Free Customer Service Training

Providing Telephone Customer Service EVERYONE

Web1. Providing Telephone Customer Service 39s 2. Customer Service Telephone Etiquette: Managing Calls 3m 7s 3. Customer Service Telephone Etiquette: Ending Calls 2m 31s 4. Telephone Customer …

1. Guest service in hospitality and tourism (free online course) Hospitality and tourism businesses are expected to have top-of-the-line customer services.
2. Call center customer service. If you are looking for a customer retention course that provides perfect call center training for all your employees who will be utilizing telephone processes for their job, this call center customer service cours e is what you need.
3. Excellent customer service through communication. Also from EdApp, the Excellent customer service through communication course teaches customer service rep how vital communication is to customer success.
4. Customer service: Handling complaints. This EdApp Handling Complaints course is a course that teaches customer service employees about proper techniques that should be used when addressing new customer complaints and frustration.
5. Dealing with difficult customers. If you’re in the market for a workshop or course that will teach your employees the best practices when dealing with problematic employees and guests, the Dealing with difficult customers course that you should be working with.
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