Managing Multiple Dts Profiles Purple Heart
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Summary
INFORMATION PAPERManaging Multiple DTS ProfilesIntroduction Anyone requiring access to the Defense Travel System (DTS) must have an active personal profile assigned to an organization. In most cases, based upon the individual’s designated role, a single profile is adequate to accomplish all tasks using a combination of permissions and access levels. For the DTS role descriptions, see the DTA Manual, Chapter 3
There are few situations that one profile cannot support multiple roles requiring an additional profile. Examples of individuals needing different profiles include: Travelers employed as both a DoD civilian and a member of the Reserve/Guard
Senior DTS administrators who need to access multiple DTS organizations under different roles
Note: The maximum number of user/traveler profiles a person may obtain is two and the profiles must reside in different DTS organizations to ensure audit compliance
For more information about profiles, see the DTA Manual, Chapter 7
*In this information paper, unless stated otherwise, “you” are a traveler; however, the actions described also apply to anyone who creates documents for you, such as a Non-DTS Entry Agent or travel clerk
Activate a For DTS profiles, the SSN is the unique identifier and the system won’t allow duplication
Different Therefore, to establish the secondary profile the SSN field includes a letter depending upon yourProfile role. The secondary user/traveler profile requires all the same information as the primary activate profile, but you will have a different assigned organization, routing list, and the tile/rank field may differ. If you require a user only profile, then your DTA will create the profile for you
To navigate back and forth between profiles, you will use the Reset Profile feature following the steps below: 1. To activate a different DTS profile, log onto DTS using your currently active profile. On the DTS Dashboard, select your name then Reset Profile (Figure 1). A pop-up screen opens asking if you’re sure that you want to reset your profile
This document is maintained at travel.dod.mil 1 March 2022Saved or printed copies may be obsolete INFORMATION PAPER: Managing Multiple ProfilesActivate aDifferentProfile(continued) Figure 1: DTS Dashboard Current Session Reset Profile Option 2. Select Reset Profile to proceed. DTS completely logs you out. The next time you log onto DTS, after you accept the Privacy and Ethics Policy, the Activate Account screen (Figure 2) opens
Figure 2: Activate Account Screen 3. Enter the Social Security Number (SSN) – twice – that is associated with the profile you want to use. Note: Enter only numbers, no dashes or spaces
For Reserve Component member’s user/traveler profile enter your SSN with a specific letter suffix R. Note: Contact your DTA if you have questions
For senior DTS administrators, user only profile enter your SSN with a 1-letter suffix
Note: Contact your DTA for local guidance
Defense Travel Management Office 2 March 2022 INFORMATION PAPER: Managing Multiple ProfilesActivate a 4. If you are logging in under a Reserve Component member profile, select theDifferent Reserve/National Guard box; otherwise, leave the box unchecked
Profile 5. Select Activate Account. DTS logs you in with the chosen profile
(continued) You will follow the same Reset Profile process each time you need to switch between your two profiles
Maintaining If you maintain multiple user/traveler profiles (e.g., primary and RC member), there a few keyMultiple things to keep in mind
Profiles The two profiles are separate identities in DTS. You need to update both profiles individually to make changes such as update GTCC data and any data, which applies to both (e.g., address, phone number, or EFT). The Updating Information in a DTS Profile information paper provides more on this topic
If you obtain a new CAC, contact the DTA to reset the Reset User ID button in the profile. DTS will validate your credentials then allow you system access. If you use one CAC with dual profiles, ensure a reset occurs for both profiles
If you receive an error at log in, contact your DTA to verify the profile is not detached. If detached, the DTA should receive the profile into the proper DTS organization, and then update the profile by choosing Reset User ID
Resources For more about profile types and using multiple profiles within compliance, see the information paper, DTS Profile Changes to Increase Audit Compliance For more information on switching profiles, see DTS Guide 1: Getting Started For more on updating profiles, see the DTA Manual, Chapter 7: PeopleDefense Travel Management Office 3 March 2022
If you require a user only profile, then your DTA will create the profile for you. To navigate back and forth between profiles, you will use the Reset Profile feature following the …
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Frequently Asked Questions
What is a dts dual profile?
A user located at a Service/Agency DTS office, that need access to multiple DTS organizations When an individual logs into DTS the same profile is accessed that was used the last time they logged in. For individuals with dual profiles the DTS Welcome Screen displays a Reset Profile but- ton.
What happens when an individual logs into dts?
When an individual logs into DTS the same profile is accessed that was used the last time they logged in. For individuals with dual profiles the DTS Welcome Screen displays a Reset Profile
What is a dual profile user?
A user employed as both a DoD civilian and a member of the Reserve/Guard A user located at a Service/Agency DTS office, that need access to multiple DTS organizations When an individual logs into DTS the same profile is accessed that was used the last time they logged in. For individuals with dual profiles the DTS Welcome Screen displays a
How to login under an alternate profile in dts?
Enter the SSN of the alternate profile and select Submit The user is now logged in under the alternate profile. DEFENSETRAVEL MANAGEMENTOFFICE Information Paper: Dual Profile in DTS