P6 File Corruption Ron Winter Consulting

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Summary

P6 File Corruption
by Ron Winter, PSP, FAACE and
Marina G. Sominsky, PSP
Copyright © October 16, 2018
Introduction
The subject of the Oracle® Primavera P6℠ File Corruption is a multi-faceted issue involving both
reality and perception. Practically every P6 scheduler and claims consultant will, at some time, ask
themselves if they are seeing this fault occurring. Real instances of corrupt data in the P6 database
can be identified and some possible solutions sometimes exist. In other cases, the information only
appears to be corrupt due to P6’s complexity. In these cases, a scheduler needs to be armed with a
list of potential causes for unusual occurrences

This paper is applicable to both the Oracle® Primavera P6 Professional℠ and the Oracle® Primavera
EPPM℠ software offerings. They are collectively referred to as “P6”. It is applicable to both stand-
alone and multi-user installation types. This paper solely focuses on major causes of database data
corruption, the way to identify it and use available utilities to troubleshoot, repair or apply
workarounds

P6 Critical Path Method (CPM) scheduling software consists of three major components: The P6
Client, the Database Server and its Databases. The P6 Client is the visible portion of the software
and enables users to access the project management database to plan and control projects. The
Database Server is a separate piece of software that communicates with the P6 Client and creates
and maintains the P6 project management database. Finally, a Database is required to store all of
the P6 data

The P6 database holds an enormous amount of data: millions of dates, durations, documents, and
values in more than 180 tables. Whether MS SQL, Oracle, or SQLite is used to manage the P6
database, some corruption of the data is almost inevitable. Sometimes specific instances of data
corruption do not affect the performance or accuracy to the schedule. Most of the time, the user
does not even know that the problem exists

Most of the solutions described in this paper are directly based on Oracle Knowledgebase articles,
have been thoroughly tested, and applicable for both Oracle Express and MS SQL Express
databases. Nevertheless, it is strongly recommended to backup the P6 data in question prior to
executing any of the procedures listed. Some of the procedures described here should not be
attempted by P6 users without a through IT background. The authors are not responsible for any
damage or delay due to the misapplication of techniques described here

What is Database Corruption?
A database is made up of tables that are normalized. This means that redundant information is
eliminated, which saves space and makes database operation magnitudes of times faster. There
are a lot of ways that normalized tables can become ‘corrupt.’
P6 File Corruption | What is Database Corruption? 1
Record Normalization Integrity
Instead of storing the activity’s name in every table that references the activity data, it is stored
once in one table and then ‘hooked up’ to the necessary tables to say, list a relationship ID with its
successor’s name. If the relationship record cannot find the related activity table record, then the
information is unusable and it is said to be corrupt. If more than one activity record matches the
relationship record, then this is also a corruption, because now it may generate different
information on subsequent requests

Required Fields Integrity
Records have required fields and optional ones. The required fields are usually links to other
tables. Sometimes they are necessary to define the record (like activities need to have Activity
IDs.) If the record’s field information is missing, it is called “NULL”. Required fields should never be
set to NULL

Field Token Integrity
Record fields sometimes represent distinct states. For example, relationship types can only be one
of the four types of Starts and Finishes. If this field is set to say, “FRED”, then this field is corrupt

Other Possible Corruption Issues
Backup, export files can also be corrupt. This can cause a failure to restore the schedule or may
restore the schedule incorrectly. Backups may also be incorrectly imported, such that they corrupt
the existing scheduling environment

How Does This Matter?
When a P6 database is corrupt, a wide range of occurrences can result. The most obvious result is
when P6 is unable to open the schedule. More subtle results may show when the schedule
provides the user with incorrect information, such as incorrect dates, costs, and totals. Worse yet
is when the program displays different results at different times using the same information

When a schedule database becomes corrupt, sometimes only peripheral information, such as
attached documents or logs, are affected with lost or scrambled information. If the user is lucky,
the database corruption may not cause any observable errors or loss of information

The first line of defense against any of the above occurrences is to prevent corruption when
possible. The next step is to learn how to detect it. P6 is not particularly strong in notifying the
user of possible database corruption. Finally, the smart P6 user and P6 Administrator should learn
how to repair the damage once discovered

P6 File Corruption | How Does This Matter? 2
Causes for Corruption
The number of causes of database corruption is large and varied. Loss of power, errors within the
software program, and multi-user complexity are among the leading causes

Loss of Power
Like any database-oriented system, P6 is particularly sensitive to database corruption when the
physical world interrupts the writing or reading process. This can be the result of a micro-second
glitch in the electrical power or a complete unexpected loss of power. Even after the computer
power is restored, the database thinks the user is still logged on. The following message is
displayed: “This user is already logged in. Please use another login name.” when trying to log on to
P6. The cause of this error is from records that track the user while logged in. Because they did not
get deleted in the proper manner, the system does not allow ‘another’ user to login under the
same user name. The technical fix is to log onto the database server program and execute direct
commands to locate and delete the user session. [1]
A simpler way to fix this problem is to locate the P6 initialization file, PM.INI (usually located at
C:\Program Files\Oracle\Primavera P6\P6 Professional\PM.INI) and open the file with Notepad or
another text-only editor program. Locate the line, “DeleteCurrentUserSessions=FALSE” and change
the FALSE to “TRUE” (in capital letters) and then save. Reboot the computer and re-try the P6
login. This time, it will notify the user that the user is already logged on and do you want to clear
the user? Answer, ‘Yes’ and the P6 user can now log on

Errors in the Software Program
P6 is a hugely complicated set of programming instructions, many operating at the same time

Software errors (or, ‘bugs’) can cause a database corruption. Even correct programming
instructions that interfere with other programming instructions in unforeseen ways can cause
database corruptions

Finally, P6 communicates with a database server to have it store and/or retrieve the information

The database server is a set of programming instructions, which can also be subject to software
bugs, as well as simple mis-configurations of the database structure. These have been known to
cause database corruptions. Add to this the complexity of servicing requests from multiple users,
who may not even be running P6 but some other data intensive program such as accounting, and
the chances for database corruptions increases dramatically

P6 File Corruption | Causes for Corruption 3
Common Database Corruption Instances
Research has uncovered numerous instances of corrupt relationship table records. The most
common is when the relationship type is present, but not one of the four allowable types. One
cannot compute the CPM dates without knowing which relationship type is indicated. Apparently
P6 must assume some setting (such as “FS”) and continues on without even mentioning this in the
calculation report

Another form of observed relationship corruption is a missing relationship duration (or lag.) When
this field is set to NULL, it is unknown what value is used during the CPM schedule calculation. The
most likely ‘guess’ is zero, but once again, there is no notification of the assumption in the
scheduling log

The workaround offered by Oracle involves exporting the schedule as an ‘Activity Relationship’ type
in the form of a spreadsheet, making sure that the ‘Lag’ field is selected to be part of the export
template. While it becomes relatively easy to review the results in an Excel spreadsheet for
indications of relationship corruptions (including blank fields for Lag), it is a lot more efficient to be
able to conduct similar analysis right out of P6

Corrupt Backup Files
There are two basic types of P6 backup files used to export and import schedules from one P6
database to another: XER and XML. They are called this partly because this is the name of their file
extension. Both are text files, but work differently. XER backups have existed since the original P6
Version 1, and the Extensible Markup Language (XML) version was introduced in P6 Version 6

Oracle Primavera has announced their intention to ‘phase out’ XER backups and have already
completely eliminated this type of import/export facility in EPPM Version 8, but has so far retained
it in P6 Professional Version 15

An obvious symptom of corrupt backup files is when the backup file will not load the schedule into
the receiving P6 system. This can be caused by an error in creating the original backup file or if the
file has later been modified during copying/transmission. In this case, P6 will display an error
message during the loading process and the schedule will either be non-existent or incomplete in
the receiving system

Another instance of ’corrupt backup files’ is when the import incorrectly overwrites existing data
that should not have been changed. The most often seen error of this type is the modifying of
existing Global Calendars

The default setting used causes existing Global Calendars to be replaced by the importing files if
they have the same name. This overwrite could possibly change the scheduled dates in every other
existing schedule in the system. The other option setting of not importing the Global Calendars
P6 File Corruption | Corrupt Backup Files 4
may cause the incoming schedule to not compute the same dates as the same schedule on the
exporting side

The correct ‘solution’ to this problem is to only use Project Calendars and to first import the
unknown-quality schedule into a test database to inspect and possibly convert the calendars before
importing it to the user’s P6 database

Even more difficult to observe and thus detect is the instance where data is lost during the import,
but no warning is given. In this case, activities, relationships, or other data may be lost without the
user being aware of the fact. It is extremely difficult for the user to spot such changes in a schedule
with thousands or even tens of thousands of activities

XML File Corruption
Some of the most common corruption issues involve bad relationship records. Research has
indicated that many of the corrupt relationship records are caused by XML imports. Corrupt XML
files are most prevalent in P6 Version 6 when the ‘new’ type of export/import format was
introduced

In fact, even Primavera eventually recommended that users not use XML import until P6 Version 7
was released. In P6 Version 6.2 the existing hierarchical XML importer/exporter schema was
replaced by a new flat XML functionality. XML import accuracy has improved greatly since then, but
patches continue to be issued including fixes to the XML system

In their P6 Version 7, "Frequently asked Questions" document, Primavera states, "It is
recommended to use the Primavera XML format (for importing files without corrupting Global
data) which adheres to security settings and can lock down the global data during import."
It is important for P6 users to understand differences between XML and XER import/export in order
to decipher exceptions and errors, ultimately making informed decision about which option to
select. The main difference is that P6 XML import/export uses the Application Program Interface
(API), which enforces user’s security privileges on import. In fact, according to Oracle’s
documentation, XML import will never corrupt data. [2] This is because the XML importer will not
allow invalid data to be imported

XER File Corruption
XER files are tab delaminated text files. There have been several dozen XER-related bug fixes
released by Primavera over the past 16 years that P6 has existed. POBS Table Corruption is a
current file corruption issue that was identified last year and fixed in the most recent releases

POBS Table Corruption
According to the Oracle/Primavera Knowledgebase, the Public Operational Breakdown
Structure (POBS) Table should exist in the database, but should also be empty. The P6
P6 File Corruption | Corrupt Backup Files 5
functions related to the POBS table have not been implemented as yet, and the table may
even be removed in a future release. The POBS Table Corruption issue manifests itself as
extremely long XER export and import times, while the POBS table information is being
processed. Further research finds the existence of hundreds, thousands, or even more
records in the POBS table. [3]
These thousands of POBS records are exported every time a schedule is exported in XER
format. They are then added to any of the existing thousands of POBS records in the
receiving database during an import. Both groups of POBS records are then exported with
the next XER backup made. It does not matter which schedule is being exported, the POBS
table is always backed-up along with it

In other words, the POBS table is kind of like a virus; ever growing larger and increasingly
slowing down imports. This ever-growing size might eventually become an important issue
for standalone P6 systems with the old 4 GB space limit. The XER import time can increase
from 30 seconds to 30 minutes for the same schedule as the XER file steadily becomes
larger. Note that the XML export and import process seems to be immune to the POBS
corruption issue

One can purge the POBS table from the database, and one can delete the incoming
information out of the XER file. The purging of infected XER files can be performed
manually [4], or by 3rd party software [5][6][7]. The cleaning of the POBS Table itself is a
more complicated ‘manual’ process best undertaken by IT personnel using the process
described in Oracle Doc ID 1967569.1

The most recent update to this Knowledgebase document dated 29FEB16 says that the
issue has been fixed by programming the software to not import or export any existing
POBS data. This fix does not actually remove the bad data from the database, but prevents
its further spread. The fixed versions of P6 include r8.3.12.0, r8.4.8.0, r15.1.5.0, r15.2.1.0,
r16.1.0 and all later releases. P6 versions earlier than r8.3 (including Versions 7 and 6) have
not been fixed

Research has indicated that the POBS corruption issue appears to be caused by P6’s failure
to remove POBS records marked for deletion during its housekeeping duties. Studies
routinely show that more than 99% of the POBS records found are set for deletion

Obviously, if the P6 housekeeping processes that ‘cleans-up’ the database were to clean-up
the POBS table, then only a small number of the existing records would remain and the
problem would be minimized

Misdiagnosing Corrupt Database Tables
Not every apparent instance of database corruption is in fact a case of corruption. P6 is such a
dynamic and complex set of inter-connected functions and processes that quite often the P6 user
P6 File Corruption | Misdiagnosing Corrupt Database Tables 6
does not understand or recognize the cause of the unexpected output. P6 may be working
correctly, but the user does not appreciate the cause of the result observed

Schedules Apparently Reverting to Earlier Versions
Some P6 users suspect P6 database corruption when their data reverts to previous, earlier settings
after importing the schedule. Screen layouts may reflect past settings, schedules may display dates
for earlier updates. [8]
In this instance, the apparent corruption is caused by the XER import settings that incorrectly
overwrites the new data with old. This is easier to do than one would think, because the default
modify settings on the import setup is to update with the old table data. Reviewing the XER import
action settings requires an additional, non-required step. In the Update Project Options screen,
click on the highlighted Layout Name and then the Modify button. The Modify Import
Configuration screen lists all import data types and what P6 is supposed to do (Action). Clicking
twice on any action with reveal the drop-down options,
• Do Not Import
• Insert New
• Keep Existing
• Update Existing
The default, Keep Existing will ignore the new, updated information in favor of keeping the older

It is very difficult to maintain good quality control on imports as the action settings are not
automatically shown during the import. The user must consciously check them to be sure before
importing

What is not widely known is that P6 does create an import log of actions performed. This log is
stored in the Windows temporary directory of the user. If the user name is “Ron”, then the import
log file is usually located at C:\users\Ron\AppData\Local\Temp\PrmImportLog.txt . The user must
locate and save a copy of this file if permanence is needed, because the file is automatically
replaced with the results of the next XER import by that user

Schedule is ‘Frozen’ and Immobile
One common complaint about P6 refusing to follow CPM rules is the result of the P6 function,
External Constraints. The suspect schedule does not respond to ‘what-if’ scenarios. Activity dates
refuse to change when all succeeding predecessor activities are advanced. Activities generate
negative float, even though they should have plenty of positive float. [9]
The ‘frozen’ activities respond as if activity date constraints are assigned. The user is positive that
no constraints are entered for that activity, and cannot identify any such constraints upon
investigation. What may not be known, is that under certain circumstances, P6 automatically
generates these constraints without the user’s knowledge or request. Users who never intended to
insert such constraints may possibly be harboring dozens of them in their schedules

P6 File Corruption | Misdiagnosing Corrupt Database Tables 7
External Constraints
Multiple P6 schedules can be related to each other using external relationships. This allows the
schedules to be operated as a fragment of the entire enterprise schedule (i.e. fragnet), or
combined together to compute a full CPM schedule of all related schedule parts. When the
user creates an XER export of the group of related schedules, these external relationships are
exported as well

The issue is what happens when a schedule that has external relationships is exported without
the accompanying schedules? P6 tries to force the schedule to maintain its computed dates
and structure by automatically replacing the missing external relationships with external date
constraints. It does this without notifying the user that it has performed this function

Once created, the external constraints can be located and deleted from the schedule, if desired

The constraints can be avoided altogether if the scheduler first checks the schedule calculation
setting, “Ignore relationships to and from projects” before creating the export. It is not obvious
to the casual P6 user that this setting also applies to XER exports

External Constraints are difficult to observe. They are not listed in the section where the other
activity constraints are located. To locate and manage them, the user must add the “External
Early Start” and “External Late Finish” columns (under the Date tab) to the activity view and
sort on these. Another method of finding imbedded external constraints is to review the
schedule log to find the section reporting this condition

Spurious LOE Actuals and Durations
In the past, some P6 users have complained of apparent database corruption issues involving the
summary level of effort (LOE) tasks. In some of these cases, the LOE tasks show an actual start
and/or actual finish dates when they have no physical progress recorded and none of the tasks
they are spanning have actual dates. In other cases, the LOE task durations unexpectedly go to
zero. This is usually the result of external relationships and not of database corruption. [10]
In the first case, LOE activities, which are apparently only related to un-started activities,
mysteriously acquire an Actual Start indication and date. We know that LOE activities
automatically acquire an actual start of the earliest activity being summarized with an actual start
assigned. This includes activities in separate schedules that may be related to the mysterious LOE
activity via an external relationship. Even when the other schedule is not present, this actual start
will persist

The instance of LOE durations reverting to zero may also be from external relationships. In this
case, if the CPM calculation setting of, “Ignore relationships to and from other projects” is checked
and no other activities in the current schedule are related to the LOE, then the duration of the
‘orphaned’ LOE task reverts to zero

P6 File Corruption | Misdiagnosing Corrupt Database Tables 8
All Durations Go to Zero on Import/Export with P3
Another instance of durations reverting to zero on standard activities occurs after importing or
exporting schedules between P3 and P6. The Original Durations and Remaining Durations on Task
Type activities are puzzlingly changed to zero, even when the Duration Type is set to Fixed Duration
and Units/Time. [11]
The cause of this apparent file corruption problem is driving resources. In the activity’s resource
tab window, the task resource has the Resource Driving box checked. This should be unchecked
before export. During the conversion from P6 to P3, the drive activity dates by default is checked,
which causes the activity to have durations driven by the missing (non-existent) resources

Added/Modified Audit User is “NOTPRMUSER”
Almost every record in the P6 database has audit fields that indicate by whom and when the record
is created and last modified. Several of these fields are viewable by P6 users. The ‘who’ name in
these fields is the P6 login name of the person performing the action

Confusion arises when the ‘who’ field states, “NOTPRMUSER”. [12] This ‘non-user name’ is not a
corruption, and is applied instead of the P6 user name in the following instances:
• When P6 Job Services has created or updated this particular record,
• The "Automatically fix errors" option was used when running Check Project Integrity, and
• The project has been scheduled in P6 Web Access (which is a known bug)

Wrong User ID Corruption
P6 allows some apparent duplicates in login names, because the P6 login name is case sensitive. It
does not allow addition of a second user with the exact same name, yet it will allow the same
letters to be used with different capitalizations. For example, “adam”, “Adam”, and “ADAM” my all
exist on the same P6 system. To P6, those are three different names. This is not the standard
practice from other software makers. For instance, Oracle and MS SQL logins will be fooled
because they are case insensitive to User IDs. This case insensitivity issue only pertains to P6 logon
IDs, not to P6 logon passwords

What Can Oracle Primavera Do About This?
There are quite a few things that Oracle Primavera can do to improve database integrity

Unfortunately, progress is proceeding in the wrong direction; fewer tools instead of more. Oracle
Primavera needs to bring back the Check Project Integrity utility and to improve it. The old checks
need to be modified, so that naturally occurring situations, which are not the result of database
corruption, are not reported (called ‘false positives’.) A better explanation of what the user should
P6 File Corruption | What Can Oracle Primavera Do About This? 9
do once the check is complete in order to repair the conditions detected should also be made
available

When P6 encounters a corrupt data instance, it needs to report this fact to the user. When it
encounters something as basic as missing data (say in a relationship’s lag value) it needs to make an
entry to this fact in the scheduling log that it currently working on, and should state what
assumption was made in order to proceed

Operation of P6 should be written to industry norms. This means that User IDs should be case
insensitive, so that P6 User IDs work along the same guidelines as Oracle database logins. One
would have thought that this would have been on the ‘purchase checklist’ of a database company
such as Oracle when they bought Primavera Inc in 2009

Oracle Primavera needs to prevent the POBS Table virus from spreading. This is not simply a
‘feature enhancement’ that needs the appropriate number of requestors before the software
development team is directed to work on it. This is a virus that is building in size and spreading
around to most P6 world-wide installations. Stand-alone installations are filling-up their allotted
database size and major installations are experiencing one half to an entire hour load times for a
single XER file

The solution to this virus problem is actually quite simple, since there is no use for the POBS table -
stop trying to import the POBS table. A better solution possibly lies in understanding the nature of
the problem and deal with that by having the P6 database housekeeping duties delete POBS
records already scheduled for deletion. Then they would not build-up over time

What Can P6 Users Do About This?
It is important to go over some best practice recommendations which can be used to properly
manage P6 databases, because often times, these tend to be overlooked:
• Have a concise data backup and archival strategy,
• Use at least two P6 databases – one for the production data, and one as a
‘testing/cleansing’ area,
• Maintain separate production databases for managing different types of projects, [13]
• Use the Primavera XML importer to minimize corruption of global data, and
• Check the P6 XER Import Log, “PrmImportLog.txt” after importing an XER file to see if errors
occurred

However, even the most diligent followers of the above recommendations are not fully protected
from losing and/or corrupting a project, critical layout or report. There are several options available
to P6 users who need to investigate, troubleshoot and possibly address data corruption issues:
P6 File Corruption | What Can P6 Users Do About This? 10
• Check Project Integrity utility,
• XER File Parser & Builder,
• P6 Validate.bat utility,
• Primavera – PRIM (MOSC),
• Database management utilities, and
• 3rd Party Oracle/Primavera Providers

Check Project Integrity Utility
Check Project Integrity is a P6 utility used to identify and fix errors or inconsistent data in the
database. It performs two types of integrity checks: Data Join and Data Value. The Data Join
integrity check examines the entire P6 database for data join inconsistency, e.g. when activity code
assigned to a task does not match activity code stored in the database. Data Value integrity check
scans only currently open projects looking for inconsistencies such as ‘Actual Units = 0’ on
completed activity resource assignments

Starting with P6 Version 8.0, the Check Project Integrity utility has been removed from the Project
Management Client Application. However, P6 users can still perform a Data Join integrity check
against the database by running single queries directly from the database server. A complete list of
the scripts and Data Join Integrity check details can be found in the Oracle Knowledgebase [14]

The document lists 62 Data Value integrity checks that used to be part of Check Project Integrity
before P6 Version 8.0. This list can be used as a reference to create custom reports and/or layouts
that help identify issues with the schedule

The Data Value integrity check routine that is still available to P6 users with release prior to P6
Version 8.0 has its own problems. It pinpoints some instances as integrity errors that are not so
(i.e. false positives.) It reports on events that are sure to occur, like activities without a
predecessor relationship or ones without a successor relationship (Checks # 36 & 37.) Other error
reports include events that can occur through normal use. The following checks should be ignored
when reported:
9. Check Activity Resource Assignment for: Completed assignment Actual Units = 0
10. Check Activity Resource Assignment for: Assignment with no cost account
11. Check Activity Resource Assignment for: Assignment with Remain Units/Time = 0
12. Check Activity Resource Assignment for: Assignment with Price/Time = 0
13. Check Activity Resource Assignment for: Assignment with resource Price/Time or
Overtime Factor out of sync
34. Check Activity for: Activity does not have primary resource
38. Check Activity for: Completed activity Actual Units = 0
Prior to P6 Version 8, this utility could be run through the Project Management Client Application
by choosing Tools, Check Project Integrity. Options to ‘Automatically Fix Correctable Errors’ and
P6 File Corruption | What Can P6 Users Do About This? 11

Alone and multi-user installation types. This paper solely focuses on major causes of database data corruption, the way to identify it and use available utilities to troubleshoot, repair or …

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