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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERSTECHNOLOGY PRODUCTSAND SERVICES CATALOGPutting data and information in the right handsat the right time to strengthen state insurance regulationand, ultimately, protect consumers 2 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG Executive Office 444 North Capitol Street NW Suite 700 Washington, DC 20001 Switchboard Hours: 8:30 a.m. – 5:00 p.m. (EST) Monday – Friday Phone: (202) 471-3990 Central Office 1100 Walnut Street Suite 1500 Kansas City, MO 64106-2197 Switchboard Hours: 8:00 a.m. – 5:00 p.m. (CST) Monday – Friday Phone: (816) 842-3600 Capital Markets & Investment Analysis Office One New York Plaza Suite 4210 New York, NY 10004 Switchboard Hours: 9:00 a.m. – 5:00 p.m. (EST) Monday – Friday Phone: (212) 398-9000 naic.org© 2019 National Association of Insurance Commissioners NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 3 TABLE OF CONTENTSThe NAIC 4Technology Products and Services 5Systems to Access Services and Information 6 iSite+ 6 myNAIC 7Financial Regulation 8 Financial Analysis Solvency Tools (FAST) 8 Filing Compliance Reports 9 Financial Data Tools 9 Other Financial Tools 10Market Regulation 12 Market Analysis Tools 12 Market Data Tools 13 Other Market Tools 14Regulatory Back-Office Support 16 Form A Database 16 OPTins 16 State Based Systems (SBS) 18 System for Electronic Rate and Form Filing (SERFF) 22 Uniform Certificate of Authority Application (UCAA) 23Data Collection and Aggregation 24 Ad Hoc Data Collection – Regulatory Data Collection (RDC) 24 Financial Data Repository (FDR) – Internet Filing 24 Fraud – Online Fraud Reporting System (OFRS) 25 Market Conduct Annual Statement (MCAS) 25 State Producer Licensing Database (SPLD) 25Securities Valuation 26 Automated Valuation Service (AVS+) 26 Structured Security System (STS) 26 VISION 27Consumer Services 28 Consumer Insurance Search (CIS) 28 File a Complaint or Suspected Fraud 28 InsData 29 Life Insurance Policy Locator 29Disaster Assistance 30A Word from Our Team 31 4 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORGThe NAICAs part of our state-based system of insurance regulation in the United States, the National Associationof Insurance Commissioners (NAIC) provides expertise, data and analysis for insurance commissioners toeffectively regulate the industry and protect consumers. The U.S. standard-setting organization is governedby the chief insurance regulators from the 50 jurisdictions, the District of Columbia and five U.S. territories
Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews,and coordinate regulatory oversight. NAIC staff support these efforts and represent the collective views ofstate insurance regulators domestically and internationally
NAIC members are the elected or appointed state government officials who, along with their departmentsand staff, regulate the conduct of insurance companies and agents in their respective state or territory
The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving thepublic interest and achieving the following fundamental insurance regulatory goals in a responsive, efficientand cost-effective manner, consistent with the wishes of its members: Protect the public interest; Promote competitive markets; Facilitate the fair and equitable treatment of insurance consumers; Promote the reliability, solvency and financial solidity of insurance institutions; and Support and improve state regulation of insurance
“History has shown the state-based system of insurance regulation has consistently responded effectively to developments in the industry
However, the speed of innovation has accelerated exponentially in recent years. Technology is revolutionizing the financial services marketplace. State insurance regulators recognize the shifting landscape and are stepping up. Insurance departments are balancing the demand for innovation with the need for a stable, safe, competitive and fair playing field.”Michael F. Consedine, Chief Executive OfficerNational Association of Insurance Commissioners (NAIC) NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 5Technology Products and ServicesThe NAIC develops and maintains software tools to enable state insurance regulators throughout thecountry to increase productivity and streamline business processes. These tools help regulators to submitand retrieve data, formulate data for decision making, and access information needed to do their jobs. TheNAIC supports jurisdictions in regulating the insurance field and ensuring the welfare of consumers andsociety
The NAIC is continually improving its systems and tools in partnership with state insurance regulators
This focus is guided by a commitment to customer service and open communication, along with anunyielding focus on positive results. Technology is forward-looking and is designed with the flexibility tochange as laws change
The NAIC implements security controls into all technology products. The NAIC’s security controls are basedon industry-standard frameworks to deliver the highest standards for resiliency, availability, compliance,access control, data protection and data handling. In addition to conducting ongoing self-assessmentsand penetration tests of our systems and applications, the NAIC engages the services of an external auditfirm to perform a compliance-based audit with the required security emphasis
NAIC technology is developed, enhanced and maintained as a service to state insurance departments
Regulator services are included as part of NAIC membership. In many cases, NAIC applications have anindustry or consumer interface, as well as products that may require subscription or transaction fees
6 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG Systems to Access Services and Information iSite+ myNAIC iSite+ The NAIC provides a wide range of technology Users can access individual applications relating to market solutions for state insurance regulators, insurance regulation, financial solvency and producer licensing companies and consumers. Virtually all of these through iSite+. This extensive system enables state products are accessible via myNAIC and/or iSite+
insurance regulators and others to conduct targeted data searches, generate reports and even access regulator-only documents and information related to the NAIC. Producer licensing applications and reports are fulfilled through the National Insurance Producer Registry (NIPR), an affiliate of the NAIC
iSite+ features enable document sharing, batch reporting and transactional applications and can generate data including system usage reports and state participation in NAIC systems
iSite+ functions and reports include: • Searches to identify specific companies, individuals or business entities
• A wide variety of reports for any specific entity (report categories include: Financial Data, Financial Analysis/ Examination, Market Analysis, Market Conduct Data and Producer Licensing)
i FOR INFORMATION | TO ACCESS isiteplus.naic.org eapps.naic.org/lhub/products.html#/home NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 7• Summary reports with information for a group of entities
• Personalized Information Capture System (PICS), which alerts subscribers when an event occurs, such as filings received, data changes or correspondence sent
• Helpful links to NAIC News, Calendars and Bulletin Boards
myNAICmyNAIC is a gateway for state regulator and insuranceindustry users to access the numerous technology productsoffered. By logging into myNAIC, users can quickly see andaccess with one click the individual applications which theyare currently set up to use
Systems to Access Services andInformation BenefitsmyNAIC and iSite+ provide convenient, secure access to theNAIC’s technology products
8 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG Financial Regulation Financial Analysis Solvency Tools (FAST) Filing Compliance Reports Financial Data Tools Other Financial Tools Financial Analysis Solvency Tools (FAST) The NAIC offers nearly 70 specific tools that enable Financial Analysis Solvency Tools (FAST) is a collection of analytical insurance regulators to assess the solvency of tools designed to provide state insurance departments an integrated insurance companies operating within their state
approach to screening and analyzing the financial condition of Tools apply to distinctive functions within state insurance companies. In addition, FAST assists state insurance departments. Examiners, analysts, supervisors, departments in determining allocation of department resources to actuaries and others will find applications and those insurers in greatest need of regulatory attention, targeting reports to meet the needs of their positions
those specific aspects of an insurer’s financial position that could put In many cases, the state insurance departments are the insurer at risk of future insolvency
required to utilize the tools the NAIC provides. States Financial Profile Reports provide a condensed summary of often set standards that require exactly the types of an insurer’s financials on either a quarterly or annual basis, also reports or functions provided through the NAIC
displaying the current period and four prior periods. These reports Thanks to the Personalized Information Capture can assist the analyst in identifying unusual fluctuations, trends System (PICS), users may activate an automatic or changes in the mix of an insurer’s assets, liabilities, capital and notification system to receive emails based surplus and operations
on their individual profiles when information Insurance Retrieval Information System (IRIS) assists in changes within the NAIC database. Because of the prioritization of insurers for regulator review. The calculated this, state insurance regulators do not need to results for each insurer are compared to the usual range of results monitor the NAIC system on a regular basis
for each ratio
i FOR INFORMATION isiteplus.naic.org NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 9Scoring System consists of a series of ratios, calculated annually Financial Data Toolsand quarterly, for which an insurer scores a given number of points Financial data submitted by insurance companies and aggregatedbased on certain parameters set for each ratio. These ratios focus at the NAIC is the foundation for the Financial Regulation tools
on an insurer’s financial position, results of operations, cash flow Financial data is available in its basic form through these tools
and liquidity, and leverage. Insurers with the highest scores wouldgenerally be considered a higher risk of potential insolvency. The Company Demographics is an accumulation of data gatheredScoring System is designed so that an analyst can screen insurers on from various forms of the annual financial statement
a total score basis or analyze each ratio result separately. Filing PDFs provides access to electronic documents stored by the NAIC for a specific insurance company’s filing. The Filing PDFs reportsFiling Compliance Reports are in Adobe PDF format
Analyst Notes, Audit Trail, Filing-at-a-Glance and Pick-a-Page reports provide financial information from selectedValidation Exceptions are part of the NAIC’s Filing Compliance pages of an insurance company’s annual and quarterly statements
Reports. They provide detailed information regarding insurancecompanies’ financial statement filings and indicate compliance withtimeliness, completeness and accuracy filing requirements
10 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG Financial Regulation cont
Financial Analysis Solvency Tools (FAST) Filing Compliance Reports Financial Data Tools Other Financial Tools Other Financial Tools Lead State assists in the communication and coordination between Additional financial tools are available in iSite+ to assist analysts and state insurance regulators. It provides a list all insurance groups and examiners and to share information among states. the companies within each group, which can be sorted in various ways. The report also contains current contact information for the Financial Exam Electronic Tracking System (FEETS) state’s assigned insurance company analyst and the state’s chief assists examiners in the coordination of risk-focused financial analyst, which is maintained by state insurance department staff
condition examinations. It allows state insurance regulators to call an examination of a multistate insurer, facilitate coordination, Loss Reserve assists in the analysis for a specific line of business communicate the completion of an examination and share the for property/casualty insurers. Some of the reports include Data completed version of the department’s examination report. Triangles, Age-to-Age Development Factors, Loss Ratios and Loss Reserve Projections
Global Receivership Information Database (GRID) allows the regulator to review the status of a receivership (e.g., conservatorship, Regulator File Sharing System (RFSS) was created as a tool rehabilitation or liquidation). GRID information includes contacts, for state insurance regulator use in sharing confidential analysis company demographics, post receivership data, creditor class/claim workpapers with other state insurance regulators. The tool allows data, legal data, financial data and reporting data. holding company analysis or legal entity analysis documents to be posted and shared with other states. Holding company analysis Jumpstart reports assist examiners in performing financial documents are only available to states with a domestic company condition examinations. Numerous reports can be generated in the group, whereas legal entity documents are available to all pertaining to an insurer’s reinsurance program and investment financial regulators with iSite+ access
portfolio based on the information from the insurer’s annual financial statement. Although the Jumpstart Reports were developed to assist examiners in performing financial condition examinations, many of the applications may be of interest to the financial analyst as well
i FOR INFORMATION isiteplus.naic.org NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG | 11 Financial Regulation BenefitsFinancial Regulation Tools enable professionals in regulatorypositions to complete their jobs with efficiency and confidence
Ultimately, this work helps to ensure consumer protection
12 | NAIC TECHNOLOGY PRODUCTS AND SERVICES CATALOG NAIC.ORG Market Regulation Market Analysis Tools Market Data Tools Other Market Tools Market Analysis Tools Many of the Market Regulation tools include data Market Analysis Prioritization Tool (MAPT) utilizes market and submitted by individual NAIC jurisdictions for sharing with financial data from state and national sources to generate weighted other jurisdictions. Several individual search functions and company scores in key market regulation and financial areas. These reports are available, making an exceptional amount of market regulation areas include complaints, regulatory actions, data related to various entities easily accessible to state premiums, market action/exam history, company demographics, insurance regulators. Users can access information about losses and company expenses. Companies falling outside the norm financial stability, customer satisfaction, employees/agents in one or more key regulation areas are quickly identifiable. With this and more
information, state insurance regulators can narrow their focus to The Market Regulation tools enable insurance regulators to companies with potential issues that may need further analysis
assess the market conduct of insurance companies operating within their state. Tools apply to distinctive functions within state departments. Examiners, analysts, supervisors and others will find applications and reports to meet the needs of their positions
Personalized Information Capture System (PICS) events are available to market regulators to provide automatic notifications based on their individual profiles when information changes within the NAIC database. Because of this, regulators do not need to monitor the NAIC system on a regular basis
i FOR INFORMATION isiteplus.naic.org
This focus is guided by a commitment to customer service and open communication, along with an unyielding focus on positive results. Technology is forward-looking and is designed with the …
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