Zt211 Industrial Printer User Guide Zebracom
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ZT211Industrial PrinterUser Guide P1127107-02EN Rev A Copyright ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2022 Zebra Technologies Corporation and/or its affiliates. All rights reserved
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements
For further information regarding legal and proprietary statements, please go to: SOFTWARE: zebra.com/linkoslegal
COPYRIGHTS: zebra.com/copyright
WARRANTY: zebra.com/warranty
END USER LICENSE AGREEMENT: zebra.com/eula
Terms of Use Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you
ContentsIntroduction....................................................................................................................................................... 6 Printer Components................................................................................................................................6 Control Panel............................................................................................................................................ 8Printer Setup..................................................................................................................................................... 9 Selecting a Location for the Printer...................................................................................................9 Ordering Supplies and Accessories.................................................................................................10 Media................................................................................................................................................. 10 Ribbon............................................................................................................................................... 10 Inspecting the Contents of the Box................................................................................................. 12 Installing Label Design Software....................................................................................................... 14 Connecting the Printer to a Device..................................................................................................15 Connect to a Phone or Tablet................................................................................................... 15 Installing Drivers and Connecting to a Windows-Based Computer................................. 15 Determining the Media Handling Method..................................................................................... 32 Loading the Media................................................................................................................................33 Inserting the Media into the Printer.........................................................................................34 Using Tear-Off Mode................................................................................................................... 38 Using Peel Mode...........................................................................................................................42 Using Cutter Mode or Delayed Cut Mode.............................................................................46 Loading the Ribbon..............................................................................................................................50 Printing a Test Label and Making Adjustments........................................................................... 55Printer Configuration and Adjustment....................................................................................................... 57 Changing Printer Settings...................................................................................................................57 3 Contents Changing Printer Settings through the Windows Driver.................................................... 57 Other Ways to Change Printer Settings................................................................................. 58 Calibrating the Ribbon and Media Sensors...................................................................................73 Performing Auto Calibration.......................................................................................................73 Performing Manual Calibration.................................................................................................. 73 Adjusting the Printhead Pressure.....................................................................................................77 Adjusting Ribbon Tension................................................................................................................... 81Routine Maintenance.................................................................................................................................... 82 Cleaning Schedule and Procedures................................................................................................82 Cleaning the Exterior, the Media Compartment, and the Sensors..................................83 Cleaning the Printhead and Platen Roller..............................................................................83 Cleaning the Peel Assembly......................................................................................................86 Cleaning and Lubricating the Cutter Module........................................................................89 Removing Used Ribbon...................................................................................................................... 95 Replacing Printer Components.........................................................................................................96 Ordering Replacement Parts..................................................................................................... 96 Recycling Printer Components..................................................................................................96 Lubrication...............................................................................................................................................96Diagnostics and Troubleshooting............................................................................................................... 97 Evaluating Barcode Quality................................................................................................................97 Configuration Labels........................................................................................................................... 101 PAUSE Self Test.................................................................................................................................. 102 Sensor Profile....................................................................................................................................... 103 Communication Diagnostics Test................................................................................................... 104 Loading Defaults or Last Saved Values....................................................................................... 105 Troubleshooting...................................................................................................................................106 Indicator Lights.............................................................................................................................106 Printing or Print Quality Issues................................................................................................ 108 Ribbon Issues................................................................................................................................ 112 Communications Issues.............................................................................................................. 114 Miscellaneous Issues...................................................................................................................115 4 Contents Servicing the Printer............................................................................................................................ 118 Shipping the Printer..................................................................................................................... 118Specifications.................................................................................................................................................119 General Specifications........................................................................................................................ 119 Power Specifications........................................................................................................................... 119 Power Cord Specifications................................................................................................................ 121 Communication Interface Specifications.......................................................................................123 Standard Connections................................................................................................................124 Optional Connections.................................................................................................................125 Wireless Specifications.............................................................................................................. 126 Print Specifications.............................................................................................................................. 127 Media Specifications...........................................................................................................................128 Ribbon Specifications.........................................................................................................................129Glossary......................................................................................................................................................... 130 5 IntroductionIntroduction This section provides a high-level overview of the printer and its components
Printer Components The components inside your printer are color-coded. The touch points that you will need to handle are colored gold inside the printers and are highlighted in gold in the illustrations in this manual
There are various components inside the media compartment of your printer. Depending on the printer model and the installed options, your printer may look slightly different. The labeled components are mentioned in procedures throughout this manual
Figure 1 Printer Components 1 Control panel 2 Media door 3 Ribbon take-up spindle* 4 Ribbon supply spindle* 6 Introduction 5 Media supply hanger 6 Media supply guide 7 Media dancer assembly 8 Printhead assembly 9 Printhead-open lever 10 Platen roller* This component appears only in printers that have the Thermal Transfer option installed
The two toggles on the toggle bar contain dials that are used to adjust printhead pressure. For moreinformation see Adjusting the Printhead Pressure on page 77
Figure 2 Printhead Pressure Adjustment Dials 1 Toggle bar 2 Printhead pressure adjustment dial 3 Toggle 7 IntroductionControl Panel English Version Chinese Version 1 These indicator lights show the current status of the printer. For more STATUS light information, see Indicator Lights on page 106
2 PAUSE light 3 DATA light 4 SUPPLIES light 5 NETWORK light 6 The PAUSE button starts or stops printer operation when pressed
7 The FEED button forces the printer to feed one blank label each time the button is pressed
8 The CANCEL button cancels label formats when the printer is paused
• Press once to cancel the next label format
• Press and hold for 2 seconds to cancel all label formats
8 Printer SetupPrinter Setup This section assists a user with initial setup and operation of the printer
Selecting a Location for the Printer Select a location for the printer that meets these conditions: • Surface—The surface where the printer will be located must be solid, level, and of sufficient size and strength to hold the printer
• Space—The area where the printer will be located must include enough space for ventilation and for accessing the printer components and connectors. To allow for proper ventilation and cooling, leave open space on all sides of the printer
CAUTION: Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat
• Power—The printer should be within a short distance of an appropriate power outlet that is easily accessible
• Data communication interfaces—The printer must be within range of your WLAN radio (if applicable) or within an acceptable range for other connectors to reach your data source (usually a computer)
9 Printer Setup For more information on maximum cable lengths and configuration, see Communication Interface Specifications on page 123
• Operating conditions—The printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. The following table shows the temperature and relative humidity requirements for the printer when it is operating
Table 1 Operating Temperature and Humidity Mode Temperature Relative Humidity Thermal Transfer 40° to 104°F (5° to 40°C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40°C)Ordering Supplies and Accessories The following things that you will need do NOT come with the printer: • Communication/network cables (such as serial or wired Ethernet) other than USB • Media • Ribbon (if your printer has a thermal transfer option) Media The type and size of media that you choose should be appropriate for the options installed on the printer (see Determining the Media Handling Method on page 32. Refer to the media specifications for the printer for minimum label lengths and other important things to consider
For optimal printing quality and proper printer performance across the product lines, Zebra strongly recommends the use of Zebra Certified Supplies as part of the total solution. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear. To purchase supplies, go to zebra.com/supplies
The Glossary on page 130 includes terms associated with media, such as black mark media, gap/notch media, fanfold media, and roll media. Use these terms to help determine which type of media will suit your needs
See Also ZT211 Specifications Ribbon NOTE: This section applies only to printers that have the Thermal Transfer option installed
Do I need to use ribbon? The media itself determines if you will need to use ribbon
• Thermal Transfer media—Requires ribbon
• Direct Thermal media—Does NOT require ribbon
10 Printer SetupHow can I tell if media is Direct The easiest way to find out is to scratch the surface of the mediaThermal or Thermal Transfer? rapidly with your fingernail. If a black mark appears where you(See direct thermal on page scratched, the media is Direct Thermal, so you do NOT need ribbon
132 and thermal transfer onpage 138 for definitions.)What kind of ribbon can I use? This printer can only use ribbon that is coated on the outside
How can I tell which side of the Use one of these two methods to identify the coated side:ribbon is coated? • Method 1: Adhesive Test 1. Press a corner of the sticky side of a label to the outer surface of the ribbon roll
2. Peel the label off the ribbon
If ink particles adhere to the label, the outer side of the roll is coated. Repeat this test with the inner surface if needed to confirm which side is coated
• Method 2: Ribbon Scratch Test 1. Unroll a short length of ribbon and place the outer surface against a piece of paper
2. Scratch the inner surface of the ribbon with your fingernail
3. Lift the ribbon and check for marks on the paper
If the ribbon left a mark, the outer side is coated
11 Printer SetupInspecting the Contents of the Box Ensure that the printer box contains all the items you need to set it up
IMPORTANT: Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty
1. Carefully remove the printer from the box
After you have set up the printer, you are ready to connect the printer to your device (such as a computer, phone, or tablet). Connect to a Phone or Tablet Download the free Zebra Printer Setup Utility app for your device. • Android devices • Apple devices The applications support the following types of connectivity:
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Frequently Asked Questions
Is there a manual for the zebra zt421 printer?
This manual comes under the category Printers and has been rated by 1 people with an average of a 7.5. This manual is available in the following languages: English. Do you have a question about the Zebra ZT421 or do you need help? Ask your question here Below, you will find the most frequently asked questions about the Zebra ZT421.
How do i configure the printer settings for my zebra printer?
Configure the following printer settings. You can change the values through the Zebra Setup Utilities (click Configure Printer Connectivity on the Zebra Setup Utilities screen) or by the ways listed at the following links. Contact your network administrator for the proper values for your network.
Do i need to install the zebra setup utilities program?
IMPORTANT: You must install the Zebra Setup Utilities program before connecting the printer to your computer. Your computer will not install the correct printer drivers if you connect the printer to it without the Zebra Setup Utilities program.
How do i troubleshoot rfid interference on my zebra printer?
Contact Technical Support or an authorized Zebra RFID service technician for assistance. Radio frequency (RF) interference from another RF source. Do one or more of the following as necessary: • Move the printer away from fixed RFID readers or other RF sources. • Make sure that the media door is closed at all times during RFID programming.