WebCustomers generally pass through five distinct stages in their journey with your company, and there’s a use case for customer service in each of them. 1. Awareness. At this …
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WebDec 6, 2013 · By building a connection, educating your clients, and fostering a desire to return, call center representatives do more than answer your phones. These techniques …
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WebNow that you know what a SMART goal is, let’s take a look at some examples of SMART goals for customer service specifically. 11 SMART Goals for Customer Service 1. …
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