Illinois Nursing Home Abuse Hotline

800-252-4343

The Illinois Department of Public Health operates a Central Complaint Registry to record and investigate complaints regarding nursing facilities, hospitals and home health agencies. The Central Complaint Registry (Nursing Home Hotline): 1-800-252-4343, 1-800-547-0466 (TTY).

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866-800-1409

To Report Abuse To report suspected abuse, neglect, or financial exploitation of an adult age 60 or older or a person with disabilities age 18-59 call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409, 1-888-206-1327 (TTY).

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800-252-4343

Alleged abuse/neglect in a nursing home. Call the Department of Public Health's Nursing Home Hotline: 800-252-4343 (voice), 800-547-0466 (TTY) This line is staffed 24 hours a day, seven days a week. Top of page

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800-368-1463

To report abuse/neglect of persons with a mental illness or a developmental disability at a DHS-operated facility, call the OIG 24-hour Hotline: 1-800-368-1463 Voice/TTY. All other calls will be referred to the IDHS Customer Help Line: 1-800-843-6154 / 1-800-447-6404 TTY

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888-557-9503

Q: What should I do if I suspect abuse and/ or neglect in a nursing home? A: Contact the Illinois State Police Medicaid Fraud Control Unit Abuse/Neglect Hotline at 1-888-557-9503 (Monday-Friday 8:00 AM to 5:00 PM) or the Illinois Department of Public Health Abuse/Neglect Hotline at MASON 1-800-252-4343 (24 hours a day, 7 days a week). Q: What

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866-800-1409

Report Abuse To report suspected abuse, financial exploitation or neglect of a person 60 or older or an adult with disabilities age 18-59; call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409. You may also call your local Adult Protective Services Provider Agency.

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Anyone may report suspected child abuse or neglect using the Online Reporting System; or by calling 1-800-25-ABUSE in an emergency situation. Download the Online Reporting poster PDF: 8.5 x 11 or 11x17. Mandated reporters are required to complete the CANTS 4 or CANTS 5 form and email it to DCFS to confirm their reports of abuse/neglect.

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(800-252-4343

The Department’s 24-hour a day Nursing Home Hotline (800-252-4343) receives nearly 19,000 calls and, as a result, staff respond to more than 5,000 …

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Nursing Home Abuse in Illinois. Illinois Nursing Home Laws and Regulations. In Illinois, nursing home residents are entitled to protection under both federal and state laws that ensure their well-being, safety and health. Nursing homes that fail to uphold the rights of their residents can be liable both civilly and criminally.

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800-252-4343

To check the status of a long-term care complaint, contact the Department’s Bureau of Long-Term Care at 800-252-4343.For non-long term care complaints contact the Department’s Division of Health Care Facilities and Programs at 217-782-7412.To make inquiries, you must have the name and location of the facility.

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Mandated by the Federal Older Americans Act and the Illinois Act on Aging, the Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directed advocacy program which protects and improves the quality of life for residents in a variety of long-term care settings. Ombudsmen work to resolve problems of individual residents and to bring about changes at …

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(800) 252-8966

If that does not resolve the issue, the Ombudsman will assist you in filing a complaint with the Illinois Department of Public Health (IDPH). You can also report the suspected abuse or neglect by contacting the Senior HelpLine at (800) 252-8966 (toll-free) or (888) 206-1327 (TTY) or by e-mail at [email protected]

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603 312-814

122 S. Michigan Avenue, 7th and 20th Floors Chicago, IL 60603 312-814-2793 69 W. Washington Street, 35th Floor Chicago, IL 60602 312-814-5278

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NHAA (Nursing Homes Abuse Advocates) is a 501(c)(3) non-profit that gathers information about nursing home abuse, neglect, and unsafe practices. NHAA collects and makes available investigations conducted by state and federal nursing home inspectors. In addition, NHAA receives and processes complaints made about nursing homes across the United States …

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800-252-4343

Report Elder Abuse Nursing Home/Long Term Care Facility. Call: 1-800-252-4343 (Toll free in Illinois) TTY: 1-800-547-0466 Outside of Illinois: 217-785-0321 More Information: Illinois Department on Aging

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800-368-1463

OIG Hotline To report abuse or neglect of an adult with disabilities, call 1-800-368-1463 and, if we don't investigate it, we'll find an appropriate office to help you. Si usted sospecha que un individuo discapacitado ha sido abusado, descuidado o estafado económicamente, repórtelo a la Oficina del Inspector General del DHS.

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800-252-4343

Report the abuse or neglect to the Illinois Department of Public Health (IDPH) at 800-252-4343 or 800-547-0466 (TTY). Due to the high volume of calls, the department recommends that you …

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Frequently Asked Questions

How do i report nursing home abuse and neglect in illinois?

Elder abuse can cause severe health complications, mental anguish and even death. You can report nursing home neglect and abuse to the Illinois Department of Public Health’s Nursing Home Complaint Hotline by calling 1-800-252-4343.

How do i contact the illinois elder abuse hotline?

To contact the hotline please call 1-800-243-5377 or 1-800-964-3013 (TTY). To report abuse, neglect or exploitation of an older person living in the community, please contact the 24-hour Illinois Elder Abuse Hotline at 1-866-800-1409 or 1-888-206-1327 (TTY).

How to file a complaint against a nursing home in chicago?

Call us toll free at 1-877-374-1417, in Chicago at (312) 332-2872, or complete our online case evaluation form. Concerned employees can call the nursing home whistleblower hotline at 312-332-2872 or email issues and complaints to: [email protected]

How to report medicaid fraud in illinois?

In either case, in order for there to be Medicaid Fraud, Medicaid money must be involved. To report Medicaid Fraud, Abuse or Neglect, call 1-888-557-9503 . Illinois Citizens for Better Care - An advocacy and service organization that works to improve the care and quality of life of Illinois nursing home residents.


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