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Performance Management in a Covid‐19WorldAll Staff Guidelines for FY20 PerformanceReviewsIntroductionCovid‐19 has impacted our work at Emory in many ways and remains a changing landscape, requiring allof us to adjust as best we can. We recognize that there are multiple priorities competing for your time,and participating in your annual performance reviews may not seem as high a priority as it might havebeen in years past
Although there is no pool for merit increases this year, a performance review is still important since wedesire everyone in our Emory community to continue to grow and develop, and because other decisionsbesides merit increases are based on the annual review (e.g., promotions). Recognition and feedback,even without a raise, is still motivating and fulfilling, making the evaluation in some ways even moreimportant
HR has assembled these guidelines to make the process for this year as easy as possible for all staff atEmory, as well as to address the change in the work environment that we experienced this year
Suggested Guidelines for Completing Your Self‐ReviewQuality is more important than quantitySome feel the need to write a comprehensive, detailed and thorough document that is voluminous inlength. That is not necessarily the case. For example, while you should substantiate what you say withspecifics, you do not need to cite everything you have done over the past year. Being succinct ispreferred by most, provided it is clear and specific. Also remember: 1. You do not have to write comments for every competency. You can choose to (and is recommended) but is not required
2. If you are struggling to find the words (i.e. “Writer’s Block”), don’t forget about the behavior examples provided for each competency. Use the tables located here: https://hr.emory.edu/eu/performance‐management/behavioral-examples-non-leader.html Provide data where possibleWhen discussing what you achieved for the year, try to provide data to show what you've done. Yoursupervisor should know what you have accomplished; but, like all of us, they are human and sometimesforget. Having numeric results to support your performance examples helps to strengthen what youassert in your self‐assessment. Sometimes this is not possible so don’t worry – just provide it where youcan
Share both performance and developmentThe annual evaluation is typically used as a review of a person’s performance over the last year. Whilethat is still true this year, don’t forget to share what you’ve done to develop your skills. Perhaps you’vetaken advantage of training opportunities available online from Learning and Organization Developmentduring Covid‐19, or the many online courses through LinkedIn Learning. You may have volunteered fordifferent projects or a‐typical tasks to help others during this time – share both what you did and whatyou learned. This will be especially helpful for those who haven’t had much opportunity to work fromhome during this time due to the nature of their role. And be honest without being self‐deprecating inareas where you fell short. Example: instead of saying “I really messed up here…” say “Here is an area Iwant to improve in for next year.”Acknowledge challenges of working in this environmentCovid‐19 continues to be an unprecedented time for everyone. Many have been negatively impacted bythis virus in some way either directly or indirectly. The present and the future is more uncertain than ithas ever been. Sources of stress right now are numerous, and everyone handles stress differently. Yoursupervisor has been asked to be mindful of this in his/her comments – it is ok to mention challenges youhave had. Your supervisor should already be aware, but it never hurts to remind him/her
Consider what “good” looks like in this current environmentThe “new normal” we are all in also affects what good performance looks like. Some have been able torise to the challenge, adapting and creating innovations never before imagined. Others have simply nothad much opportunity to go beyond meeting expectations, which is absolutely fine! This should also beconsidered when making your comments. To assist, make sure you review the revised behaviorexamples that account for our new working environment, found here:https://hr.emory.edu/eu/performance-management/behavioral-examples-non-leader.htmlYou should have more time this yearBecause there are no merit increases this year, you should have more time to complete your self‐reviewcompared to previous years. In addition, Central HR will keep the forms open for 6 weeks past thestated due date on the form. Please try to complete the forms in as timely fashion as possible since thelonger you wait, the shorter the evaluation period will essentially be for the following year
Leader competencies now optionalIf you supervise other managers and are at the Director level or above, you currently have review formsthat utilize a new set of “Leader” competencies (https://hr.emory.edu/eu/performance-management/leader-behavioral-examples.html). Given the challenges of this year, you may not feel these areappropriate. If you deem this to be the case for you, you may discuss this with your supervisor and askto have a new form using the manager level competences (the same competencies used last year). Yoursupervisor has instructions that explain how to do this, but feel free to notify HR if you need help. Note:if you did a mid‐year review, this information will not automatically transfer to the new form. You’llhave to refer to your other form for that information. You may also cut and paste it into your new form
Training will be made available on the above guidelines and general best practices in performance management (e.g. communication tips, control of bias) as soon as possible
Performance Management in a Covid‐19 World All Staff Guidelines for FY20 Performance Reviews Introduction Covid‐19 has impacted our work at Emory in many ways and remains a …