WEBFeb 10, 2023 · Module 4: Policies and Procedures. Company policies and brand values, data protection regulations, equality and diversity law, acting on customer feedback, and staff training. Online Customer Service …
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WEBDescribe the Differences You Hear Between Each Call • 30 minutes. Identify Questioning Strategies • 5 minutes. Identify the Art of Saying No • 5 minutes. Identify Ownership • 5 …
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WEBMay 18, 2023 · The Innovative Customer Service Techniques course is created and presented by customer service expert Jeff Toister and …
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WEBIn this online course, you will discover the 7 essentials to excellent customer service to maintain happy customers and clients who will never leave you for the competition. …
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WEBPROGRAM. This telephone customer service training covers the ins and outs of delivering exceptional service over the phone. Taught in an interactive workshop format, the course addresses such topics as: great …
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WEBIn summary, here are 10 of our most popular customer service courses. Introduction to Customer Service: CVS Health. Customer Service Fundamentals: Knowledge Accelerators. CVS Health Call Center …
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WEBAug 14, 2019 · Our Customer Service online training courses from LinkedIn Learning (formerly Lynda.com) provide you with the skills you need, from the fundamentals to …
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WEBApr 30, 2024 · Anyone working in the customer service role at any level of employment can benefit from High Speed Training’s Online Customer Service Training course. This course upskills your employees so they …
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WEB1 day ago · 5,000+ recorded and on-demand courses covering 19 learning categories. Live virtual seminars led by expert instructors in real time. Live in-person seminars at …
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333 006 7000 WEBCOURSE CONTENT OVERVIEW Customer Service Skills www.highspeedtraining.co.uk 0333 006 7000. Whether you work with members of the public face-to-face, over the …
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WEBCustomer service phone training. Customer service phone training is crucial in today's business environment, as 48% of customers prefer phone calls for customer support. …
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WEBApr 30, 2024 · Online Customer Service Training Course. Anyone working in the customer service industry can greatly benefit from High Speed Training’s Online …
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WEBMar 7, 2024 · The purpose of this customer service training activity is to avoid negative language. Every time customers hear the words “no” and “don’t” they feel like you are …
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WEBMar 13, 2023 · This course aims to provide retail workers with the necessary skills and techniques needed to put the customer first and go above and beyond with their …
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WEBMay 24, 2022 · Training to improve empathy and communication skills. 6. Improv games. Use to improve: Empathy, listening, asking good questions. The core of improv is …
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WEBApr 30, 2024 · 4. Online Customer Service Training by High Speed Training. High Speed Training’s Online Customer Service Training is for anyone working with …
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WEBLyteSpeed Learning is California’s leading course provider for insurance agents and agencies in California. We provide pre-licensing and continuing education courses both …
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