Netvigator 4g Home Broadband Router Collection Notice

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Netvigator 4g home broadband router collection notice

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Summary

NETVIGATOR 4G Home Broadband Router – Collection Notice
Collection Arrangement
Please present the SMS and your HK Idenity Card within the date indicated in the SMS to collect one (1)
NETVIGATOR 4G Home Broadband Router together with its accessories / parts (collectively, the “Router”) at one of
the following collection locations listed below

Third Party Collection
You may authorise an adult to collect the Router on your behalf. To do so, your representative must, at the time of
collection of the Router, present to our staff at the collection location (1) a Third Party Authorisation Form (see
Appendix) duly completed by you; (2) a photocopy of your (the registered customer’s) HK Identity Card; and (3) the
Representative’s HK Identity Card, within the collection period

Your Representative may only be allowed to act on your behalf to collect the Router. Any issues relating to your
service or service contract can only be handled by you, the registered customer

Address of Collection Locations
24/F., West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, HK
(MTR Sheung Wan exit A1, opposite to Western Market)
香港上環德輔道中 322 號西區電話機樓 24 樓
Opening Hours
Mon to Sat : 10:00 – 19:30
Sun and Public Holidays: Closed
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR East Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club)
HKT 九龍尖沙咀中間道 10 號國際電信大廈 3 樓
Service Center
Opening Hours
Mon to Sat : 10:00 – 19:30
Sun and Public Holidays: Closed
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
新界沙田新城市中央廣場 2 座 17 樓 1720-21 室
Opening Hours
Mon to Sat : 10:00 – 19:30
Sun and Public Holidays: Closed
Return Arrangement at Service Termination
You will receive an SMS reminder of equipment return after termination of the NETVIGATOR 4G Home Broadband
Router service. Please return the NETVIGATOR 4G Home Broadband Router together with its accessories / parts in
clean and working condition within 14 days from the service termination date, otherwise you will be liable to the
relevant prevailing Fees for Lost or Damage Equipment. For your information, the current chargeable fees are listed
below. If you have any questions, please call our Consumer Service Hotline at 1000

Lost / Damaged Item Fee
Main body of NETVIGATOR 4G Home Broadband Router HK$1,500
Power Adapter HK$1,500
Antenna HK$200
SIM Card HK$200
Appendix
NETVIGATOR 4G Home Broadband Router – Third Party Authorisation
If you, the Registered Customer, would like authorise a Representative to collect the NETVIGATOR 4G
Home Broadband Router on your behalf, your Representative must present (1) the original of this Third
Party Authorisation Form duly completed, (2) a photocopy of your HKID card; and (3) the
Representative’s HKID card at the time of the collection

Registered Customer *: _______________________________________________________ *
Mandatory Fields
HKID No.* (1st 4 digits *): XXX Official Use: Verified 
I, the Registered Customer, have read and agreed to be bound by the below terms and conditions and authorise the
following person as my Representive to collect the aforesaid Router on my behalf

XXX
*
Representative’s Name Representative’s HKID No. Registered Customer’s Signature*
(1st 4 digits)*
Terms and Conditions:
1. NETVIGATOR 4G Home Broadband Router not collected within the specified period will be forfeited and customers
will not be compensated

2. Hong Kong Telecommunications (HKT) Limited will base on the condition of the equipment upon receipt to determine
whether any damaged or lost equipment charges are chargeable to you

3. A registered customer’s representative may only be allowed to act on his / her hehalf to collect the Router. Any
issues relating to the service or service contract must only be handled by the registered customer or his/her
authorized immediate family member

4. In case of disputes, the decision of Hong Kong Telecommunications (HKT) Limited shall be final, binding and
conclusive

5. Personal Information Collection Statement: The personal data and other information (collectively, "Data") that are
provided under this Form are collected, usedand retained by the relevant service provider(s) of the relevant service,
being one or more of the members of the Group (being, HKT Limited and PCCW Limited and their respective subsidiaries,
affiliates and associated companies), including but not limited to Hong Kong Telecommunications (HKT) Limited, in
accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong),
other applicable laws, rules and regulations relating to data privacy and the Privacy Statement of the HKT Group
(www.hkt.com/legal/privacy.html) and of the PCCW Group (www.pccw.com/legal/privacy.html) (collectively, the
“Privacy Statement”). The applicable terms and conditions of the relevant service, the Privacy Statement, and this
Personal Information Collection Statement all apply to and govern our collection, use and disclosure of your Data. Your
Data is collected, may be used or maintained by and/or disclosed, at all times to the extent permitted under applicable
laws, rules, regulations and licence requirements, to affiliates and/or related companies of the Group, their respective
agents (including debt collection agent) and business partners (or their contractors, sub-contractors and/or consultants),
and/or applicable regulatory bodies or governmental authorities for purposes in connection with the relevant service,
including without limitation processing this Form and complying with applicable laws, rules, regulations and licence
requirements. You are entitled to access, correct or enquire about the Data held by us about you. If you wish to
access, correct or enquire about any Data held by us about you, please mail to GPO Box 9896 or via email to:
[email protected]

Personal Information Collection Statement: The personal data and other information (collectively, "Data") that are provided under this Form are collected, usedand retained by the relevant …

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