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Governor Eric HolcombDirector and Chief Information Officer Tracy Barnes IOT Services Catalog - Mainframe (IOT’s Product Code Reference Manual) Fiscal Year 2023 July 1, 2022 – June 30, 2023 Version 1.0 Indiana Government Center North · 100 N. Senate Ave. · Indianapolis, IN 46204 · P: (317) 232-3171 · F: (317)234-0917 · http://IN.gov/iot PurposeThis document provides Indiana Office of Technology’s (IOT) customers a central place to find information about itsMainframe services
ContentsMainframe related products contained in this document include: 1066 Scheduling – Batch & Script Workloads 1092 Disk Storage Subsystem 1094 Tape Storage Subsystem 1206 Batch / System 1207 Relational Database - DB2 1209 CICSNote: There is a separate document for all other IOT provided services
Indiana Government Center North · 100 N. Senate Ave. · Indianapolis, IN 46204 · P: (317) 232-3171 · F: (317)234-0917 · http://IN.gov/iot ContentsService Responsibilities Definition IOT has developed a RACI Matrix to help their Agency Partners, their Supplier Partners and IOT better understand their specific responsibilities for each of IOTs service offerings. Each service offering described in this document will contain the appropriate portion of that RACI Matrix. Please review that information before requesting the service to make sure you understand your specific responsibilities for the service
RACI Codes: The following are the Codes used to indicate specific responsibilities
Example: Responsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-OffIndiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsName Jobs ProductionCode 1066Purpose Scheduling and Monitoring of Batch or Script processing on a variety of operation system platforms: ✓ IBM System z Mainframe ✓ MS/Windows ✓ UNIX ✓ Linux ✓ AIXIncluded Around the clock service Conducted 24 / 7 / 365 Large Scale Scheduling Capability Professionally managed to cover any scheduling requirement
o Independent, Dependent and Interdependent organization of batch and scripted workloads
o Currently scheduling ▪ Hundreds of work threads
▪ Tens of Thousands of jobs and events daily
▪ Hundreds of Thousands of jobs and events managed overall
Automatic Scheduling o Conducted by CA-7 Workload Automation product from Computer Associates, Inc
o Automatically start a single job, many jobs, a thread of jobs or many threads of jobs under a variety of interdependent conditions: ▪ Time-of-Day – Calendar Driven – Includes holiday and weekend scheduling ✓ Start work at a specified time of day or by special date consideration
▪ Prerequisite Work ✓ Start new work when preceding work has completed
▪ Milestones ✓ Start or resume paused work pursuant to consumer direction
▪ Data and/or Resource Availability ✓ Start or resume paused work when prerequisite files or required computer resources are available
On Demand Scheduling Request initiation of a single job or many threads of work
Monitoring and Tracking Ensure scheduled work meets deadlines
Advance Tardy Notification Notification to key consumer individuals when run times for one job or threads of jobs are discovered slipping which could impact deadlines
Scheduling Consultation Conspire with IOT Workload Automation Schedulers to produce comprehensive and concentrated event scheduling plans
Scheduling Validation Coincidental to Scheduling Consultation, ensure that workloads are sequenced to avoid impact with one another Scheduling Management Consumer alerting and coordination of workload scheduling requirements to ensure deadlines are met while managing workloads through stand-alone activities which may impact workload processing. An example of a stand-alone activity is implementation or conduct of operating system maintenance
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsRate $1.0646 Per Scheduled Job or EventService Owner Keller, Jared Click to email the Service Owner a question
Standard Not ApplicableResponsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-OffSLO Requests: Individual job requests – Same Day Multiple job and small job series scheduling changes – 3 Business Days Large Job Series scheduling changes – 5 Business Days Availability 99.9% Availability 24/7 Incident All circumvented incidents resolved the same day IOT Recognizes the schedule impacts during throughput anomalies
Impact/Priority High/HighUsage 3.13 Million Jobs \ Scripts Scheduled (FY 2023) -- Non-Mainframe platforms ..................... 1.4 Million Jobs
-- Mainframe .............................................. 1.73 Million Jobs
Reports Monthly IOT Performance Metrics – Click hereOrder Click here to request this service
Cancel Click here to cancel your existing service
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsName Disk Storage SubsystemService Code 1092Purpose Data Storage on Disk: Mainframe disk storage measured in megabytes measured daily
Included Usage: ✓ Entry Sequenced ( Flat ) Files ✓ Indexed Files ✓ Relative Record Files Note: Improved Performance available for the above using Virtual Storage functions
✓ Data Base Extents; Any database operation including available DB2 ✓ Wide variety of user specified files Hardware: IBM Disk Storage Subsystem Model 8910 ( DS8910F ) Available storage: 10 TB High Performance: Average response time of just over one microsecond with the vast majority of input/output operations completing, on average, in less than a microsecond
Retention Policy: Determined by agency and applied to file properties at time of allocation
Dynamic Recoverability: ✓ Available depending on data type and usage
✓ Conducted by the agency; Convenience! ✓ IOT assist support available as needed User Data Set Retention: ✓ Retained online for 180 days ✓ Migrated to tape for 3 years ✓ Final Disposition: Deleted
✓ Dynamically recoverable by data set owner; Convenience! Disaster Recovery: Synchronous replication of all disk data to the Disaster Recovery site in Bloomington, Indiana using local retention polices. See Mainframe Services, here, for description of mainframe Disaster Recovery services
Dependencies System Security Authorization to allocate disk data sets
Rate $0.0002 Per MB Stored Per DayResponsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-OffService Owner Keller, Jared Click to email the Service Owner a question
SLO Request: Available within 3 Business days
Availability: 100% Availability during regular scheduled mainframe operation Incident: 90% Resolved within 16 IOT Business Hours (6am-6om, M-F excl. Holidays)Impact/Priority High/HighUsage Does not include database activity Approximately ............ 32 Million files opened annually. (FY 2023) 14 Million Files allocated for Output 18 Million Files opened for Input Approximately ....... 3,786 Billion Input / Output Operations annually (FY 2023) Approximately ..... 86,733 Trillion Bytes of data transferred annually (FY 2023) - 23,457 Average bytes transferred in each I/O OperationReports Monthly IOT Performance Metrics – Click hereIndiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsName Tape Storage Subsystem ( Gigabytes of Consumed Tape Storage )Service Code 1094Purpose Supply Virtual Tape storage access to all mainframe workloads measured by individual mounting of any subsystem virtual tape
Included Hardware: IBM Tape Storage Subsystem Model 7760 ( TS7700 ) No Mylar/Oxide tapes – High Reliability – High Performance – High Availability High Performance Throughput: Processing at the speed of disk Virtual Tape Storage Capacity: 140 TB Virtual Tape Volumes: 300,000 maximum Individual Tape Volume Capacity: 6GB Maximum Virtual Tapes Mounted: 512 at once (256 at Disaster Recovery Site) Disaster Recovery: Grid Communication for asynchronous replication of all virtual tape data to a TS7760 at the Disaster Recovery site in Bloomington, Indiana using local retention polices. See Mainframe Services, here, for description of mainframe Disaster Recovery services
High Availability: Three TS7760 cluster operations, two in Indianapolis and one in Bloomington, provide seamless and immediate access, via Grid Communication, for local mainframe operation to all replicated tape volumes at the Disaster Recovery site in Bloomington, Indiana for any failure occurring to either of the two local TS7760s in operation
Dependencies System Security Authorization to allocate tape data sets
Rate $0.0478 Per Gigabyte of Consumed StorageStandard Not ApplicableResponsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-OffService Owner Keller, Jared Click to email the Service Owner a question
Metric 100% Availability during regular scheduled mainframe operationSLO Request: Completed within 3 Business days
Availability: 100% Availability during regular scheduled mainframe operation Incident: 90% Resolved within 16 IOT Business Hours (6am-6om, M-F excl. Holidays)Impact/Priority High/HighUsage Approximately .............. 6 Million tape mounts annually. (FY 2023) -- 4.2 Million Mounts for Input -- 1.8 Million Mounts for Output Approximately ......... 98.4 Billion Input / Output Operations annually (FY 2023) Approximately ....... 2,429 Trillion Bytes of data transferred annually (FY 2023) - 24,654 Average bytes transferred in each I/O OperationReports Monthly IOT Performance Metrics – Click hereOrder Click here to request this service
Cancel Click here to cancel your existing service
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsName Batch / SystemService Code 1206Service Index Database Services 24 / 7 / 365 Support Modernized COBOL( Click to Go ) File Management Virtual Tape Services Library Management Alert Services Disaster Recovery Transaction Server Report DistributionService Purpose Highly configurable, highly reliable, highly recoverable, high performance and cost controlled operation in all areas of application system throughput and delivery. The following services are immediately available for customer assignment or Proof of Concept anywhere IOT Network services are found: • Time Sharing Option – ( TSO ) Highly configurable interactive access and operation for a variety of work and in a variety of scripting and programming languages. Interfaces with various aspects of the operating system including the ability for various forms of interactive SQL in DB2
• Java / Node.js – Support for development and operation of this popular language
• C++ - Support for development and operation of this popular language
• Apache / WebSphere Application Services – Host your Web applications here
• Modernized COBOL development and operation • Sophisticated development program library management and change control
• IBM’s File Manager - User friendly tools for comprehensive file management and data manipulation, working with many file structures and databases present or operating on the IBM System z mainframe. Among File Manager capabilities is the definitions of files, browsing, editing, copying and printing of data stored in a variety of forms: o Unix files o IMS – Manipulate elements and data o Flat files o Map record elements o Virtual Managed files (VSAM) o Sort data o Indexed files o Perform Sophisticated Comparisons o CICS Storage Resources o Invoke REXX routines; Automation o DB2 – Various data and resources • Alert Services for anomalous change in application system or subsystem operation delivered by eMail
• Report Distribution – On-demand delivery directly from mainframe operation to network printers and eMail boxes in a variety of formats
• 24 / 7 / 365 Support – Continuous operational staffing for response to all operational needs
• Virtual Tape Library - No Mylar/Oxide tapes - High Reliability - High Performance - 140 TB Click here to access Virtual Tape Library service • Comprehensive Disaster Recovery ( DR ) – Included o A Twin IBM System z mainframe operation, located at the University of Indiana, operating as disaster recovery warm site
o Nearly Instantaneous Replication of all disk and tape storage to DR operation in Bloomington, Indiana
▪ 140 TB of tape storage ▪ 10 TB of disk storage ✓ Includes separate semi-daily disk snapshots for a total of three off-site versions ✓ Semi-Daily disk snapshots permit full Disaster Recovery event testing without impact to continuous live operation in Indianapolis; zero impact
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 Contents o Available three times each calendar year for disaster recovery assurance testing ▪ Hardware, Software and Operation included in the service rate
▪ DR testing services are a collaboration between the Agency, Mainframe Services, and Middleware Operational service teams organized, managed, conducted and documented by DR Project Management Services. Click here for additional Disaster Recovery information from IOT
o Complete Network Access to live or test DR operation from anywhere IOT Network services are found
o Recovery Time Objective (RTO – Downtime) - This requirement directs restoration of service 6 hours from the time the CIO declares an actual disaster upon advice from the Governor
o DR Recover Point Objective (RPO – Data loss) will be worked agency specific, as they may vary with the agency systemExtended Services Available for development and customization to user specification without procurement
Arrangement by Service Owner
Performance Metrics Reporting • Highly detailed and/or summarized reporting, delivered to customer inboxes, is available on a variety of performance, throughput and resource consumption metrics. From transaction response time to data throughput, reporting demonstrates that SLA requirements, determined and agreed upon by IOT and the customer, are being met. Reporting is also available for customer application performance tuning. A wealth of performance and throughput reporting is available
Obtainable Services Available for procurement or development by arrangement of Service Owner
Linux High Performance Hosting • Host Linux applications, application suites or databases on a high performance Linux operation, participating as a local or distributed operation. When operating, this extended service Includes Disaster Recovery services
Application Program Interface • SOAP or RESTful API interface to mainframe application operation. Deliver APIs to a variety of application services including HTTP
API Management • Manage, deliver and secure APIs
Rate $0.0383 Per CPU Second Explanation: Product 1206 consist of the accumulated CPU seconds for both the TSO and Batch transaction records found in the SMF Type 30 records that are generated from activity occurring on the mainframe. Below you will find the record detail and subtypes definition
SMF Type 30 - Contains z/OS address space accounting information Subtype 1 - Address Space Start Subtype 2 - Activity through previously recorded interval - Intermediate accounting record Subtype 3 - Activity for the last interval before step termination Subtype 4 - Step Totals Subtype 5 - Address Space Termination Subtype 6 - System Address SpaceService Owner Keller, Jared Click to email the Service Owner a question
Standard Not ApplicableIndiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsResponsibility R=Responsible, A=Accountable, S=Supportive, C=Consulted, I=Inform, V=Verifies, O=Sign-OffMetric 99.9% Mainframe Availability 24/7 – IBM, IMS, DB2 – See Reports below
Impact/Priority High/HighLead Time None Required. Immediately available for operating mainframe application systems
Measurement Mainframe operating system IBM System z Operating System; z/OS Version 2 Release 3 TSO ----- 45.8 Million Standard Business Day Transactions (FY 2023) – 47.2 Million TotalReports Monthly IOT Performance Metrics – Click hereDependencies NoneIndiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 ContentsName Relational Database – DB2Service Code 1207Service Index Java / Node.js Database Services 24 / 7 / 365 Support Alert Services Disaster Recovery SOAP / API / JSONService Purpose Highly configurable, highly reliable, highly recoverable, high performance and cost controlled DB2 operation in all areas of application system throughput and delivery. The following services are immediately available for customer assignment or Proof of Concept anywhere IOT Network services are found: • Java / Node.js – Support for development and operation of this popular language
• DB2 Relational Database Services ➢ z/OS - Operates on IBM’s System z flagship operating system, z/OS ➢ Linux - Operates on IBM System z Integrated Facility for Linux (IFL) ➢ Available to JDBC/ODBC connectivity as identified herein
o Utilization of SOAP and RESTful APIs via JSON ( See Obtainable Services, here ) o Application Interfaces Within various exploitations or limitations, DB2 on the IBM System z interfaces with: ▪ Local Operation: Application systems contained within IBM System z mainframe operation
▪ Remote/Distributed application program products and services running on virtually any operating system platform that requires relational database services by an extensive selection of application development products. Remote operating systems include: ✓ Other IBM System z operations ✓ Linux Application Servers, including high performance Linux operation available, contained within the current IBM System z mainframe operation
✓ UNIX Application Servers, including high performance UNIX operation available, contained within the current IBM System z mainframe operation
✓ Windows Application Servers ✓ IBM AIX operation ✓ Others ▪ Application Development Products: ✓ .Net including Visual Basic, both Microsoft or third party ✓ C, C+, C++, C# ✓ Python ✓ Java - Any Provider of Java ✓ Perl ✓ JavaScript ✓ Many others..
• Comprehensive Disaster Recovery ( DR ) – Included o A Twin IBM System z mainframe operation, located at the University of Indiana, operating as disaster recovery warm site
o Nearly Instantaneous Replication of all disk and tape storage to DR operation in Bloomington, Indiana
▪ 140 TB of tape storage ▪ 10 TB of disk storage ✓ Includes separate semi-daily disk snapshots for a total of three off-site versions ✓ Semi-Daily disk snapshots permit full Disaster Recovery event testing without impact to continuous live operation in Indianapolis; zero impact
o Available three times each calendar year for disaster recovery assurance testing ▪ Hardware, Software and Operation included in the service rate
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022 Contents ▪ DR testing services are a collaboration between the Agency, Mainframe Services, and Middleware Operational service teams organized, managed, conducted and documented by DR Project Management Services. Click here for additional Disaster Recovery information from IOT
o Complete Network Access to live or test DR operation from anywhere IOT Network services are found
o Recovery Time Objective (RTO – Downtime) - This requirement directs restoration of service 6 hours from the time the CIO declares an actual disaster upon advice from the Governor
o DR Recover Point Objective (RPO – Data loss) will be worked agency specific, as they may vary with the agency system • IBM’s File Manager - User friendly tools for comprehensive file management and data manipulation, working with many file structures and databases present or operating on the IBM System z mainframe. Among File Manager capabilities is the definitions of files, browsing, editing, copying and printing of data stored in a variety of forms: o Unix files o IMS – Manipulate elements and data o Flat files o Map record elements o Virtual Managed files (VSAM) o Sort data o Indexed files o Perform Sophisticated Comparisons o CICS Storage Resources o Invoke REXX routines; Automation o DB2 – Various data and resources • Alert Services for anomalous change in application system or subsystem operation delivered by eMail
• Report Distribution – On-demand delivery directly from mainframe operation to network printers and eMail boxes in a variety of formats
• 24 / 7 / 365 Support – Continuous operational staffing for response to all operational needs
• Virtual Tape Library -No Mylar/Oxide tapes - High Reliability - High Performance - 140 TB Click here to access Virtual Tape Library serviceExtended Services Available for development and customization to user specification without procurement
Arrangement by Service Owner
Performance Metrics Reporting • Highly detailed and/or summarized reporting, delivered to customer inboxes, is available on a variety of performance, throughput and resource consumption metrics. From transaction response time to data throughput, reporting demonstrates that SLA requirements, determined and agreed upon by IOT and the customer, are being met. Reporting is also available for customer application performance tuning. A wealth of performance and throughput reporting is available
Obtainable Services Available for procurement or development by arrangement of Service Owner
Linux High Performance Hosting • Host Linux applications, application suites or databases on a high performance Linux operation, participating as a local or distributed operation. When operating, this extended service Includes Disaster Recovery services
Application Program Interface • SOAP or RESTful API by JSON interface to existing or newly developed mainframe application operation. Deliver APIs in HTTP to a variety of application services on any platform
API Management • Manage, deliver and secure APIs
Indiana Office of TechnologyFiscal Year 2023 IOT Product & Services CatalogLast Updated by Lois Remick June 2022
Indiana Office of Technology Fiscal Year 2023 IOT Product & Services Catalog Last Updated by Lois Remick June 2022 Rate $1.0646 Per Scheduled Job or Event Service Owner Keller, …
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