WEBHere are some of the most fundamental phrases and words to remember: A simple “ Thank you ” and all its variations; Appreciation words (“We truly appreciate you choosing our …
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WEBSAMPLE LETTER. [Subject: Normally bold, summarizes the intention of the letter] -Optional-. Dear [Recipients Name], I am writing to you to express my appreciation for …
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WEBWhile there are many more to consider, below are some of the top skills that excellent customer service reps possess. 1. Patience. We've all heard the cliché, "Patience is a …
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WEBInterpersonal skills. Friendliness and interpersonal skills are crucial when talking with customers. Remain friendly and kind as you answer questions and take messages. This …
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WEB1. Tailor It for the Recipient. Before writing an excellent customer service letter, ensure you have identified who will receive it. Address it adequately and tailor the language …
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