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Summary
Microsoft TeamsUse Case Catalog WHAT IS A USE CASE? into working with Teams and see employees project themselves Use cases are needed to help how they can achieve betterA Microsoft Teams use case is a set of resultssteps describing how people will work to achieve their goals using Teams Use cases further develop business scenarios through a combination of action plans WHY? Use cases help employees project themselves into working with Teams and see how they can achieve better results HOW? STEP 1 STEP 2 STEP 3 Establish the project Identify areas that you Сome up with a series ofvision that will serve as would like to improve actions for each of thea guide to understand and where you wish to scenarios that will help how Teams can be deploy Teams – these are you achieve the set goalsused in your company your scenarios and KPIs Use Case Catalog1. Marketing Campaign2. Project Management3. Crisis Management4. Product Launch5. New Store Opening6. Hiring Process7. Onboarding8. Account Management9. Audit Management10. Social Media Management11. Construction Site Management12. Mergers and Acquisitions13. Procurement Process14. Partnership Process15. Deal Collaboration Marketing Campaign “As a Marketer, I would like to drive our marketing campaign and collaborate efficiently with my team” Create a marketing campaign team with Review the work and channels, tabs and files follow up• Lowering the time to market• Team alignment and accountability• Overwhelming data Step 1 Step 3• Alignment with external stakeholders Step 2 Step 4• Create a collaborative space• Distribute the tasks• Organize work and track progress• Hold team with meetings with external stakeholders Create and assign tasks with Set up regular meetings with deadlines and track progress all the stakeholders involved • Faster and more efficient collaboration Success Quantitative: Number of website visitors/leads - meeting deadlines Benefits • Better inclusion of stakeholders Qualitative: Distribution of the workload - clarity of tasks - • Better distribution of tasks and follow-up indicators engagement Project Management “As a Project Manager, I need to ensure successful project execution within budget and deadlines with numerous stakeholders ” Create a team per project Share files and collaborate with channels, tabs and files on deliverables• Miscommunication within a team and with external stakeholders• Meeting deadlines• Collaboration friction Step 1 Step 3• Inadequate planning Step 2 Step 4• Communicate with all the stakeholders in one team• Create project's structure with tasks and deliverables• Assign tasks and track progress Create and assign tasks with Set up video meetings, share deliverables and deadlines feedback and updates • More structured project management Quantitative: Time spent on project execution – number of delays – Benefits Success commitment to the original budget • Faster, more efficient and higher quality project execution • Better communication with all stakeholders indicators Qualitative: Distribution of tasks– customer and team’s satisfaction Crisis Management “As a Crisis Manager, I need to ensure effective communication around crises across the organization and their prompt resolution ” Create a team for each new crisis Create and assign training tasks, with channels, tabs and files attach files and set deadlines• Lack of communication and coordination• Lack of standardized procedures• Ineffective information sharing Step 1 Step 3• Inadequate training Step 2 Step 4• Use Teams for communication and collaboration• Build crisis management guidelines• Create a training plan and Make announcements through Build crisis management distribute tasks Teams, Yammer and Stream guidelines in SharePoint Site • More structured and organized crisis management process Quantitative: Time spent on crisis resolution – crisis costsBenefits • More efficient communication and collaboration Success Qualitative: Distribution of tasks – level of team preparedness for a • Faster crisis resolution indicators crisis Product Launch “As a Product Manager, I need to collaborate with multiple departments to ensure successful product launch, revenue and customer satisfaction” Create and distribute tasks, Create a team for each collaborate on files, share new product launch feedback• Marketing, Sales, CS alignment• Product launch strategy planning• Feedback and product update Step 3 alignment Step 1• Long marketing process Step 2 Step 4• Use Teams for communication and collaboration• Build and share product launch guidelines• Set up and distribute tasks among all parties involved Build product launch guidelines Communicate through in SharePoint Site Teams, Yammer and Stream • Better alignment of the departments Quantitative: Time spent to market– time spent to launch theBenefits Success product • More efficient feedback sharing • Faster product launch indicators Qualitative: Distribution of tasks– customers’ feedback New Store Opening “As a New Store Opening Coordinator, I need to coordinate with multiple stakeholders to ensure timely and efficient implementation of the project” Create and assign tasks, track Create a team for each progress and collaborate on new store opening deliverables• Opening delays• Multiple stakeholders management• Employee management• Sticking to the budget Step 1 Step 3• Choosing distribution channels Step 2 Step 4• Use Teams for communication and collaboration• Build and share guidelines for the new store launch• Create, distribute and assign tasks Formulate new store opening Post updates, and set up guidelines in SharePoint Site meetings to share feedback Quantitative: Time spent on project execution – commitment toBenefits • More organized store opening process Success budget • Project implementation within deadlines indicators Qualitative: Distribution of tasks– client’s feedback Hiring Process “As an HR Manager, I need to organize the recruitment process and collaborate with all the interviewers” Create a new team for Distribute hiring tasks according each hiring process to availability/location• Structuring headhunting process• Geographical and time constraints• Slow hiring process Step 3• Coordinating hiring activities Step 1 Step 2 Step 4• Share applicants’ information in one collaborative space• Create and distribute tasks for the hiring team• Conduct online interviews Share and sort Set up interviews with candidates’ data suitable candidates • Faster hiring process Quantitative: Time spent on filling the position – candidate hiringBenefits • More efficient collaboration of the hiring team Success experience rate • Better candidate experience indicators Qualitative: Distribution of the workload Onboarding “As a Manager, I need to support my new hires and ensure their effective onboarding and integration” Track progress and give Create an onboarding feedback team for each new hire• Lack of structure in the onboarding process• Miscommunication• Lack of tools to track progress Step 1 Step 3• Slow integration Step 2 Step 4• Use Teams for communication and collaboration• Create an onboarding structure with tasks and deliverables• Track progress and communicate on results Create onboarding tasks and Set up daily video attach learning materials meetings to follow-up • Faster and more efficient onboarding Quantitative: Time spent to onboard – number of completed tasksBenefits Success Qualitative: new hire’s feedback – engagement – clarity of • Better integration • Easier tracking of progress indicators expectations
Use cases help employees project themselves into working with Teams and see how they can achieve better results. Establish the project visionthat will serve as a guide to understand …
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Frequently Asked Questions
What are the microsoft teams use cases for business?
Here are the Microsoft Teams use cases for this scenario: Create separate channels for each segment, like industry insights, research, announcements, corporate news, etc. Collaborate and communicate through instant chats and channel conversations. Arrange department-wide meetings, consulting sessions and live events.
What are the 10 use cases of case catalog?
Use Case Catalog 1. Marketing Campaign 2. Project Management 3. Crisis Management 4. Product Launch 5. New Store Opening 6. Hiring Process 7. Onboarding 8. Account Management 9. Audit Management 10.
What are some use cases for crisis management scenario in microsoft teams?
Here are some use cases for Crisis Management scenario in Microsoft Teams: Create a team dedicated to the crisis and invite all corresponding members. That can be engineering, logistics, procurement, and technical managers, and their team members. Create different channels for each team based on their role in solving the issue.
What devices are compatible with microsoft teams?
Microsoft Teams enabled devices. Surface Hub 2S. Take teamwork anywhere with Surface Hub 2S, the all-in-one digital whiteboard and meetings platform. MVC400. UC C160 Series. Tap with MeetUp. ThinkSmart Hub 500.