Jetblue Customer Service Agent

How to Use JetBlue Airways Customer Service NerdWallet

801-449-2525

WebFeb 17, 2021 · JetBlue offers several ways to reach customer service, including special phone lines for credit cardholders. ByKeith M. Rosso Keith M. Rosso Keith is a freelance writer. He most recently

1. Call 1-800-JETBLUE to speak to a representative. Reaching out over the phone is the easiest way to contact JetBlue if you need immediate assistance. Since they’re available 24 hours and 7 days a week, you can call whenever you have a concern. Let the representative know about your issue so they do the best they can to help you resolve it. You can also try calling the toll-free number 1-801-449-2525. JetBlue may have a different phone number depending on where you’re calling. You can check here for a list of all the phone numbers by country: https://www.jetblue.com/contact-us.
2. Send a text message to customer support using the JetBlue app. While JetBlue doesn’t list a phone number you can text publicly, you can still access the option using their app. Download the JetBlue app from the app store and select “More” along the bottom of the screen. Click on “Help” and then tap “Text us” from the menu. From there, you’ll get redirected to your messaging app so you can send them whatever issues you’re having. You’ll have to pay for standard text messaging rates.
3. Access the Live Chat function through the JetBlue app. The JetBlue app also has a chat feature built into the app to make it easier to communicate with someone. Open the JetBlue app on your phone and click on the “More” option at the bottom of the screen. Select the “Help” option from the menu and tap on “Chat with us.” A live chat window will open up where you can send your message to a representative. If the live chat feature isn’t available, then the app will ask you to call JetBlue instead.
4. Try sending a message with Apple Business Chat if you have an iPhone. Apple works with businesses like JetBlue so you can easily text a representative. Open JetBlue’s Technical Support page on your phone and tap on “Start a conversation” under the Apple Business Chat heading. Your phone will redirect you to the Messages app so you can send your concerns. You can access the technical support page here: https://www.jetblue.com/help/technical-support. Apple Business Chat will only respond between 7 AM – 9 PM EDT. Apple Business Chat also works on desktop Mac computers as long as they run macOS 10.13.5 or higher.

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