WebSome basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the …
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WebDon't eat, drink or chew gum. Aside from being extremely rude, these sounds becomemagnified over the phone and make your words difficult for callers to …
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WebSection 1: Placing or Receiving a Professional Telephone Call If you are answering a professional call, be prepared to: greet the caller say the name of the organization, club, …
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WebStep 1 ANSWERING THE CALL Let’s take a look at the seven steps to perfect telephone etiquette – so you can turn every new caller into a lifelong customer. How long are you …
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Web★ Phone etiquette is the way you use manners to represent yourself and your business to patients via telephone communication way you greet a customer your body language …
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WebJul 23, 2020 · Answer the call within three rings. Immediately introduce yourself. Speak clearly. Only use speakerphone when necessary. Actively listen and take notes. Use proper language. Remain cheerful. Ask before …
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WebTaking Messages Be prepared with pen and message slip when you answer the phone. When taking messages be sure to ask for the caller's name (asking the caller for correct …
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WebFeb 3, 2023 · Updated February 3, 2023 Communicating on the phone remains an important task for many professionals. Despite digital customer service communication advancements including email, texting and …
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WebFeb 14, 2020 · Basically, you answered the call just right! You get enough time to prepare. Three rings give you enough time to get aware of the call, take a deep breath, and recall what are the rules that you should stick to. …
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WebPhone Etiquette Parent Handout DATE: SOCIAL SKILL OBJECTIVE: Students will learn the importance of good telephone skills. They will learn about appropriate greetings, …
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WebDec 2, 2022 · 1. Answer the phone as quickly as possible A caller often waits on hold or gets transferred for a time before they speak with a person. Quickly picking up the …
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WebTelephone etiquette means being respectful to the person you are talking with, showing consideration for the other person's limitations, allowing that person time to speak, …
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Web2. In most situations, it is important to do this at the start of a call you have placed. Ask to whom you are speaking. State the purpose of your call. Identify yourself. Rehearse what …
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WebKeep a bundle of papers as well as a pen near the telephone. There should also be a local telephone directory to go through if required. Also, keep a contact list of the people …
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Web1. Always identify yourself at the beginning of all calls. A) When in the office, always answer a telephone by saying: “Hello/Good Morning, Accounting Department, Syndi Seid …
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WebMar 22, 2022 · 1. When you answer the phone, you need to say your name and…? A. The name of the company. B. "Hello!" C. "How are you today?" 2. Why are telephone …
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WebPractice good telephone etiquette. Good telephone etiquette is an important customer service skill. How you answer the telephone sets the stage for the rest of the …
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