File Name: Quest Fitting Room Training Presentation - Final.pdf
File Size: 2.88 MB
File Type: Application/pdf
Last Modified: 5 years
Last checked: 13 days ago!
This Document Has Been Certified by a Professional
We recommend downloading this file onto your computer
JCPenney 1 Welcome• Name• Store Assignment• Favorite Movie(s)• Bucket List Item 2 The Mobile Clock• The Mobile Clock is your hub for everything you need from Quest• The Mobile Clock is used to make punches, submit expenses, receive news, submit safety reports, complete safety surveys, and more
• Access the Mobile Clock by going to hgaquest.com/mobile• Your login info is your employee ID and the last 4 digits of your SSN 3 Using the Time Clock• Before making any punches, make sure your GPS is turned on• All punches of any kind must be tracked• Access the time clock from the main menu and follow the prompts to select your project, state, and store 4 Using the Time Clock (2)• Upon entering the punch screen, you will be prompted to allow location tracking. Click “Allow”• Make sure the map is visible for every punch you make, and that you are in the correct location on the map 5 Using the Time Clock (3)• Follow these steps for all punches you make every day• Any shift greater than five (5) hours must include an unpaid, 30 minute meal break• This meal break must be clocked using the Break Out and Break In punch options and must be tracked like all other punches 6 Electronic Device Policies• If you are provided with company-owned equipment, you are responsible for the upkeep of that device• Company devices are intended for business use only, and excessive personal use will not be tolerated• All communications are subject to the company’s anti-harassment, anti- discrimination, and non-solicitation policies 7 Pay Day/Overtime• All full-time field employees are paid bi- weekly on Thursdays• You can be paid by a live check mailed to you, or by opting in to the Direct Deposit program• Overtime must be directed or approved in advance by your Quest supervisor/manager• Overtime is paid for actual hours worked over 40 in one week, except as otherwise provided for by local rule or regulation 8 Non-Discrimination and Sexual Harassment• Actions, words, jokes, or comments based on an individual’s sex, race, color, national origin, age, religion, disability, sexual orientation, or any other legally protected characteristic will not be tolerated• Sexual harassment is defined as unwanted sexual advances; or visual, verbal, or physical conduct of a sexual nature, including gender-based harassment of a person of the same sex as the harasser 9 Code of Conduct• All employees are expected to follow rules of conduct that will protect the interests and safety of all employees and the organization• Infractions may result in disciplinary action, up to and including termination• The full list is located in the Employee Handbook and should be read thoroughly• While on premises, no employee may use, possess, distribute, sell, or be under the influence of alcohol or illegal drugs 10 Dress Code• During business hours, or when representing the company, employees are expected to dress and groom themselves keeping the following guidelines in mind: – JCPenney Retail associates must dress in a professional manner
– All employees are issued JC Penney vendor shirts which must be worn at all times – Black pants are preferred – Clothing cannot contain other visible logos – Appropriate shoes must be worn: open-toed shoes or sandals are not permitted – The use of headphones, ear buds, or any personal entertainment device is prohibited – No sneakers, work boots, jeans or sweatpants 11 Theft of Time and Money• Theft of company property includes any items owned by the company, it’s customers, or other agencies the company has entered into contract with• Theft of company time is defined as employees not working their scheduled shifts while giving the impression that they are• Either can lead to direct termination 12
– JCPenney Retail associates must dress in a professional manner. – All employees are issued JC Penney vendor shirts which must be worn at all times – Black pants are preferred – …
Our professional photographers offer individualized attention that will capture your style and help you capture the important moments in your life. With over 400 locations nationwide, JCPenney Portraits has a wide selection of studios near your home or office. Appointments are easy to schedule online or over the phone.
Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more! chat. Enable Accessibility. Stores My Account. Sign In. Cart ... Contact Us Email email@example.com. Call 1-800-322-1189
JCPenney has a generous return policy, but some items cannot be returned to JCPenney. These items include gift cards, personalized items, body jewelry, ear-piercing kits, personalized items, monogrammed items, face masks, perishable foods, and services. What's the JCPenney customer service phone number?
Returns with a receipt will be issued the same way the item was purchased, such as if payment were cash, credit card, JCPenney Gift Card, JCPenney Credit Card, etc., the refund would be issued to the customer using the same method of payment.