WebTelephone Etiquette Customer Service Begins Here Miriam Gevorgian Our view of excellence as stated in Southern at 150: Building Excellence through Commitment is multi-faceted. One facet of excellence, perhaps …
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WebJul 6, 2022 · 1. It sets the tone of the conversation. The way you answer the phone will set the tone for the entire conversation. Your tone of voice is one of the most important …
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WebOur Top 10 Must-Know Rules: 1. Answer within the first few rings: Nobody likes to be kept waiting, and that includes people making a call. A customer service professional with …
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WebEtiquette Do’s and Don’ts SMILE! 7 Etiquette D0’s and D0nt’s NEVER DO THESE: NO Profane Language NO Food / Drink / Cell Phone while with customers NO Smoking NO …
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WebThe best practices for phone customer support etiquette are: 1. Use automation software. To fix long call wait times, many contact centers use call deflection tools. These tools …
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