Ptzoptics Tech Support

Contact PTZOptics Support for the Best Services related to Camera and accessories. Check knowledge base or ask in forum or generate a ticket if required

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800 486-5276 PTZOptics Knowledge Base. Welcome . Login Sign up. Home Solutions Forums. How can we help you today? Enter your search term here Search Login or Signup to submit a new ticket. Check ticket status. Contact Us @ 1 800 486-5276. Knowledge base. PTZOptics. Quick Start Section 28. How do I get the PTZOptics camera up on my network (Quick Setup) Setting up …

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Our reward winning support team can be reached Monday - Friday from 8 am until 6 pm Eastern Standard time. You can reach them using …

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SUPPORT FOR YOUR PROJECTS. PTZOptics has several ways you can reach us if you have any questions about your production project. Connect with us via: Phone, email, and chat; Our detailed knowledge base and forum. Our online Udemy course. Our support ticket system. Our Facebook user group. Our monthly live shows.

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Our reward winning support team can be reached Monday - Friday from 8 am until 6 pm Eastern Standard time. You can reach the using one …

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PTZOptics is now a proud member of the SRT Alliance! SRT (Secure Reliable Transport) is perhaps the most efficient way to send high-quality, low-latency video securely over the public internet. SRT can be used with many popular video production software solutions; including OBS, Wirecast, and vMix. Video producers, independent broadcasters and news organizations use …

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800 486-5276 Contact Us @ 1 800 486-5276. Start a new topic. Discussions PTZOptics Basic Setup. Helpful Information to Collect for a Quick Support Call Matthew Davis. started a topic about 3 years ago When calling in to support for an issue related to a PTZOptics camera that just downright does not make sense please make an effort to collect as much of the following information before …

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PTZOptics Product Documentation Below you will find all necessary documentation for PTZOptics® products. If you have any questions, please feel free to submit a ticket or review our knowledge base articles. Manuals & Data Sheets A compilation of all product data sheets and manuals Warranty Information PTZOptics hardware warranty documentation PTZOptics

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484-593-2584 The support number is 484-593-2584. Support is available from 8 AM to 6 PM EST, Monday through Friday. B Barry Brown said 10 months ago Hi Colin, Thanks for the support number info. I will contact them on Monday. My tech and I tried to work on our problem today, Saturday, and were able to get the controller app to operate the camera, to a degree:

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It is SO nice to have a manufacturer that actually answers the phone and has support you can reach when you need them! I had a simple setup change that I couldn’t find the answer to… and 2 minutes later I was in business! – Jack Dastoli Here’s a shout out to the PTZOptics tech … Continue reading "Testimonials"

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PTZOptics 30X-NDI PTZ Camera. $5,199.00. The PTZOptics 30X-NDI is a 1080p camera with 30X optical zoom for capturing HD images at long distances. With support for NDIHXTM, 3G-SDI, HDMI, and IP streaming (H.264, H.265, & ADD TO CART. Preview.

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Backed by PTZOptics’ 2-year warranty, plus full support from PTZOpticstechnical team, the SuperJoy is an ideal choice for video production crews looking to improve their workflows and streamline their production processes. Ask a question. First Name * (Required) Last Name * (Required) Email * (Required) Contact Number * (Required) Company. Postcode. Comment …

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PTZOptics USB camera models support UVC camera control allowing users to control pan, tilt, zoom and presets via a single USB camera connection. Milton Chen CEO of VSee a popular Telemedicine provider announced on August 10th 2015, “Far End Camera Control is now available with Vsee & PTZOptics.” PTZOptics is also considered one of the best webcams for …

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PTZOptics camera line consists of four pan tilt zoom cameras with HDMI, HD-SDI, USB 3.0, IP Streaming and/or CVBS video outputs.The ability to stream video and audio from every camera is a unique feature for PTZOptics which allows camera control from any computer on the same network or android device with the PTZOptics camera app. PTZOptics USB camera models …

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PTZOptics is a manufacturer of robotic pan, tilt, zoom camera solutions for a variety of broadcast applications, including both video production and live streaming. Established in 2014, PTZOptics disrupted the professional audio visual industry when a group of engineers from a highly-respected systems integration firm created the first in a portfolio of cameras that was a …

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PTZOptics WirelessCable - Pre-Paired Units. $1,050.00. In stock. Add to Wish List. Add to Cart. Add to Compare. PTZOptics 12X-NDI-GY WirelessCable Bundle. $3,049.00. Contact us to confirm availability.

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Superior Performance, Flexibility and Support – All for Less Than You Might Think. Backed by PTZOptics’ 2-year Limited Hardware Warranty, plus full support from PTZOpticstechnical team, the SuperJoy is an ideal choice for video production crews looking to improve their workflows and streamline their production processes.

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Frequently Asked Questions

How do I log in to my ptzoptics camera?

Every PTZOptics camera includes IP Streaming capabilities with both video and audio. To use these capabilities the camera must be connected to your network. Once connected to your network you can log in to the device via the IP Adress. The default user name and password is “admin” and “admin”.

What type of control does ptzoptics offer?

Accommodate multiple video production workflows and grow almost any video project goals! Most PTZOptics cameras are controlled over IP (networked), RS-232 (via VISCA), or UVC (through a USB cable) for the USB models. Overall, IP control is the preferred standard for ease of use.

What is UVC control on ptzoptics cameras?

UVC control provides pan, tilt, and zoom controls over a USB connection to the camera. All IP-connected PTZOptics cameras include IP both video and audio streaming capabilities. Once the camera is connected, log into the GUI interface with any web-browser to setup the RTSP or RTMP streaming settings.

What is the warranty for ptzoptics cameras?

Every PTZOptics camera comes with a 5-year manufacturer’s warranty that covers any and all manufacturing defects within the first 5 years following purchase. This warranty does not cover actual end-user damage or corruption through SDK (software development kit) modifications.


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