Order Page Pc Tablet Laptop University Of Dallas

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Order page pc tablet laptop university of dallas

File Name: Basic User Create Work Order Page for PC.pdf

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Summary

Basic User Create Work Order Page for PC, Tablet, or Laptop
1. Go to My Account > Work Order
2. Choose a Site > Sub‐Site: For single site users, the system will automatically display your assigned location
3. Choose an Area: Required if an area exist
4. Location Description: Required field, enter the exact detailed location
5. Select a Date & Time: Enter a current date or future date (Time is optional)
6. Select a Service Type
7. Choose a Symptom & Task from the drop‐down menu if available. If none is listed, or a task does not meet your
needs, begin typing the Service Description of the task to be performed inside the available text field
8. If the Priority Level control has been enabled, choose the value of Normal, Medium or High
9. Press the Submit button to save the work order, system will refresh to Edit WO page for additional options
10. Files: Press on the Files tab
a) Press Add New File > browse to search for your file
b) File Name: enter a name of the file
c) Press Update button link to save entry

d) Press the Edit button next to its entry in the list. Once you've made your changes, press the Update
button to save them. To abandon your changes, press the Cancel button
11. Discuss: To discuss the work order
a) Enter your message inside the Outgoing Message text field
b) Select the E‐mail Recipient (Optional copy others by highlighting theirs names inside drop down)
c) Save Button : Saving notes and sending out e‐mail (leaving discussion box open to create another)
d) Save & Close: Saving notes and sending out e‐mail notifications and closing the discussion box

NOTE: Users that appear within the E‐mail Recipient or CC options are
a) All Admin users who have access to the site (Administrators, District Admin, Regional Admin & Site
Admins)
b) Users who are directly involve with the work orders such as Originator, Approver or Assignee
Example Fig 1:1
pg. 1
Create a Work Order in Mobile Net Facilities
1. Go to New Work Order
2. Choose a Site > Sub‐Site
3. Choose an Area Name (Optional)
4. Location Description: Enter exact detailed location inside
text field
5. Select a Service Type
6. Choose a Symptom & Task from the drop‐down menu if
available. If none is listed, or a task does not meet your
needs, begin typing the Work Description of the task to
be performed inside the available text field
7. Attached an Asset: Optional
8. Proposed Date: Enter a past date, current date or future
date
9. Proposed Time: Time is option
10. If the Class control has been enabled, choose the
selection available
11. If the Priority Level control has been enabled, choose the
value of Normal, Medium or High
12. Press the Action button to open the following options

Submit: to save the work order and continue to
Dashboard View
Approve & Output to approve work order and submitted
to a technician or dept. NOTE: Approve & Output does
not displayed for Basic Users
13. Cancel: to cancel transaction and reset fields to new
Example: Fig 2:1
pg. 2
Attach an Asset:
Choose an Asset to associate corrective work order
Press Attach Asset button to save entry
Example: Fig 2:2
Attachments:
To Access Gallery, press Select image, select Image and save
Example: Fig. 2:3
pg. 3

Pg. 2 Create a Work Order in Mobile Net Facilities 1. Go to New Work Order 2. Choose a Site > Sub‐Site 3. Choose an Area Name (Optional) 4. Location Description: Enter exact detailed …

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