Jemena Customer Service

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300 131 871

131 626. Electricity Customer Enquiries (8am-6pm Mon-Fri) 1300 131 871. Online Enquiries. PO Box 16182, Melbourne Collins St West, Vic 8007.

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Updated: 2 hours ago

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300 137 078

www.jemena.com.au Gas Customer Enquiries 1300 137 078 8am-6pm Mon-Fri www.jemena.com.au Save Contact Share via SMS About Us Jemena owns and operates a diverse portfolio of energy and water transportation assets across the east coast of Australia.

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Updated: 8 hours ago

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300 137 078

If you believe you have a meter box cover that contains asbestos please contact your local council or Jemena Customer Service NSW on 1300 137 078 for more information. Contact us Got a question, feedback or a complaint? Let us know via our feedback and complaints form by phone on 1300 137 078

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Updated: 3 hours ago

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Every day we deliver electricity to over 350,000 homes and businesses across north and western Melbourne, plus more than 72,000 local streetlights

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Updated: 3 hours ago

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300 131 871

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. I worked for Jemena Gas Networks in NSW so the only advice I can give you are the contact details below for Jemena Electricity Customer enquiries and connections 1300 131 871. PO Box 16182

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Updated: 8 hours ago

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300 131 871

For all urgent matters please contact the Jemena Service Desk on 1300 131 871. Jemena wishes you a safe and happy holiday season. This self-service portal allows you to request, pay for and track connection services. Before submitting an application, always seek the advice of a professional electrician (Registered Electrical Contractor)

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Updated: 1 hours ago

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Electricity and gas distributor Jemena is starting to automate the way it reports on the reasons why energy consumers are getting in contact directly seeking support.

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Updated: Just Now

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Join us to hear how Jemena, powered by AWS, used data driven insights to become a customer centric and agile organisation. September 8, 11AM – …

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Updated: 1 hours ago

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Initially, when InMoment goes live in July, it will be used only in Jemena’s contact centre operations, albeit that accounts for about 90 percent of customer interactions.

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Updated: 8 hours ago

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The mobility features of SAP Cloud for Customer also enable marketing, sales and customer service to manage customer enquiries wherever they are, improving responsiveness. Jemena can also access information and manage tasks while on site with customers, savings significant amounts of time and increasing productivity.

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20 May, 2020 08:00. As an energy wholesaler, Jemena is one step removed from electricity and gas users. But wanting better visibility of customers, the B2B company decided to adopt an entirely new customer experience (CX) platform. Backed by State Grid Corporation of China and Singapore Power, Jemena owns and operates an $11 billion energy

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Updated: 2 hours ago

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300 383 749

In the event of an electrical fault or emergency, please contact: Evergy 1300 383 749. Ausgrid (24 hours) 13 13 88. Gas faults and emergencies. In the event of a gas fault or emergency, please contact: Evergy 1300 383 749. Jemena (24 hours) 13 19 09. Internet faults and support. For any internet related matters, please email your request to

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Updated: 3 hours ago

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Phone +61-391737000 Company Description JEMENA LIMITED is located in Melbourne, VICTORIA, Australia and is part of the Natural Gas Distribution Industry. JEMENA LIMITED has 2,300 employees at this location and generates $80.18 million in sales (USD). (Employees figure is estimated). There are 93,850 companies in the JEMENA LIMITED corporate family.

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Updated: 8 hours ago

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Jemena wants to provide excellent customer service, or, 2). They want to censor criticism of their activities. We’ll see, won’t we? * * * Anyway, back to the 18th. Jemena trucks, those from XPower, who were providing water boring services for the installation, and those of Construct Traffic, a traffic management firm, were all assembled on

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Updated: 7 hours ago

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300 536 362

Jemena - Head Office. Level 16 567 Collins Street, Melbourne VIC 3000. Phone: 1300 536 362. SMS these details to your mobile phone for free: Send. Enter a 10 digit Australian mobile number in the format 0400 123 123. Enter an 11 digit Australian mobile number in the format 614 00 123 123. We won't use your number for marketing purposes.

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Updated: 7 hours ago

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300 654 756

Customer Service Phone Numbers UNIGAS Autogas Supply Enquiries: 1300 654 756 Gas Emergency 24/7: 1800 819 783 National Maintenance Centre: 1800 065 258. Address: 327 Police Road, Mulgrave VIC 3170. Phone:

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Updated: 3 hours ago

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We are aware that some customers may be experiencing network congestion with telecommunication provides, we encourage all customers to continue to try to contact our 24 hour service line: 132 691 to report your fault or emergency. We understand that at times customers may experience a delay when phoning our Customer Enquires centre on 1300 …

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Updated: 2 hours ago

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L 16 567 Collins St. Melbourne , VICTORIA , 3000. Australia. Phone. +61-391737000. Company Description. JEMENA ELECTRICITY NETWORKS (VIC) LTD is located in Melbourne, VICTORIA, Australia and is part of the Electric Power Generation, Transmission and Distribution Industry. JEMENA ELECTRICITY NETWORKS (VIC) LTD has 2300 employees at this …

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Updated: 1 hours ago

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Jemena Customer service called to say it has always been booked monday. I told her she’s lying because we called them that week and their team has mentioned it was booked then moved and also their contractor told us the same thing. I was told that was impossible since it was always booked for the monday next week.

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Updated: 5 hours ago

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Absolutely hopeless customer service. Trying to get connected for 6 weeks. All we need is a meter for the plumber to connect. Two other houses in the development have been connected but both had the same issues with Jemena saying there was …

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Jemena Powers Its Targeted Communications Strategy with Analytics on AWS By building an analytics platform on AWS, Jemena has gained new insights into consumption patterns that enable better customer communication and make its power grid more resilient. Jemena provides essential energy services to 1.7 million customers across Australia's east

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Updated: 6 hours ago

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A professional manager who excels in establishing and driving excellent working relationships with key stakeholders and delivering and promoting exceptional customer and client service. A senior leader in a variety of roles including Finance and Accounting, Commercial, Facility Management, Project Management, Customer Service and Operations.

Title: New Connection Manager at …
Location: Greater Sydney
Connections: 222

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Updated: 1 hours ago

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Responsible for 24x7 contact centres and customer service operations for 3 electricity businesses in Victoria and South Australia (>1.2 transactions annually) to achieve shareholder and regulatory objectives. • Responsible for contact centre ICT strategy, technology business owner, managed technology vendors

Title: Customer Experience …
Location: Greater Melbourne

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Updated: 3 hours ago

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Contact us. General enquiry. If you need to get in touch with us, please complete our general enquiry form and our Customer Service team will respond to you as soon as possible. If you need to report an emergency, please call our emergency hotline on …

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Updated: 5 hours ago

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Customer Service Representative AGL Jan 2003 - Apr Contact Kristy directly Subject Matter Expert - Customer Care - Gas and Electricity at Jemena Greater Sydney Area. Zachary Kennett Network Development Specialist I&C at Jemena Artarmon, NS. Miguel Rana Connection SME at Jemena

Title: Connections Support Manager …
Location: Greater Sydney

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Updated: 6 hours ago

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www.jemena.com.au Website. Victoria. 1 result found. Jemena - Head Office. Level 16 567 Collins Street, Melbourne VIC 3000. Other Contacts. 9 results found. Jemena - Darling Downs Pipeline (DDP) Emergency Number. Jemena - Electricity - Customer Enquiries & Connections.

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20 October 2014. AGL Energy Limited (AGL) will introduce 24 hour, seven days-a-week (24/7) service for residential and small business customers from this November. In an Australian energy industry first, this ‘around the clock’ service will make it easier for AGL’s 2.75 million electricity and gas customers (1) to manage their energy needs.

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Updated: 8 hours ago

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Company Description: JEMENA MANAGEMENT HOLDINGS PTY LTD is located in Melbourne, VICTORIA, Australia and is part of the Electric Power Generation, Transmission and Distribution Industry. JEMENA MANAGEMENT HOLDINGS PTY LTD has 1,027 employees at this location and generates $182.23 million in sales (USD). (Employees figure is estimated).

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Customer Service Operations, Customer Experience and Development professional working within the energy distribution industry. Having started my current career journey in distribution as a Faults & Emergencies Consultant at Jemena in 2016, I have also held roles in Learning & Development, Customer Experience and now the Contact Centre and Recoverable Works …

Title: Contact Centre & Recoverable …
Location: Greater Melbourne
Connections: 24

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GM Business Process Management (Former Employee) - Melbourne VIC - 2 May 2016. Jemena offers a good work life balance and has over the years provided a great opportunity to learn by enabling me to lead and participate at the forefront of its strategy and change programs. The people there are generous in nature and there is a lack of corporate

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Updated: 9 hours ago

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Jemena delivers electricity to more than 360,000 residential and business customers across Melbourne’s north-west. By leveraging the cloud-based application, Jemena said it can better understand customer consumption habits, which has allowed it to personalise its communications to help support Victorian electricity customers during COVID-19.

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The role will also manage the Retailer Support escalated service orders and ensure that Jemena Retailer services comply with all relevant market rules and legislation. To be successful in this role you will need: To be passionate and enthusiastic about leading a team of SME’s. Continual desire to improve the customer experience.

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Updated: 5 hours ago

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Jemena has implemented a Small Retailer Relief Package for its New South Wales gas distribution network as well as an extension of the Energy Network Relief Package for customers of its electricity network in Victoria.. Both packages will allow retailers to defer the payment of network charges and are designed to ensure that small retailers are able to …

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Updated: 4 hours ago

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Jemena is a leading electricity and gas distribution company that supplies millions of households and businesses across Northern Australia and Australia’s East Coast with energy assets. Stafford Austin, Business Analyst for Startek Australia and Henry Lawrence, Customer Experience Specialist at Jemena explain what lead them to AMC and how

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Updated: 7 hours ago

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Contact Consumer support. Customer Type *. Please Select Business Wholesale Education. First Name*. Company Name*. Phone Number. Message. Superloop is committed to protecting and respecting your privacy. Personal information is used only to administer your account and provide the products and services you have requested.

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Updated: 8 hours ago

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1. OUR CUSTOMER OUTCOMES STATEMENT Jemena Electricity Networks (Vic) Ltd PO Box 16182, Melbourne VIC 3000 www.jemena.com.au Jemena Electricity Networks (Vic) Ltd (Jemena) has an ongoing commitment to driving change and improvement to its customer service standard, which has seen some significant improvements and

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Updated: 8 hours ago

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Company Description: JEMENA ASSET MANAGEMENT PTY LTD is located in Melbourne, VICTORIA, Australia and is part of the Office Administrative Services Industry. JEMENA ASSET MANAGEMENT PTY LTD has 135 employees at this location and generates $13.71 million in sales (USD). (Employees figure is estimated).

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Updated: 5 hours ago

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Energy infrastructure provider, Jemena, has moved its customer data into the cloud to support restructured process lines across its electricity, water and gas assets and improve customer service.

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Updated: 1 hours ago

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Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. Jemena's customer service is the worst I have ever

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Updated: 5 hours ago

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Company Description: JEMENA DARLING DOWNS PIPELINE (1) PTY LTD is located in Sydney, NEW SOUTH WALES, Australia and is part of the Support Activities for Mining Industry. JEMENA DARLING DOWNS PIPELINE (1) PTY LTD has 1 total employees across all of its locations and generates $8.76 billion in sales (USD).

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300 131 871

Contact details Electricity distribution network Area served - Northern and south-western suburbs Contact details Telephone Faults & emergencies 1300 131 871 General inquiries 13 16 26

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Updated: 3 hours ago

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Vision: Jemena’s vision is to take their passion and knowledge to become the leading service provider, owner, and developer of utility infrastructure in Australia by putting the customer first and finding the most efficient and cost effective solutions to their …

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Updated: 3 hours ago

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300 788 970

All Emergencies - 13 10 03. Residential Care. 1300 788 970. Business Care. 1300 780 025. Payment Enquiries. 1300 788 970. Simply fill out the form below and hit submit, one of our friendly Customer Care team member will get back to you as soon as possible. * Mandatory fields.

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Updated: 2 hours ago

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The recent second wave of COVID- 19 will most likely have a sustained impact on customer circumstances. A clearer view of customer perceptions, concerns and expectations will better enable Jemena’s customer service and support models to continually adapt to the pandemic and the evolving challenges it presents.

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Updated: 7 hours ago

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All Time (44 Results) Past 24 Hours Past Week Past month

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Frequently Asked Questions

How do i receive text message notifications from jemena?

If you have provided a mobile phone number to your electricity billing company, you will automatically receive text message notifications from Jemena to you phone prior and at the completion of planned power outages and during and at the completion of unplanned power outages.

How is jemena supporting customers during covid 19?

Jemena delivers electricity to more than 360,000 residential and business customers across Melbourne’s north-west. By leveraging the cloud-based application, Jemena said it can better understand customer consumption habits, which has allowed it to personalise its communications to help support Victorian electricity customers during COVID-19.

What is jemena doing with amazon sagemaker?

Commencing in July 2019, Jemena and Deloitte, an AWS Partner Network (APN) Premier Partner, collaborated to build an application on AWS, leveraging machine learning services including Amazon SageMaker, a fully managed service that makes it easy to build, train and deploy machine learning models quickly.

What technology did deloitte use with jemena?

Jemena and Deloitte used Amazon SageMaker to develop algorithms and machine learning models, which are applied to smart meter data collected by Jemena to uncover commonalities and differences in how its customers consumed electricity.

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