WebSep 1, 2023 · 1. Creating Emotional Triggers for the delight of Hotel Guests. For excellent customer service in the hospitality industry, it is important to create emotional triggers. …
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WebOct 12, 2018 · Hospitality is about how you feel. So, you could say that customer service vs. hospitality is what you can do for them vs. how you can make them feel. Hospitality …
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WebSep 21, 2023 · This article delves into the art of hospitality customer service, focusing on the pivotal aspects of guest satisfaction and service excellence standards. The Heart of …
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Web1 day ago · The Maui Hotel & Lodging Association recently partnered with UHMC’s Hospitality & Tourism Career & Customer Service class in providing the first on-site …
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