WebContacting Groupon Customer Support. Continue directly below this article to contact our customer support team. At any time, the following contact options may be available: Live Chat Groupon: Chat online when agents are available. Email Groupon: Tell us about …
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WebWe’ve worked with over a million businesses globally, and have seen what actually helps them succeed. Our Groupon merchant resource center delivers those insights right to …
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WebMerchant Center is Groupon’s merchant portal containing a comprehensive toolkit with insights on all your sales metrics in one place. Equipped with these tools, you have the …
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WebCustomer Support. Popular Articles. Refund Policy. To start a refund request, head to My Groupons and select See Details next to your order. Note: Final Sale orders can't be …
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WebBelow you will find instructions for opening a customer ticket, as well as guidelines outlining situations appropriate for merchant-initiated contacts. Opening a Ticket with Your Customer You can open a new ticket with …
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Web11 rows · Customer to Merchant Contact Rate. The rate at which orders received by the merchant result in customers opening a ticket to contact the merchant directly. <3.6%. …
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Web11 rows · Customer to Merchant Contact Rate. The rate at which orders received by the merchant result in customers opening a ticket to contact the merchant directly. <3.6%. …
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WebClosing Your Groupon Account; Making a Change to Your Purchase. Customer support. Help Center. Refund Policies. Report Infringement. Merchant Class Action Settlement …
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WebContact Groupon Merchant Support. Published by Groupon, Inc. on 2023-06-16. About: The new Groupon Merchant app lets you manage your Groupon campaigns directly. …
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WebContacting Groupon Customer Support. Continue directly below this article to contact our customer support team. At any time, the following contact options may be available: …
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WebOct 12, 2020 · Look at these key stats: In the US, 90% of people say they consider customer service when deciding whether to do business with a company. 1. 93% of …
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WebWe have introduced a process that allows a Groupon Customer Service Agent to redirect Customer to the 3rd party merchant Typically, the customers ticket will be automatically …
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WebContacting Groupon Customer Support. Continue directly below this article to contact our customer support team. At any time, the following contact options may be available: …
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WebCustomer Ticket Response / 1 Business Day . Any new ticket or reply by a customer must receive a merchant response within 24 business hours. Subsequent responses should …
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WebPending. Active tickets, merchant awaiting customer response. Hold. Use this if your ticket is not yet ready to be resolved, but do not want your ticket escalated to Customer …
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WebFrom there, you can live chat with an agent, send emails, or request a call with a representative. Live chatting is the best way to resolve your Groupon Customer …
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WebJan 11, 2016 · 600 W Chicago Ave. STE: 400. Chicago, IL 60654. acooper@groupon.com. This contact was published on January 11, 2016 and updated on November 1, 2023. …
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