File Name: 22-1628.pdf
File Size: 2.20 MB
File Type: Application/pdf
Last Modified: 2 years
Status: Available
Last checked: 9 days ago!
This Document Has Been Certified by a Professional
100% customizable
Language: English
We recommend downloading this file onto your computer
ResourcesTo complete an interview, report anychanges or to discuss your food, Customercash or medical benefits.............................877-501-2233To apply, for Child Care ServiceSubsidy program........... WashingtonConnection.orgMedical Assistance for the aged, Contact Centerblind or disabled...............................................877-501-2233To report a lost or stolen EBT card.......888-328-9271To report fraud.................................................800-562-6906 Department of Social and Health ServicesConstituent Services......................................800-865-7801 Community Services Division Customer Service Contact CenterWASHCAP (Washington State PO Box 11699 • Tacoma, WA 98411-9905Combined Application Project).............877-380-5784 Toll Free: 877-501-2233 • TTY: 800-209-5446 or 711To apply for Apple Health..........................855-923-4633 Fax: 888-338-7410 • dshs.wa.govApple Health/ProviderOne.......................800-562-3022 Department of Children, Youth, and Families Child Care Subsidy Contact CenterCommunity resource information line......................211 PO Box 11346 • Tacoma, WA 98411Division of Child Support.......................... 800-442-5437 Mobile Community Services OfficeTo report abuse or neglect of a www.DSHS.wa.gov/esa/csd-mobile-child, the elderly or the disabled...........866-363-4276 community-services-office – OR –Child Care Provider only line....................800-394-4571 www.facebook.com/dshsmobileofficeDrug and alcohol, gambling and mentalhealth treatment information.................866-789-4276Childcare Aware – to help findlicensed child care...........................................800-424-2246Domestic violence hotline........................800-799-7233Medicare............................................................... 800-633-4227Social Security Administration.................800-772-1213 DSHS 22-1628 (Rev. 9/20) Our Goal Access to ServiceTo transform lives by empowering • Call 877-501-2233 Monday – Friday (except • Washington Connection is an online benefits holidays) to reach a Customer Service Contact portal with access to Food, Cash, Medical andindividuals and families to thrive Center agent to: complete an interview from Child Care programs; long-term care; drug andthrough expanding access to 8 a.m. to 3 p.m.; ask questions or report alcohol treatment; access to other services,Washington state residents. a change from 8 a.m. to 5 p.m.; or select including WIC, housing assistance, veterans’ Customer Connect 24 hours a day to get assistance and Supplemental Security Income, answers to frequently asked questions, hear a or SSI. You can also create a Client BenefitScope of Service case overview, or more details about your case. Account to review your current case status,• Basic Food Applications and Eligibility Reviews • Washington State Combined Application report changes and complete reviews:• Temporary Aid to Needy Families Applications Project is a simplified food benefits program for WashingtonConnection.org
and Eligibility Reviews most Supplemental Security Income recipients
• Aged, Blind or Disabled Cash and Classic The toll-free number is 877-380-5784
Medical Applications and Eligibility Reviews• Reporting a Change in Circumstance for all programs• Mid-Certification Reviews for all programs• Resources and ReferralsSummary of ServicesEligibility DeterminationCompleting interviews for applications andcollecting the necessary verifications needed todetermine financial eligibility for benefits
Case MaintenanceAssist callers who are reporting changes inincome, household size, address, case status, etc
Customer InquiryAnswering general information inquiries andreferrals
Language SupportAll telephone menus are available in English,Spanish, Russian and Vietnamese. We alsoprovide interpreter services for most languages
Imaging UnitAll documents may be faxed, toll-free, to888-338-7410 or mailed to PO Box 11699,Tacoma, WA 98411-9905
C
Customer Service Contact Center. PO Box 11699 • Tacoma, WA 98411-9905 Toll Free: 877-501-2233 • TTY: 800-209-5446 or 711 Fax: 888-338-7410 • dshs.wa.gov . Department of Children, …
DSHS 22-1628 (Rev. 9/20) Department of Social and Health Services Community Services Division Customer Service Contact Center PO Box 11699 • Tacoma, WA 98411-9905 Toll Free: 877-501-2233 • TTY: 800-209-5446 or 711 Fax: 888-338-7410 • dshs.wa.gov Department of Children, Youth, and Families Child Care Subsidy Contact Center
PO Box 11699 • Tacoma, WA 98411-9905 Toll Free: 877-501-2233 • TTY: 800-209-5446 or 711 Fax: 888-338-7410 • dshs.wa.gov Department of Children, Youth, and Families Child Care Subsidy Contact Center
The ServiceNow IntegrationHub empowers contact centers to connect external platforms and cross-company workflows. This simplifies otherwise-complex automations and allows for improved alignment among employees, for better insight into vital workflows. Ready for ServiceNow CSM?
Customer Central is fully customizable, allowing organizations to incorporate data from various non-standard sources, and integrates with components such as churn risk, customer health score, recent transactions, and more. ServiceNow CSM connects agents to middle- and back-office teams.