in a variety of formats

• 24 / 7 / 365 Support – Continuous operational staffing for response to all operational needs

• Virtual Tape Library -No Mylar/Oxide tapes - High Reliability - High Performance - 140
TB
Click here to access Virtual Tape Library service
Extended Services Available for development and customization to user specification without procurement

Arrangement by Service Owner

Performance Metrics Reporting
• Highly detailed and/or summarized reporting, delivered to customer inboxes, is available on a
variety of performance, throughput and resource consumption metrics. From transaction
response time to data throughput, reporting demonstrates that SLA requirements, determined
and agreed upon by IOT and the customer, are being met. Reporting is also available for
customer application performance tuning. A wealth of performance and throughput reporting
is available

Obtainable Services Available for procurement or development by arrangement of Service Owner

Linux High Performance Hosting
• Host Linux applications, application suites or databases on a high performance Linux
operation, participating as a local or distributed operation. When operating, this extended
service Includes Disaster Recovery services

Application Program Interface
• SOAP or RESTful API by JSON interface to existing or newly developed mainframe
application operation. Deliver APIs in HTTP to a variety of application services on any
platform

API Management
• Manage, deliver and secure APIs

Indiana Office of Technology
Fiscal Year 2023 IOT Product & Services Catalog
Last Updated by Lois Remick June 2022

Indiana Office of Technology Fiscal Year 2023 IOT Product & Services Catalog Last Updated by Lois Remick June 2022 Rate $1.0646 Per Scheduled Job or Event Service Owner Keller, …

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