Xerox Partner Print Services Overview Brochure

Xerox partner print services overview brochure

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Xerox® Partner
Print Services
Overview Brochure
Xerox Partner Print Services
Reduce costs and increase
your office productivity
Xerox Partner Print Services helps you
quickly build a cost-effective and productive
managed office print infrastructure

Today, virtually every organization is searching for new ways to reduce costs
and operate more efficiently. That’s why many are taking a new look at often
overlooked areas: office printing, supplies, maintenance and service. Historically,
this has been hard to control, as print expenditures tend to be spread across many
different departments and multiple suppliers

Improve efficiency and reduce The Xerox Approach • Improved staff productivity
costs by up to 30% Xerox Partner Print Services takes a flexible
® –– Your IT staff will receive fewer print
and comprehensive approach to deliver related calls
As a market leader in managed print services,
Xerox has the technology, resources and measured and sustainable results year after –– Users will experience greater device
experience to drive efficiencies throughout year, supporting your current and future office uptime, resulting from proactive supplies
your organization plus the guidance you printer fleet business objectives. Organizations and service monitoring
need to build a managed print solution that can start with the management of their When you are ready, we can design and
aligns with your business objectives. current multivendor office printer fleet or implement an optimized print environment

they may choose to immediately optimize
We will assess your current office print their print infrastructure to accelerate all the Optimization and Ongoing Improvement
environment and make recommendations benefits of a managed print service. You can This approach maximizes the potential cost
that will increase cost savings, improve your choose the approach that best matches the savings and benefits of managed print by
users’ productivity, enhance security and needs of your organization. recommending an optimal print environment
promote environmental sustainability. that includes consolidating the number and
Multivendor Printer Management—
type of print devices. We will bring added
Cost Management and Control A managed service for your current
value to your organization by evaluating
Xerox® Partner Print Services can help you: printer fleet
your work practices and make ongoing
• Streamline your company’s office print We can manage and support your existing recommendations in areas including mobile
operations and reduce print and copy office printing environment, including service print, document scanning and faxing, and
expenditures by up to 30% desk, break-fix, service level agreement and document management

supplies replenishment. The immediate
• Standardize your Xerox® and non-Xerox®
benefits for you are:
office printer devices and support
processes to drive productivity and enable • A single point of contact
consistent service level agreements • No capital investment
• Have a single, predictable monthly invoice • Immediate cost savings on supplies
for all your printer fleet, making it easy for and service (break-fix)
you to manage your costs and assist in • Fewer invoices to process
budget planning
• A clear view of your current costs,
making it easier to manage and
control expenditures
Value Beyond Cost Savings
Environmental Sustainability Security Productivity and Availability
Xerox and our partners can help you address Xerox and our partners can help mitigate risk Our continuous monitoring and proactive
your environmental sustainability objectives posed by potential security vulnerabilities. support model for your Xerox® and non-
in many ways. We help you establish green We protect documents from inappropriate Xerox® print devices provides a seamless
print policies and find innovative ways to distribution through data encryption integration between your office and IT
eliminate unnecessary office printing with and by controlling access at the device environment, driving device uptime and
procedures like automatic duplex printing through user authentication. We help output quality. Proactive break-fix services
and the digitalization of documents, all of you track your assets and highlight any reduce calls to the service desk and free
which reduce your consumables and reduce nonconformance of unauthorized devices your IT staff and employees from the
your emissions. Additionally, we can lower added to your network. We also manage support process so they can focus on their
your energy usage by deploying newer, move/add/change requests and provide core business. Real-time alert and response
more efficient devices that are Energy Star an audit trail for a secure document processes maximize the productivity of your
compliant with features that can reduce your infrastructure. Your print data is secure contracted office output devices and the
product energy consumption and reduce with our ISO certification and 128-bit https people who use them. Xerox® Partner Print
waste with technology such as Solid Ink. encryption of externally transmitted data. Services takes time, energy and resources out
Through the use of our assessment tools, we of the office print management process

can provide information about your carbon
When you add it all up, Xerox® Partner Print
emissions and power usage

Services allows you to gain control over your
multivendor office printer fleet, reducing
your total cost of ownership and increasing
business and staff productivity

Industry Recognition
Xerox is proud to be positioned as a leader in the Gartner Magic Quadrant1 for Managed Print Services, Worldwide. We are equally
honored to be recognized by IDC2 as a leader in global delivery capabilities and Quocirca3 recognizing “Xerox in a class of its own with a
mature MPS offering that extends to BPO and ITO.” Additionally, Forrester4 stated that, “Xerox continues to be poised to meet customers’
changing needs—extending to production center support, mobile solutions, IT outsourcing and integration and offerings.”
 artner, Inc. Magic Quadrant for Managed Print Services, Worldwide by Ken Weilerstein et al, October 25, 2011
IDC recognized Xerox worldwide as a Managed Print Service provider that has consistent global delivery capability as a key differentiator
(IDC Marketscape: Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis by Holly Muscolino)
Vendor Landscape: Managed Print Services by Louella Fernandes, Quocirca, March 2012
Forrester Research, Inc., “The Forrester Wave™: Managed Print Services, Q2 2012” by Craig Le Clair, et al: May 10, 2012 3
Streamline your office with our proven
approach and delivery expertise

Comprehensive support for all your output needs Xerox® Partner Print Services provides
comprehensive reporting to enable
organizations to view operating performance,
identify trends and see new opportunities

You can get standard reporting on your
Xerox® and non-Xerox® devices, service level
performance, print volume and managed
services activities

Assess. Expert consultants will review Design. Working with your IT staff, Service Delivery Model
your current output services infrastructure our team will develop short- and long- Xerox has successfully implemented services
and identify opportunities to improve range plans to improve print services around the world, delivering customer
performance, streamline operations and management and enhance capabilities satisfaction and measurable results. Our
reduce costs. for your business. consistent delivery approach and experience
provide a simple integration to your
existing processes and a smooth transition
to the new ways of working. We provide
training and ongoing communications
throughout the planned implementation

The combination of our professional people,
delivery capabilities and well-staffed ITIL-
aligned Global Delivery Centers delivers
best-in-class end-user support for our clients
Implement. Our team will deploy software, Manage. Using the same tools Xerox has
and partners

optimize hardware and establish best developed for global enterprises, our team
practices and training as needed, ensuring will automate print management, including
that your business maximizes productivity troubleshooting and repair, supplies tracking
and cost-savings. and ordering, and usage monitoring

About Xerox Services. Xerox Corporation is a world leader in business process, information
technology and document outsourcing services. Our unique combination of industry expertise
and global delivery capabilities helps you reduce costs, streamline operational processes and
grow revenue while clearing the way for you to focus on what you do best: your real business

To learn more about Xerox® Partner Print Services, please contact your
Xerox Representative or visit us at
©2012 Xerox Corporation. All rights reserved. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the
United States and/or other countries. 08/12 BR1827 MPSBR-21UA

Xerox® Partner Print Services helps you quickly build a cost-effective and productive managed office print infrastructure. Today, virtually every organization is searching for new ways to reduce costs and operate more efficiently. That’s why many are taking a new look at often overlooked areas: office printing, supplies, maintenance and service.

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Frequently Asked Questions

What is xerox partner print services?

Xerox®Partner Print Services is a comprehensive managed print service solution providing remote monitoring of entire fleets of printing devices, proactive management and delivery of toner and service, and much more. It works for you whether you’re just getting started or seeking to expand your existing MPS business.

What are xeroxpartner print services badges?

As an accredited member of the Xerox®Partner Print Services program, you are entitled to use graphic badges that leverage the power of the Xerox brand with your own. Display these badges on advertising, websites, signage, show room displays, exhibit booths, vehicles and business cards.

Why partner print services?

®Partner Print Services Develop a deeper, more profitable relationship with your customers. Xerox®Partner Print Services gives you a powerful way to increase your competitive advantage, generate more business with current customers, and gain new customers. Gain a competitive advantaGe in the fast-GrowinG manaGed print services business.

What is direct print in workplace suite?

Direct Print is a Print Management Workflow feature that allows desktop printing directly to a printer. Direct Print provides a Direct Print submission path using either the Workplace Suite Client or a shared windows network queue. Direct Printers can be created on the main server or any connected external print server.