Phone calls shape the first impression in just seconds. Mystery shopping research shows that more than one-third of patients calling a hospital or … See more
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WEBHere are six ways to improve your healthcare customer service training program: Put customers first; Observe customer service in action; Mock phone calls - In a …
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WEBThe Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This …
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800-807-8030 WEBOur global reach, personalized approach, expert instructors, and commitment to measurable results set us apart as your trusted training partner. Call us today at 800-807-8030 or fill out the form below to learn …
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WEBThis customer service course for hospitals, medical centers, and long-term care facilities will: Explain how service in healthcare differs from service in other industries. Define …
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WEBA Matter of Patients: Communication Skills for Better Customer Interaction in Healthcare offers tools and tips specific to delivering a positive patient experience. This online, …
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WEBThe Customer Service Training for Healthcare Providers will educate healthcare providers (HCP) on customer service skills to increase patient satisfaction and the number of positive patient experiences. One …
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WEBIntegrity Service® for Healthcare is a comprehensive process designed to help healthcare employees understand what it means to be a truly patient-centered, customer-focused organization. Integrity Service participants …
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WEBIntegrity Service® for Healthcare is a comprehensive clinic and hospital customer service training process designed to help healthcare employees understand what it means to …
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WEBOur approach for creating a training program instills a consistent service culture: Assess the organization’s current customer service in healthcare training programs. Develop …
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WEBImprove Patient Relations at Hospitals, Clinics, and Medical Centers Enhance Communication and ServiceDiscover the power of effective customer service training …
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WEBCustomized online training developed to address customer service scenarios in your homecare or healthcare setting. Training formats include live on-site workshops and …
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WEBThe sensitive nature of medical interactions makes patient customer service training imperative. This course explores the relationship between patients and healthcare …
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WEBThis customer service film is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful …
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WEBMay 18, 2023 · The Innovative Customer Service Techniques course is created and presented by customer service expert Jeff Toister and consists of a short 45-minute …
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WEBMar 22, 2023 · TIP 7: Provide ongoing training and support. Customer service training shouldn’t be a one-time event. To ensure that your trainees continue to excel in their …
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WEBOur tailor-made Customer Service Training for Healthcare aims to help your team learn best practice techniques to exceed your patient’s expectations. Perfect for all healthcare …
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