Portfolio Programme Management Ppm Pwc
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www.pwc.com Portfolio & Programme Management (PPM) Global Service CatalogueJuly 2017v1.1 2/ 51PPM Global Service Catalogue 2017 What we do Our service offerings: Prioritise Execute Realise 1 2 3 4 5 6 Programme /What is Portfolio Programme Hybrid Programme Benefits Portfolio MaturityPPM? Management Mobilisation Assessment Delivery Recovery Management How we do it 12 Elements of Our Tools and User Guide Delivery Excellence MethodologiesPwC Version 1.1 – Released July 2017 What is PPM?NHS Digital – Portfolio Management and Hybrid Delivery July 2017PwC 3 What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 4/ 51 PPM? Management Mobilisation Assessment Resourcing recovery management Enablers What is Portfolio and Programme Management? We are a global team of Portfolio and Programme Management (PPM) professionals who specialise in designing and delivering complex transformation programmes
“Our passion is helping our clients execute their strategy” Our clients are dealing with unprecedented challenges driven by factors such as shifts in global economic power, demographic changes in an ageing population, the digital economy, and the emergence of global players disrupting traditional sectors
As a result, our clients are need to deliver bigger, transformational change, and do so at a faster pace than ever before. At the same time, the cost of failure is increasing, and organisations cannot afford to deliver change programmes using the same old ad hoc approach and processes
PwC’s PPM capabilities have been developed to address the most frequent and significant challenges our clients face when approaching organisational change. We bring the best of our extensive experience, industry knowledge, tailored tools and templates, and specialised professional networks to help our clients prioritise their change activities, execute them effectively, and realise their benefits
Our mission as a global team is to help our clients with: 1495 PPM Professionals around the globeChoosing the right set of projects; effectively executing them; and realizing their benefits
What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 5/ 51PPM? Management Mobilisation Assessment Resourcing recovery management EnablersWhat is PPM? Run the business 1 Change the business High-performing enterprises understand the relationship between 2 'running' and 'changing' the business Portfolio Aligning strategy to project selection,The model benefits to the left shows the key factors optimisation and investment
in this relationship, and the five Portfolio areas where Management Alignment and leading organisations focus their A function attention
dedicated to supporting Strategy & prioritisation delivery of a portfolio's aggregated Portfolio Corporate benefits through insightful reporting, Management appropriate resource allocation and Governance 3 1 Changing versus running a 2controls Macro andInfluences cyclic re-prioritisation
business Changing external factors which The differing considerations and impact the business (positively or approaches necessary when negatively); Measurement Measurement considering ‘Run the Business’ and and 4 and ‘Change the Business’ functions Programme refinement re-balancing Implementation of a set of 3 related projects or workstreams 4 Embedding to deliver Strategy business outcomes Measuring Programme Performance Management and benefits. A central function to provide visibility The activities behind successfully The necessary metrics and and allow control of all programme or embedding strategic imperatives processes for determining the project activity being undertaken to 5 into the business fitness of current business achieve change
operations and the effectiveness of Deployment delivering change and Project Programme Operate & acceptance A short term set of activities to & Project 5 Realise deliver one or more Embedding outputs in Change Delivery Project Project Project accordance with a specific business TheAimportant case. particularprocesses andor project may interactions to be considered when designing, constructing may not be partand of aembedding programme. changes into business as usual What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 6/ 51PPM? Management Mobilisation Assessment Resourcing recovery management EnablersWhat is PPM? Run the business Change the business Portfolio Aligning strategy to project selection, benefits optimisation Change takes more than a project team and and investment
a budget - high-performing Alignment organisations… Portfolio Management and A function dedicated to supporting Strategy & delivery of a portfolio's overall benefits Corporate…Prioritiseprioritisation their portfolio andPortfolio align it to through insightful reporting and Management Governancetheir business strategy controls, appropriate resource 3 allocation, and continued refinement
…Execute their programmes and projects to deliver the outcomes the need Measurement Measurement and 4 and Programme refinement …Realise every benefit, and embed re-balancing Implementation of a set of benefits management in their organisation related projects or workstreams to deliver business outcomes Programme Management and benefits. A central function to provide visibility and allow control of all programme or project activity being undertaken to achieve change
Deployment and Project Programme Operate & acceptance A short term set of activities to & Project Realise deliver one or more outputs in Delivery Project Project Project accordance with a specific business case. A particular project may or may not be part of a programme
Portfolio ManagementNHS Digital – Portfolio Management and Hybrid DeliveryPwC 1. July 2017 7 What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 8/ 51PPM? Management Mobilisation Assessment Resourcing recovery management Enablers Portfolio 1 2 3 4Do you need to upgrade your portfolio management? Management You see variation in Your programmes are performance or outcomes overstretched, under- at different sites or across resourced, or off-track territories Complex or large-scale changes are conflicting or Your pace of change needs to impacting business as usual increase due to competition or market changes Of PMs say there is a coherent link 46% 63% between the programme’s benefits, objectives and organisational strategy and vision Of PMs say that planned Of PMOs report spending benefits are “always/often most of their time on simple achieved” reporting rather than more strategic activity What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 9/ 51 PPM? Management Mobilisation Assessment Resourcing recovery management Enablers Portfolio 1 2 3 4 The portfolio management lifecycle Management1 - Portfolio Mobilisation: 2 - Portfolio Management Design: 3 - Data PreparationTranslate strategy into action. Setting up for success. Getting to know you better
We build a holistic view of change We work with you to design the We work with your key contributorsand investment across your portfolio management function with from across the organisation and useorganisation, work with you to the right processes and controls, their input to build a holistic view ofdetermine priorities, and begin unblocking organisational issues that the portfolio. We look at planned andengaging stakeholders. may jeopardize delivery along the way. active projects for their contribution to delivering your strategy
4 - Portfolio Assessment 5 - Portfolio Recommendation 6 - Operate Portfolio Test and refine the ‘to-be’ portfolio. Making the right decision. Maintain and deliver
Using the date we’ve gathered, we We present our final Your change function is now fully model the impacts of various change recommendations and help you build aligned to your day-to-day business options for you to review. Then we a plan for communication and and organisational strategy, with help you build a functional portfolio delivery of your ‘to-be’ portfolio. continual assurance and learning that delivers value and helps you built into the portfolio
achieve your ambitions
Your Issues: Benefits to you: Increased competition and market pressure Strong governance supported by the right information Lack of skilled resources for projects Engaged stakeholders Increasing risk across the business Fewer barriers to effective communication New leadership or strategic vision Managed risks, issues and opportunities Challenges delivering change across a global organisation A whole-organisation approach to assurance and learning
What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 10/ 51PPM? Management Mobilisation Assessment Resourcing recovery management Enablers Portfolio 1 2 3 4Our approach to upgrading your portfolio Management 1 2 3 4 5 6 MANAGEMENT DATA PORTFOLIO PORTFOLIO OPERATE MOBILISATION DESIGN PREPARATION ASSESSMENT RECCOMMENDATIONS PORTFOLIO • Develop vision and • Assess current landscape • Categorise activities • Draft portfolio blueprint activities • Define portfolio • Performance monitoring confirm strategy and governance and reporting Core objectives • Interview key personnel • Data modelling and • Share portfolio baseline • Establish portfolio analytics • Embed assurance and • Establish project scope • Collect relevant portfolio • Present management office and business data • Portfolio optimisation recommendations learning and delivery plan We engage a range of Your ‘change the business’ that matter We work with you and key Your key stakeholders are Early and often, we model We present our final list of Moments your staff from all areas and ‘run the business’ stakeholders to establish a bought into the change and various change options and recommendations, and develop complete ‘as- functions are aligned, and clear vision, underpinned a foundation of strong share the outputs with you, supported by a clear plan is’ and ‘to-be’ views of continual assurance and by your organisation’s portfolio governance is in helping you agree on a for delivery and your portfolio based on learning are built into your strategy and objectives place forward view communication their input portfolio you get: Momentum and An agreed, unambiguous Clear visualisations of A final list of key A mobilised, robust A fully-aligned, sustainable What enthusiasm for change, view of your current what the future could look recommendations, and a portfolio management and smooth-running underpinned by a clear portfolio and options for like, with effects and blueprint for achieving office portfolio
plan and strategic vision improvement impacts modelled them
What is Portfolio Programme Maturity Hybrid Programme Benefits Tools and 11/ 51PPM? Management Mobilisation Assessment Resourcing recovery management Enablers Portfolio 1 2 3 4What does working with PwC feel like? Management Portfolio optimisation for a Major UK Bank Why PwC? Client issues We understand what makes business transformation programmes Uncontrolled Oversized successful: from programme delivery structures and business Client was 18 months into a major transformation engagement models to key technical issues and ongoing learning and • No link to strategy • Mix of “must-do” and programme. However, improvement
• Weak governance “could-do” projects due to internal challenges, • Poor business cases • Change demand almost the portfolio was: We are committed to sharing our knowledge and experience with • Scarce delivery resources 50% of FY14 Revenue your team, to compliment your existing capabilities and propel you to Project objectives the next level of Portfolio delivery
1. Assess current project inventory for business viability and strategic fit
2. Create the right framework to evaluate and prioritise projects based on holistic criteria
3. Develop the best-fit project approach to deliver change over the next 3 years
4. Build buy-in from stakeholders across the bank for the new, realigned portfolio
Engagement facts Our approach Establish a baseline of Re-assess the portfolio, Duration Agree new framework 11 weeks available resources, challenge business 1 for evaluating and prioritising projects 2 change demand, and 3 cases, and build a new, For further projected outcomes aligned portfolio information on this Territory Benefits to our client United Kingdom offering, Click Here • Reduced overall portfolio size by ~40% Key outcome: • Portfolio is now closely aligned to strategic objectives and with agreed, robust criteria, with a critical path of “must-do” change universally understood
A portfolio that delivers strategic • Achieved agreement amongst the Bank leadership on the revised size and funding of the change, sustainably and effectively
change portfolio
Programme MobilisationPwC 2. July 2017 12
Business The differing considerations and approaches necessary when considering ‘Run the Business’ and ‘Change the Business’ functions High-performing enterprises understand the relationship between 'running' and 'changing' the business The model to the left shows the key factors in this relationship, and the five areas where
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Frequently Asked Questions
What is ppm pwc?
What is PPM? Portfolio Management Programme Mobilisation Maturity Assessment Hybrid Resourcing Programme recovery Benefits management Tools and Enablers 11/ 51 Engagement facts A portfolio that delivers strategic change, sustainably and effectively. What does working with PwC feel like?
How can pwc help with portfolio management and strategic programs?
Your portfolio management and strategic programs have to be organized and managed to meet these challenges. This is where PwC can help. PwC’s PPM capabilities have been developed to address the most frequent and significant challenges you face when approaching organizational change programs.
What is portfolio and programme management?
What is Portfolio and Programme Management? We are a global team of Portfolio and Programme Management (PPM) professionals who specialise in designing and delivering complex transformation programmes.
How does pwc use pmo as a service to improve engagement delivery?
For PwC, it widens our breadth of delivery capabilities (i.e. PMO as a service, Hybrid PMO), differentiates our PPM capability in the market, and enhances sales and profitability by improving the quality and predictability of engagement delivery.