University Services Coursecatalogwebcmuedu

Summary

University Services 1
University Services
Carnegie Mellon University provides many services to students to help them
thrive on and off campus, and in and out of the classroom. The university's Academic Coaching
service-oriented departments and offices focus on executing critical Academic Coaching is an assistance program that helps students acquire
administrative functions to provide daily services to students, families, the more effective and efficient study skills. The program is designed to help
campus community, and visitors. Listed below are some of the services both students who are having academic difficulty and students who just
offered by the university. want to improve their study skills. Student Academic Coaches (ACs) conduct
group workshops throughout the semester and weekly individualized
sessions that focus on like time managements, taking notes and exam
Academic Advising preparation

Carnegie Mellon recognizes the vital role of academic advising in EXCEL Groups
undergraduate education. The university assigns an academic advisor
to each student, and makes certain that all advisors have clear, timely, EXCEL groups are offered for a select number of traditionally difficult
and accurate information concerning programs, policies, procedures, and courses. Groups meet weekly throughout the term and are facilitated by
resources. In addition to having assigned academic advisors, students trained student leaders who have already completed the course and earned
often develop relationships with faculty and staff members who serve as an A. The groups are comprised of up to nine students and are formed on an
academic mentors. as-needed basis, with multiple groups per course. Sessions are interactive
and geared specifically to the group members

Institutional Statement on Advising
Peer Tutoring
Academic advising is integral to the educational mission of Carnegie Mellon

Advising is an intentional process, grounded in teaching and learning, Peer tutoring is a program designed to assist students with their coursework
and provides each student with guidance for developing and achieving and it is available in two formats: weekly tutoring appointments or walk-in
meaningful educational, professional, and personal goals. Successful tutoring

advising at Carnegie Mellon depends upon a shared understanding of,
and commitment to, the advising process, by students, advisors, and Supplemental Instruction (SI)
the university. Academic advisors engage students in learning, promote
Supplemental Instruction (SI) is an academic enrichment program that is
students' academic success, and foster students' personal, ethical, and
offered in traditionally difficult courses. SI discussion and review sessions
intellectual growth, all of which will carry into their roles as citizens and
are facilitated by trained student SI Leaders who have already completed
lifelong learners

the course and received an A in it. SI sessions are held twice weekly for one
hour; additional sessions are held prior to exams. Attendance is voluntary
The Student's Role and registration is not necessary

Seeking advice is an important part of how students begin to make
Disability Resources & Equal
decisions about their academic and professional futures. Each major and
department has an advising system which may be different from one
another. It is important that students find out early from their first year
advisor how the advising system for all their four years at Carnegie Mellon Opportunity
works

Catherine Getchell, Director of Disability Resources
Students are responsible for understanding the importance of their Location: Margaret Morrison Plaza, A30, 5136 Margaret Morrison St.,
relationships with advisors; seeking out advisors, contacts, and information Pittsburgh, PA 15213
on a regular basis; knowing the requirements of their individual degree Phone: 412-268-6121
programs; and taking final responsibility for making their own decisions [email protected]
based on the best information and advice available. www.cmu.edu/disability-resources
Disability Resources provides responsive and reasonable accommodations
The Advisor's Role to students who self-identify as having a disability, including physical,
To achieve the goals of academic advising at Carnegie Mellon, advisors, sensory, cognitive and emotional disabilities. Through our office, the
along with their advising programs, are responsible for being knowledgeable university can provide counsel, support services and accommodations
of, and communicating, the requirements of the academic programs to ensure that all students, regardless of ability, have equal access to
in which they advise; monitoring students' progress towards degree the world-class education, campus programs and activities offered by
completion; being available to meet with students on a regular basis; CMU. We work to ensure that qualified individuals receive reasonable
assisting students in finding the appropriate institutional and community accommodations as guaranteed by the Americans with Disabilities Act
resources; involving students in the academic and career planning (ADA) and Section 504 of the Rehabilitation Act of 1973

process and the exploration of options and resources; and engaging in Students are also welcome to discuss concerns about support for disabilities
developmental activities to stay informed of issues that impact student with members of the admission staff, housing office and/or health/
success. psychological services. Upon enrollment, students with disabilities should
contact the Office of Disability Resources to discuss their needs and to
develop a Student Individual Accommodation Plan. Accommodations are
Academic Development made with the intent to maintain the academic integrity of each course and
the academic program as a whole, while also meeting assessed needs

Location: Cyert Hall, Suite B5
Phone: 412-268-6878
[email protected]
Equal Opportunity / Affirmative Action Policy
www.cmu.edu/acadev (https://www.cmu.edu/acadev) Carnegie Mellon is committed to equal employment opportunity for all and
to affirmative action. Diversity is a source of strength for Carnegie Mellon
Academic Development is the place to go for help with academic work

and affirmative action is one of the tools that we use to achieve and sustain
We offer peer tutoring, academic coaching in study skills, supplemental
diversity. All personnel actions are administered in accordance with the
instruction and EXCEL collaborative learning groups for traditionally difficult
university's commitment to non-discrimination and in compliance with
courses. Our programs are available to all Carnegie Mellon University
applicable federal, state and local laws, statutes, orders and regulations

students and are designed to help both students who are having academic
View the University Policy on Equal Employment Opportunity / Affirmative
difficulties and those who just want to improve their academic performance

Action (https://www.cmu.edu/policies/administrative-and-governance/equal-
The peer tutoring, study skills, supplemental instruction and EXCEL
opportunity-affirmative-action-ada.html)

components of Academic Development utilize group and individualized
instruction to accommodate the diverse learning styles and skill levels of the
student population

Our services include:
Computing Services
Stan Waddell, Associate Vice President & Chief Information Officer
Location: Cyert Hall 285
Phone: 412-268-4357
2 University Services
[email protected] but also intellectual honesty and tolerance, a broad range of intellectual
www.cmu.edu/computing interests and understanding

Computing Services maintains and supports computing resources for the The Carnegie Mellon chapter is active in sponsoring visiting speakers,
campus community, including the campus wired and wireless networks, on-campus roundtables that focus on current issues, community service
public printing, computer labs, email, and software catalog. activities, scholarship opportunities, student research involvement, and the
like

Visit the Computing Services (http://www.cmu.edu/computing) website to
explore the services available to you, including how to:
The Honor Society of Phi Kappa Phi
• get started with computing at Carnegie Mellon
The Honor Society of Phi Kappa Phi has been an important presence on
• practice safe computing campus since 1933. Phi Kappa Phi, a national honor society that began in
• set up file storage and collaboration 1897 at the University of Maine, takes its name from the initial letters of
• connect your computer or mobile/gaming devices to the network its adopted motto, Philosophia Krateito Photon, “Let the love of wisdom
• access software rule humanity.” Phi Kappa Phi recognizes and honors persons of good
character who have excelled in scholarship, in all fields of study. Members
• manage your email are nominated by their department or their school or college and then
• use public printers and computer labs. invited to join the society

For help, contact the Computing Services Help Center at 412-268-4357 To be eligible, seniors must be in the top ten (10) percent of their class
(HELP) or [email protected] and juniors in the upper seven and one-half (7.5) percent of their class
at the time of invitation. Graduate students, alumni, faculty and staff are
also eligible for nomination. The chapter inducts new members once a
Fellowships & Scholarships Office year, each spring, and provides information to its members on all sorts of
opportunities, including study abroad, internships, and graduate fellowships,
Stephanie Wallach, Director recognition and awards

Location: Cyert Hall A64, 5000 Forbes Ave., Pittsburgh, PA 15213
Phone: 412-268-5702
Fax: 412-268-6159
[email protected]
Intercultural Communication Center
www.cmu.edu/fso Location: 350 Posner Hall, 3rd floor, 5000 Forbes Ave., Pittsburgh, PA
15213
The Fellowships and Scholarships Office (FSO) works with current Carnegie
Phone: 412-268-4979
Mellon undergraduate students – as well as alumni – in fulfilling their
[email protected]
intellectual and professional goals by pursuing nationally competitive
www.cmu.edu/icc
scholarships and fellowships. We promote awareness of external
scholarship and fellowship opportunities, advising, writing support, overall The Intercultural Communication Center (ICC) is a support service offering
management of the process, and interview preparation. programs designed to equip nonnative English speakers, both international
students and students who attended high school in the U.S., with the skills
Fellowships and scholarships are competitive, merit-based monetary awards
needed to succeed in academic programs at Carnegie Mellon. In addition
that support a wide range of purposeful activities. These include research,
to developing academic language skills, students can learn more about the
internships, projects and study abroad. Eligibility depends on the particular
culture and customs of the U.S. classroom. The center offers:
award

• 1-1 Consultations to help students develop specific aspects of academic
For current graduate students, there are some specific awards the FSO
language, such as pronunciation and presenting
will help facilitate: Knight Hennessey, Fulbright, Soros, Luce, Hertz and
Schwarzman. • Seminars and workshops to develop stronger academic language
and cross-cultural communication, such as Three Keys for Better
Within the parameters of each scholarship, we advise students on each Presentations, Writing Academic Emails, and Participating in Classes
award and help them navigate the range of choices. We work with students • Videos and materials to help students develop language and cultural
on various iterations of their applications and oversee the process, including awareness
letters of recommendation. Where appropriate, we will manage a campus
selection process. If students are selected for an interview as part of the Visit ICC's website (https://www.cmu.edu/icc) to join the mailing list for
scholarship competition, we will help prepare them and organize campus program information

committees for mock interviews

Visit the FSO website (https://www.cmu.edu/fso) for information about
fellowships and scholarships, and if interested, make an appointment with Teacher Certification
an FSO representative through Handshake. Carnegie Mellon offers a teacher certification program in the school of music
but does not offer a degree in education or teacher certification program in
Honor Societies
other academic areas. Students can take relevant classes through several
departments on campus to develop skills and knowledge that will help
them to prepare for a career in K-12 education. There are several pathways
Phi Beta Kappa Society to a teaching career and interested students can contact Judith Hallinen,
Assistant Vice Provost for Educational Outreach, at [email protected]
Carnegie Mellon shelters a chapter of the Phi Beta Kappa Society, sponsored to discuss opportunities and programs that can be pursued

by the three colleges (Dietrich College of Humanities and Social Sciences,
Mellon College of Science, and the School of Computer Science) that
comprise the University's “arts and sciences” equivalent. The chapter's
name is “Upsilon of Pennsylvania,” and was formally installed in April of
Undergraduate Research Office
1995. Stephanie Wallach, Assistant Vice Provost for Undergraduate Education
Location: Cyert Hall A64, 5000 Forbes Ave., Pittsburgh, PA 15213
Founded in 1776 at the College of William and Mary in Williamsburg, Va., Phi
Phone: 412-268-5702
Beta Kappa is the nation's oldest honorary society, with chapters at 276 of
Fax: 412-268-6159
the foremost institutions of higher education across the country. Almost all
www.cmu.edu/uro
members are elected by the chapters from among candidates for degrees in
liberal arts and sciences, usually from the top 10% of the graduating class. Conducting research as an undergraduate is an especially valuable way
to get to know faculty members; explore an area of interest in depth;
Membership in Phi Beta Kappa key has become a universally recognized
turn classroom theory into practical hands-on experience; get a feel for
mark of academic achievement in the liberal arts and sciences. The key's
graduate school; learn skills for the workplace; and have some fun at the
venerable pointing finger proclaims for all to see the wearer's commitment
same time. The Undergraduate Research Office (URO) supports students
to Phi Beta Kappa's ancient principles (represented in the three stars) —
conducting independent research and creative projects in every field at the
friendship, morality and learning. The society's name is formed by the first
university — whether they join an existing lab or project or whether they set
letters of the phrase Philosophia Biou Kybernetes, Philosophy (wisdom) is
out on their own

the Guide of Life. In line with the conviction that the test of education lies
not in what people know but in what they are, the objectives of humane All undergraduates at Carnegie Mellon are eligible to participate in
learning encouraged by Phi Beta Kappa include not merely knowledge Undergraduate Research Office programs. The term “research” is defined
broadly as “research, scholarly, or artistic activities that lead to the
University Services 3
production of new knowledge; to increased problem solving capabilities,
including design and analysis; to original critical or historical theory and Showcase Research Excellence
interpretation; or to the production of art or artistic performance.” Students The library provides digital infrastructure exposing faculty publications
from all fields and at all levels are encouraged to participate in the research & research to be visible to the world. The Libraries contribute to author
process at least once, and hopefully many times, in their undergraduate publication charges that enable current faculty research to appear in open
careers. This is true whether they are planning to attend graduate school or access journals and monographs

to seek out a position in the private or public sectors

Enhance Learning Spaces
Advising and Information Services Learning in the library requires both individual and group focused learning
The staff of the Undergraduate Research Office are available to discuss environments as well as technology to maximize the learning experience

project ideas; suggest possible faculty mentors (required); read Technology enhancements range from flat screen displays to tools for using
and comment on proposal drafts; and generally facilitate the research visualization software

process. In addition, the URO typically runs two proposal writing workshops
each semester to assist students in preparing their proposals. Support from Online Access
the URO is a competitive process and requires the students to submit strong
proposals From the Libraries’ home page (www.library.cmu.edu), students and eligible
campus community members can access:
Small Undergraduate Research Grants (SURG) • CAMEO library catalog – Use CAMEO to find out where materials are
Undergraduates in good academic standing are eligible to apply for a located in libraries on campus. See whether items are checked out, on
Small Undergraduate Research Grant (SURG). Awards are made twice reserve, or available to be borrowed

each year based on submitted project proposals. A panel of faculty and • My Library Account – Renew books, put books on hold, see a list of what
administrators from each of the colleges serves on the selection committee you have checked out, see fines
and will generally consider requests up to $500 for individual student • Course Reserves – Find required materials that your professors have
projects or $1000 for a group project. Grants may be used to purchase reserved for classes to use
supplies and materials, rent time on laboratory equipment, pay subjects • Research Help – Learn about key resources in your subject area,
in an experiment, or even travel to another city to collect data. Budgets including the CMU librarian who is a subject specialist for your school or
are required as part of the SURG proposals. Deadlines are October for the college
Spring grant period and in March for the Summer and Fall grant periods

• Ask a Librarian – Interactive reference service staffed by CMU librarians
(chat, IM, email, phone, or in-person)
Summer Undergraduate Research Fellowship (SURF) • AND MUCH MORE - Library collections, articles and databases, E-
These fellowships are designed to allow students a 8–10 week summer of Journals A-Z, library catalogs
supported research at Carnegie Mellon in close collaboration with a faculty
advisor. Students receive a fellowship of $3,500 as a stipend to cover any of "Library Catalogs" link to online catalogs for the University of Pittsburgh
their expenses. The deadline for submission of proposals coincides with the Library System, The Carnegie Library of Pittsburgh, and other local libraries

regular SURG deadline in March. We are partners with Pitt and The Carnegie; you can get library cards and
borrow directly from these nearby libraries

Undergraduate Research Symposium: Meeting of the
Minds University Police
The undergraduate research symposium, known as “Meeting of the Minds,”
Thomas Ogden, Chief
is an annual event that brings our campus together to celebrate the
Location: 300 South Craig Street, Room 199, Pittsburgh, PA 15213
diverse, creative,and ground-breaking research that takes place among
[email protected]
undergraduates. Students share their research findings through poster,
www.cmu.edu/police
oral, and artistic presentations. Many participate in award competitions
sponsored by various corporations, departments, individuals, and The Carnegie Mellon University Police Department provides police services
organizations. All students funded through the URO are required to attend, 24 hours a day, seven days a week, 365 days a year. Police officers are
but it is also open to other students, including senior thesis presenters. responsible for patrolling all university owned or leased property. In
Approximately 650 students participate each year. Meeting of the Minds addition to patrol, officers will respond and investigate crimes and other
takes place during early May at the University Center. emergencies that are in progress or have already occurred

The success of the Patrol Unit is largely dependent on the eyes and ears
Presentation Awards of the community it serves. Immediate notification facilitates a rapid
Students whose work has been accepted for presentation at an academic response. All emergencies on campus, including fire and medical, should
conference are eligible to apply for a Presentation Award. These awards, up be reported immediately to University Police. If you see suspicious activity
to $250, help defray costs of conference registration, transportation, and or a crime in progress, call the University Police immediately by calling
accommodation. 412-268-2323

Students are responsible for their personal property as well as the property
University Libraries of groups to which they belong. Insurance against loss, theft, or damage to
such property occurring in the residence hall or elsewhere on campus must
be arranged for by students or their parents through an insurance agent

Keith Webster, Dean of University Libraries and Director of Emerging and
Integrative Media Initiatives University Police makes available on its website a wide range of information
Location: Hunt Library, 4909 Frew St., Pittsburgh, PA 15213 about the university's security practices. View more information about the
Phone: 412-268-2444 shuttle and escort service, community outreach, current investigations,
www.library.cmu.edu crime prevention and safety education, and other programs and services by
visiting www.cmu.edu/police

The University Libraries is an essential academic partner, whose services,
expertise, and collections are at the heart of the work of CMU. The Carnegie Mellon University publishes an annual campus security and fire
Libraries strengthen the work of the CMU academic community to ensure safety report describing the university’s security, alcohol and drug, sexual
its transformative impact on our campus and beyond. Offering digital assault and fire safety policies, and containing statistics about the number
resources, research support, enhanced learning spaces – and so much and type of crimes committed on the campus, and the number and cause
more – Hunt, Sorrells, Mellon and CMU-Q libraries enrich the CMU student of fires in campus residence facilities during the preceding three years. You
experience and benefit all members of the our community. can obtain a copy by contacting the Carnegie Mellon Police Department at
412-268-2323. The annual security and fire safety report also is available
Build and Expand Digital Resources online at www.cmu.edu/police/annualreports

The libraries create digital resources by scanning archival & rare collections;
licensing specialized resources to support campus research; and purchasing
perpetual access to online journals, electronic books and specialized web
resources

University Services 1 University Services Carnegie Mellon University provides many services to students to help them thrive on and off campus, and in and out of the classroom.

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Frequently Asked Questions

Do your services support all five campuses?

Most of our services support all five system campuses. The University Bookstores' Inclusive Access program is helping students realize up to 60% savings by using technology to make course materials and textbooks available on the first day of class.

How do i contact university services client services?

Please call 1-800-624-3784 if you have additional questions There will be a service update from 10pm EST to 12am EST on July 20. Therefore you might experience difficulties when accessing the website during this time. We want your feedback! Please call University Services client services at (215) 637-6800 for further assistance.

What does university services do?

Our focus is to execute critical administrative functions that provide daily services – ranging from mail delivery and parking to housing and dining functions – to our students, faculty, staff and visitors. University Services believes all successful partnerships begin with a conversation. Explore our