WebFeb 12, 2024 · Customer service channels refer to the various touchpoints where customers can reach your agents and request assistance, for example, by phone, email, …
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WebJeremy. May 9, 2023. Customer Service. You may have heard of BLAST, a customer service technique to handle customer complaints without losing their business. In fact, …
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Web6 days ago · The Best Customer Service Software; A Guide to Phone Etiquette: The 9 Essential Rules Phone etiquette in customer service may be just as important as …
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WebHere’s a list of some of the more common acronyms being passed around customer service centers. AHT - Average handle time. CSAT - Customer satisfaction. CSS - …
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WebA customer service rep’s guide to acronyms, terms, buzzwords, and popular hashtags. Understand what each acronym means and why it’s important to the customer …
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Web3 days ago · Rose Wheeler is a seasoned writer and content manager with more than 15 years of experience. She specializes in content related to digital marketing, small …
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