WebAug 19, 2016 · Read more about the Basic Principles of Hospitality and Service. Customer service reps who are knowledgeable about the business can provide the help …
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WebAug 25, 2023 · Hospitality skills help you make others feel at ease and provide excellent customer service in all circumstances. To succeed in the hospitality industry, you need …
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WebSep 1, 2023 · 1. Creating Emotional Triggers for the delight of Hotel Guests. For excellent customer service in the hospitality industry, it is important to create emotional triggers. …
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WebJun 14, 2020 · 4. Don’t burden your customer with comments about other customers, or about how long your day has been. Embrace the little time the two of you–you and the …
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WebOct 12, 2018 · Hospitality is about how you feel. So, you could say that customer service vs. hospitality is what you can do for them vs. how you can make them feel. Hospitality …
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WebSep 21, 2023 · This article delves into the art of hospitality customer service, focusing on the pivotal aspects of guest satisfaction and service excellence standards. The Heart of …
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