National Association Of Insurance Commissioners

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National association of insurance commissioners

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Summary

NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS
TECHNOLOGY PRODUCTS
AND SERVICES CATALOG
Putting data and information in the right hands
at the right time to strengthen state insurance regulation
and, ultimately, protect consumers
2 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
Executive Office
444 North Capitol Street NW
Suite 700
Washington, DC 20001
Switchboard Hours:
8:30 a.m. – 5:00 p.m. (EST)
Monday – Friday
Phone: (202) 471-3990
Central Office
1100 Walnut Street
Suite 1500
Kansas City, MO 64106-2197
Switchboard Hours:
8:00 a.m. – 5:00 p.m. (CST)
Monday – Friday
Phone: (816) 842-3600
Capital Markets &
Investment Analysis Office
One New York Plaza
Suite 4210
New York, NY 10004
Switchboard Hours:
9:00 a.m. – 5:00 p.m. (EST)
Monday – Friday
Phone: (212) 398-9000
naic.org
© 2019 National Association of Insurance Commissioners
NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 3
TABLE OF CONTENTS
The NAIC 4
Technology Products and Services 5
Systems to Access Services and Information 6
iSite+ 6
myNAIC 7
Financial Regulation 8
Financial Analysis Solvency Tools (FAST) 8
Filing Compliance Reports 9
Financial Data Tools 9
Other Financial Tools 10
Market Regulation 12
Market Analysis Tools 12
Market Data Tools 13
Other Market Tools 14
Regulatory Back-Office Support 16
Form A Database 16
OPTins 16
State Based Systems (SBS) 18
System for Electronic Rate and Form Filing (SERFF) 22
Uniform Certificate of Authority Application (UCAA) 23
Data Collection and Aggregation 24
Ad Hoc Data Collection – Regulatory Data Collection (RDC) 24
Financial Data Repository (FDR) – Internet Filing 24
Fraud – Online Fraud Reporting System (OFRS) 25
Market Conduct Annual Statement (MCAS) 25
State Producer Licensing Database (SPLD) 25
Securities Valuation 26
Automated Valuation Service (AVS+) 26
Structured Security System (STS) 26
VISION 27
Consumer Services 28
Consumer Insurance Search (CIS) 28
File a Complaint or Suspected Fraud 28
InsData 29
Life Insurance Policy Locator 29
Disaster Assistance 30
A Word from Our Team 31
4 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
The NAIC
As part of our state-based system of insurance regulation in the United States, the National Association
of Insurance Commissioners (NAIC) provides expertise, data and analysis for insurance commissioners to
effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed
by the chief insurance regulators from the 50 jurisdictions, the District of Columbia and five U.S. territories

Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews,
and coordinate regulatory oversight. NAIC staff support these efforts and represent the collective views of
state insurance regulators domestically and internationally

NAIC members are the elected or appointed state government officials who, along with their departments
and staff, regulate the conduct of insurance companies and agents in their respective state or territory

The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving the
public interest and achieving the following fundamental insurance regulatory goals in a responsive, efficient
and cost-effective manner, consistent with the wishes of its members:
Protect the public interest;
Promote competitive markets;
Facilitate the fair and equitable treatment of insurance consumers;
Promote the reliability, solvency and financial solidity of insurance institutions; and
Support and improve state regulation of insurance

“History has shown the state-based system of insurance regulation
has consistently responded effectively to developments in the industry

However, the speed of innovation has accelerated exponentially in
recent years. Technology is revolutionizing the financial services
marketplace. State insurance regulators recognize the shifting
landscape and are stepping up. Insurance departments are balancing
the demand for innovation with the need for a stable, safe, competitive
and fair playing field.”
Michael F. Consedine, Chief Executive Officer
National Association of Insurance Commissioners (NAIC)
NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 5
Technology Products and Services
The NAIC develops and maintains software tools to enable state insurance regulators throughout the
country to increase productivity and streamline business processes. These tools help regulators to submit
and retrieve data, formulate data for decision making, and access information needed to do their jobs. The
NAIC supports jurisdictions in regulating the insurance field and ensuring the welfare of consumers and
society

The NAIC is continually improving its systems and tools in partnership with state insurance regulators

This focus is guided by a commitment to customer service and open communication, along with an
unyielding focus on positive results. Technology is forward-looking and is designed with the flexibility to
change as laws change

The NAIC implements security controls into all technology products. The NAIC’s security controls are based
on industry-standard frameworks to deliver the highest standards for resiliency, availability, compliance,
access control, data protection and data handling. In addition to conducting ongoing self-assessments
and penetration tests of our systems and applications, the NAIC engages the services of an external audit
firm to perform a compliance-based audit with the required security emphasis

NAIC technology is developed, enhanced and maintained as a service to state insurance departments

Regulator services are included as part of NAIC membership. In many cases, NAIC applications have an
industry or consumer interface, as well as products that may require subscription or transaction fees

6 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
Systems to Access Services
and Information
iSite+
myNAIC
iSite+
The NAIC provides a wide range of technology
Users can access individual applications relating to market
solutions for state insurance regulators, insurance
regulation, financial solvency and producer licensing
companies and consumers. Virtually all of these
through iSite+. This extensive system enables state
products are accessible via myNAIC and/or iSite+

insurance regulators and others to conduct targeted data
searches, generate reports and even access regulator-only
documents and information related to the NAIC. Producer
licensing applications and reports are fulfilled through the
National Insurance Producer Registry (NIPR), an affiliate of
the NAIC

iSite+ features enable document sharing, batch reporting
and transactional applications and can generate data
including system usage reports and state participation in
NAIC systems

iSite+ functions and reports include:
• Searches to identify specific companies, individuals or
business entities

• A wide variety of reports for any specific entity (report
categories include: Financial Data, Financial Analysis/
Examination, Market Analysis, Market Conduct Data and
Producer Licensing)

i FOR INFORMATION | TO ACCESS
isiteplus.naic.org
eapps.naic.org/lhub/products.html#/home
NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 7
• Summary reports with information for a group of entities

• Personalized Information Capture System (PICS), which
alerts subscribers when an event occurs, such as filings
received, data changes or correspondence sent

• Helpful links to NAIC News, Calendars and Bulletin Boards

myNAIC
myNAIC is a gateway for state regulator and insurance
industry users to access the numerous technology products
offered. By logging into myNAIC, users can quickly see and
access with one click the individual applications which they
are currently set up to use

Systems to Access Services and
Information Benefits
myNAIC and iSite+ provide convenient, secure access to the
NAIC’s technology products

8 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
Financial Regulation
Financial Analysis Solvency Tools (FAST)
Filing Compliance Reports
Financial Data Tools
Other Financial Tools
Financial Analysis Solvency Tools (FAST)
The NAIC offers nearly 70 specific tools that enable
Financial Analysis Solvency Tools (FAST) is a collection of analytical
insurance regulators to assess the solvency of
tools designed to provide state insurance departments an integrated
insurance companies operating within their state

approach to screening and analyzing the financial condition of
Tools apply to distinctive functions within state
insurance companies. In addition, FAST assists state insurance
departments. Examiners, analysts, supervisors,
departments in determining allocation of department resources to
actuaries and others will find applications and
those insurers in greatest need of regulatory attention, targeting
reports to meet the needs of their positions

those specific aspects of an insurer’s financial position that could put
In many cases, the state insurance departments are the insurer at risk of future insolvency

required to utilize the tools the NAIC provides. States
Financial Profile Reports provide a condensed summary of
often set standards that require exactly the types of
an insurer’s financials on either a quarterly or annual basis, also
reports or functions provided through the NAIC

displaying the current period and four prior periods. These reports
Thanks to the Personalized Information Capture can assist the analyst in identifying unusual fluctuations, trends
System (PICS), users may activate an automatic or changes in the mix of an insurer’s assets, liabilities, capital and
notification system to receive emails based surplus and operations

on their individual profiles when information
Insurance Retrieval Information System (IRIS) assists in
changes within the NAIC database. Because of
the prioritization of insurers for regulator review. The calculated
this, state insurance regulators do not need to
results for each insurer are compared to the usual range of results
monitor the NAIC system on a regular basis

for each ratio

i FOR INFORMATION
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NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 9
Scoring System consists of a series of ratios, calculated annually Financial Data Tools
and quarterly, for which an insurer scores a given number of points Financial data submitted by insurance companies and aggregated
based on certain parameters set for each ratio. These ratios focus at the NAIC is the foundation for the Financial Regulation tools

on an insurer’s financial position, results of operations, cash flow Financial data is available in its basic form through these tools

and liquidity, and leverage. Insurers with the highest scores would
generally be considered a higher risk of potential insolvency. The Company Demographics is an accumulation of data gathered
Scoring System is designed so that an analyst can screen insurers on from various forms of the annual financial statement

a total score basis or analyze each ratio result separately. Filing PDFs provides access to electronic documents stored by the
NAIC for a specific insurance company’s filing. The Filing PDFs reports
Filing Compliance Reports are in Adobe PDF format

Analyst Notes, Audit Trail, Filing-at-a-Glance and
Pick-a-Page reports provide financial information from selected
Validation Exceptions are part of the NAIC’s Filing Compliance
pages of an insurance company’s annual and quarterly statements

Reports. They provide detailed information regarding insurance
companies’ financial statement filings and indicate compliance with
timeliness, completeness and accuracy filing requirements

10 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
Financial Regulation cont

Financial Analysis Solvency Tools (FAST)
Filing Compliance Reports
Financial Data Tools
Other Financial Tools
Other Financial Tools Lead State assists in the communication and coordination between
Additional financial tools are available in iSite+ to assist analysts and state insurance regulators. It provides a list all insurance groups and
examiners and to share information among states. the companies within each group, which can be sorted in various
ways. The report also contains current contact information for the
Financial Exam Electronic Tracking System (FEETS) state’s assigned insurance company analyst and the state’s chief
assists examiners in the coordination of risk-focused financial analyst, which is maintained by state insurance department staff

condition examinations. It allows state insurance regulators to
call an examination of a multistate insurer, facilitate coordination, Loss Reserve assists in the analysis for a specific line of business
communicate the completion of an examination and share the for property/casualty insurers. Some of the reports include Data
completed version of the department’s examination report. Triangles, Age-to-Age Development Factors, Loss Ratios and Loss
Reserve Projections

Global Receivership Information Database (GRID) allows the
regulator to review the status of a receivership (e.g., conservatorship, Regulator File Sharing System (RFSS) was created as a tool
rehabilitation or liquidation). GRID information includes contacts, for state insurance regulator use in sharing confidential analysis
company demographics, post receivership data, creditor class/claim workpapers with other state insurance regulators. The tool allows
data, legal data, financial data and reporting data. holding company analysis or legal entity analysis documents to
be posted and shared with other states. Holding company analysis
Jumpstart reports assist examiners in performing financial documents are only available to states with a domestic company
condition examinations. Numerous reports can be generated in the group, whereas legal entity documents are available to all
pertaining to an insurer’s reinsurance program and investment financial regulators with iSite+ access

portfolio based on the information from the insurer’s annual
financial statement. Although the Jumpstart Reports were
developed to assist examiners in performing financial condition
examinations, many of the applications may be of interest to the
financial analyst as well

i FOR INFORMATION
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NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 11
Financial Regulation Benefits
Financial Regulation Tools enable professionals in regulatory
positions to complete their jobs with efficiency and confidence

Ultimately, this work helps to ensure consumer protection

12 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG
Market Regulation
Market Analysis Tools
Market Data Tools
Other Market Tools
Market Analysis Tools
Many of the Market Regulation tools include data
Market Analysis Prioritization Tool (MAPT) utilizes market and
submitted by individual NAIC jurisdictions for sharing with
financial data from state and national sources to generate weighted
other jurisdictions. Several individual search functions and
company scores in key market regulation and financial areas. These
reports are available, making an exceptional amount of
market regulation areas include complaints, regulatory actions,
data related to various entities easily accessible to state
premiums, market action/exam history, company demographics,
insurance regulators. Users can access information about
losses and company expenses. Companies falling outside the norm
financial stability, customer satisfaction, employees/agents
in one or more key regulation areas are quickly identifiable. With this
and more

information, state insurance regulators can narrow their focus to
The Market Regulation tools enable insurance regulators to companies with potential issues that may need further analysis

assess the market conduct of insurance companies operating
within their state. Tools apply to distinctive functions within
state departments. Examiners, analysts, supervisors and
others will find applications and reports to meet the needs
of their positions

Personalized Information Capture System (PICS) events
are available to market regulators to provide automatic
notifications based on their individual profiles when
information changes within the NAIC database. Because of
this, regulators do not need to monitor the NAIC system on
a regular basis

i FOR INFORMATION
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This focus is guided by a commitment to customer service and open communication, along with an unyielding focus on positive results. Technology is forward-looking and is designed with the …

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