Company Profile Europages

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Summary

COMPANY PROFILE
April 2015
About Us
Company Overview
 GoodLand is allocated in Ho Chi Minh City, Vietnam
 Our company was established early 2002 and experienced ~12 years in IT outsourcing
 We offer the key services of IT Staffing and Data Processing
 We are expert in the technologies
- Development of software, web, mobile, multimedia
- Data entry, updating, conversion, indexing, extraction…
 We own up to 200 qualified IT employees
 We served ~75 clients from USA, Europe (Norway, Finland, Denmark, Germany, France, Switzerland, Spain…),
Australia and Vietnam
 We performed successfully
- Upper 300 projects of development of software, web, mobile, multimedia
- Upper 250 projects of data processing
We do the businesses of IT outsourcing & business process outsourcing (BPO) by offering offshore IT outsourcing & BPO
services. We are one of best IT outsourcing & BPO companies in Vietnam offering specially IT services and act as a virual
& offshore IT back office. As a reliable partner, we are always trying our best to serve clients in a professional and
effective manner
Our Statements
Vision
To be regarded as clients’ most reliable back office in Vietnam doing IT works outsourced
Mission
Bring clients to earn more by offering the effective and professional services of a reliable IT outsourcing back office
Core Values
 Customer-focus  Innovation  Efficiency  Integrity  Team-work  Relationships
Our Services
Services We Offer
IT Staffing Data Processing
We provide IT staffs dedicated working offshore for We do for clients outsourced projects of data entry,
clients. We provide right people with right skills and updating, conversion, indexing, extraction… We are
experiences. The clients can get rapidly virtual able to do even large and complex projects for a wide
extended teams of needed positions meeting their range of data processing jobs. Our data processing
work plans. Our IT staffing solutions help the clients solutions help the clients to accelerate business
to save significantly labor cost, find talents while not performance, focus on key activities, reduce
spending much human administration efforts operating costs and raise competition capacity
Benefits From Our Services
 Help clients to save more money
 Help clients to reduce efforts
 Help clients to be sure about time and quality
 Help clients to receive flexibility in pricing and payment
Our offshore IT staffing and data processing & data entry outsourcing services still help clients to be served devotedly
in long term

If you are looking for one of best IT staffing and data processing & data entry outsourcing companies, we are
your right choice

Our Team
Number of  IT Staffing: up to 20 employees
employees  Data Processing: up to 180 employees
Staffing  Standard staffing procedures
capability  Rapid ramming-up capability
Education  IT Staffing: 100% of employees are college/university graduates
level  Data Processing: 100% of employees are college/university graduates & undergraduates
English level  Almost employees have written-English skill enough to work
 Key employees have spoken-English skill enough to communicate with clients
Our Infrastructures
Office  Private workspaces for 200 stations with extension capability
 Standard office environment (air conditioning, power supply, fire protection…),
and standard facilities for production, meeting & training
Computing &  Hundreds of workstation computers with high-speed processors
Storage  Powerful server computers for processing, storing and management
 2-perimeter LANs with full proxy and firewall control
 Large FTP storages at 500 GB bandwidth with support SFTP
 Hundreds of external storage devices (HDDs, tapes…)
Communication  Telephone lines (PABX)
 High speed Internet lines
 Skype, Yahoo
 VoIP
 Email system
Security  24x7 Security guards, Fingerprint lock, Supervise camera
 Storage and server controlling stipulation, Data and internet accessing authorization
 Local data cleaning, Confidence commitment…
Client Testimonials
“Goodland has been a vital asset to our company, and has provided nothing but experienced resources to help us
with our projects. Goodland has far exceeded any other vendors we have worked with. They truly put an effort to
building a lasting relationship with their clients. You can’t go wrong teaming up with Goodland”
Mr. Vu Do - Project Manager, Syndicate Labs Inc., USA
“Based on my experience working on projects with Goodland, I highly recommend their services. I can say without
hesitation that I have been extremely pleased with their services. Their work is completed on time, accurately and
on budget. Goodland is a trusted partner for meeting our IT requirements and we look forward to expanding our
relationship with them in the future”
Mr. Kevin Coleman – CEO, Fusioned Business Services Inc., USA
“We have worked with Goodland for several years and we have received absolute superb IT services. Furthermore,
Goodland is a very trustable and reliable company that delivers every assignment in superb manner and professionalism

I would recommend Goodland's service to companies who need professional IT services”
Mr. Minh Tang – Creative Director, Pixinity Inc., USA
IT Staffing
Service Descriptions
IT staffing can be understood as staff augmentation in IT. We offer offshore IT staffing outsourcing services, specially
for software development, web development, mobile development, multimedia development… You surely have
talented software developers, web developers, mobile developers, multimedia developers… with
minimum spending

Our Solutions
 We provide IT staffs dedicated working offshore for clients

 The dedicated staffs work in our office using our standard working facilities & environment, and be under the clients’
directly management

 A staff of the dedicated team is assigned as an internal team leader for managing locally the staffs

 Based on deep comprehensions of the clients, our IT staffing solutions are tailored meeting best their requirements

 The staffs work & communicate with the clients and be managed locally upon professional processes

Positions We Offer
System Modeling Testing
 System Analyst  Software Tester
 System Designer  Mobile Tester
 Database Designer…  Web Tester
 Flash Tester
 Test Script Writer
Coding  Data Tester…
 Java Developer (Java Web, Java Application) Administration and Supporting
 .NET Developer (.NET Web, .NET Application)  Web Administrator
 iOS Developer  Database Administrator
 Android Developer  System Administrator
 Windows Phone Developer  Technical Supporter
 LAMP Developer  Help Desk Supporter…
 CMS Developer (Wordpress/Joomla/ Drupal…)
Online Marketing
 e-Commerce Open Sources Developer
(Magento/X-Cart/ZenCart…)  Online Marketer
 Silverlight Developer Data Processing
 SharePoint Developer  Data Entry Operator
 Flex Developer  Data Update Operator
 Flash Developer  Image Processing Operator
 Actionscript Developer…  Data Extraction Operator…
Managing
Graphics/GUI/Web Designing  Project Manager
 Graphics Designer  Team Leader
 Software GUI Designer  Technical Leader…
 Mobile GUI Designer Others
 Web Designer…  Other IT positions upon request…
Engagement Models
 Offshore Seasonal Staffing (for short-term hiring needs: lower 6 months):
o Charging on hourly basis and invoicing monthly

o Hourly rates are negotiated and monthly actual hours are recorded

o Monthly price is based on the monthly actual hours and the hourly rates

 Offshore Permanent Staffing (for long-term hiring needs: at least 6 months):
o Charging on monthly basis and invoicing monthly

o Monthly rates are negotiated

o Monthly price is based on the heads of staff and the monthly rates

The rates depend on required positions, expertise levels, working hours and hiring terms

Service Experiences
Summary of Experiences
Years experienced in ~7 years, since 2007
doing IT staffing (~ 12 years experienced in development of software, web, mobile, multimedia)
Contracts for IT staffing Upper 10 contracts for IT staffing, with upper 120 projects
experienced (upper 300 projects for development of software, web, mobile, multimedia)
Typical Contract 1
Contract end-client: Online Services, USA
Contract hired staffs:
(Seasonal) 3 Web Designers, 1 Help Desk Supporter
(Permanent) 1 LAMP Developers, 2 .NET Developers, 2 Web Designers
Contract term: from 2007 to now
Typical Contract 2
Contract end-client: Software Development, USA
Contract hired staffs:
(Permanent) 2 Java Developers, 1 .NET Developer, 1 Software Tester
Contract term: from 2010 to now
Positions in IT staffing Java Developer, .NET Developer, iOS Developer, Android Developer, LAMP Developer, CMS
experienced Developer, e-Commerce Open Sources Developer, GUI Designer, Web Designer, Software
Tester, Web Tester, System Administrator, Technical Supporter, Help Desk Supporter,
Team Leader…
(Jobs in development of software, web, mobile, multimedia experienced: (1) all jobs of
application development, (2) Jobs of system administration and supporting, (3) jobs of project
management…)
Categories of our end- Online Services, Software Development, Mobile and Web Development, Web Consulting,
client for IT staffing Graphics and Web Design, Data Services…
(Categories of our end-client for development of software, web, mobile, multimedia:
International Organization, Government Agency, Bank, Software Development, Software
Consulting, Web Consulting, Magazine Office, Law Office, Marketing Research, Online
Services, Entertainment, Manufacturing and Trading, Trading and Service…)
Contract Case Studies
 Case Study of Staffing A Team for Development of Business Software Products
 Case Study of Staffing A Team for Development of Online Service Websites
 Case Study of Staffing A Team for Development of Mobile Applications and Websites
Service Process
Proposal Get and analyze hiring requirements, make a proposal with cost and time estimates
Introduction Do standard procedures to find and select candidates for introduction to client;
The client does directly interview & test for the candidates and make selection;
Finalize the proposal with exact cost & time and get it approved
Staffing Do standard procedures to recruit and train for the selected staffs;
Arrange working facilities and environment for them;
Set up professional processes for working & communication with the client and locally management
Working Daily work and communicate with the client, manage locally the staffs;
Monitor and maintain constantly performance of the staffs;
Review staffs’ performance periodically and make replacements if required
Finalization Confirm on contract completion or discuss to renew
Service Technologies
Methodology & Modeling RUP, UML, Agile, Scrum…
RDBMS Oracle, MS SQL-Server, MySQL, PostgresSQL…
Java Java, J2EE, J2ME, String, Struts, Hibernate, JSP, JSF…
.NET C#, VB.NET, ASP.NET, MVC Frameworks, .NET Frameworks, WCF, WPF, WF,
Window Forms, Nhibernate, LINQ, Silverlight, Sharepoint…
Mobile iOS, Android, Windows Phone …
PHP LAMP, Wordpress, Joomla, Drupal, Magento, X-Card, ZenCart, Zend, CodeIgnitor…
Front-End HTML, CSS, Javascript, Ajax, Jquery…
Rich Media Flash, Actionscript, Flex…
Designing Adobe Photoshop, Adobe Illustrator, Corel Draw, Macromedia Flash, Macromedia
Dreamweaver…
Testing Test Scripting, API Test, Selenium, JUnit, Jmeter, WinRunner, LoadRunner…
Networking & System LAN/WAN, Bridges and Switches, Routers, VPN, Wireless Technology,
Firewall, Virtualization Technology, NAS, RAID…
Project Development Star Team, JIRA…
Our technical competences are based on solid experiences in developing a variety of application classes:
software application development, web application development, website development, mobile application
development, multimedia application development…
Why Us for IT Staffing
 Solid experiences of ~7 years in IT staffing and ~12 years in development of software, web, mobile, multimedia
 Flexible engagement models with extremely competitive pricing help clients to save significantly costs and
reduce efforts for employment of onsite staffs
 Effective solutions with a diversified pool of positions in IT meet clients’ requirements
 Providing rapidly right people with right skills and experiences, using standard staffing procedures
 A transparent approach where clients interview and personally select staffs
 Standard working facilities and environment for staffs
 Professional processes for working & communication with clients and locally management
 Maintaining stable performance for staffs and ensuring top management commitment
 Flexible working hours models meet clients’ requirements
Data Processing Service
Service Descriptions
We offer offshore data processing & data entry outsourcing and BPO services for various business fields. You can
have your projects get done well with minimum spending

Our Solutions
 We do for clients outsourced projects of data entry, updating, conversion, indexing, extraction…
 Based on deep comprehensions of the clients, our data processing solutions are tailored meeting best their
requirements

 The projects are done in an effective manner with qualified employees, adequate infrastructures and
professional processes

Jobs of Data Processing We Offer
Data Entry and Data Capture Data Conversion
 Data entry for form / image / document / database  Data conversion for file / image
 Data copying and pasting  Data conversion between file and database
 Capturing data from website  Data migration for database
 Hardcopy scanning…  Data tabulation…
Data Indexing
OCR, ICR and OMR  Data indexing for document / image…
 Recognizing content of printed text / handwriting Data Output and Data Presentation
text / markers  Outputting data to CSV / PDF / epub / XML format
 Recognizing content mixed by printed text,
 Presenting data in required format…
handwriting text and markers…
Data Extraction and Data Mining
 Extracting data from file / database / website…
Data Update and Data Enhancement
 Mining data upon request
 Updating data for file / database / website
 Data cleaning Data Access
 Data enrichment  Providing software tools for accessing data…
 Data sorting eBook Production
 Data validation
 eBook formatting
 Document proof reading
 eBook creation
 Image processing…
 eBook conversion…
We are able to process on a variety of input types: image, form, card, claim, survey, questionnaire, order, invoice, check,
contact information, book, magazine, newspaper, document, article, catalog, mailing list, report…
Our online and offline data entry services are offered with effective solutions including huge looking-up databases

And we can provide software tools allowing the clients themselves do file conversion (convert text file to csv, convert csv
to xml, convert html to pdf, convert html to epub...), access data..

Engagement Models
 Unit basis (form / image…):
o Charging on unit basis and invoicing upon milestones

o Unit price is negotiated and actual unit volume is recorded
o Price is based on the actual unit volume and the unit price

 Hourly basis:
o Charging on hourly basis and invoicing upon milestones

o Hourly rate is negotiated and actual hours are recorded

o Price is based on the actual hours and the hourly rate

 Fixed price basis:
o Charging on fixed price basis and invoicing upon milestones

o Price is a fixed amount based on an estimated unit volume and project complexity

For data processing & data entry BPO, besides the above engagements, there are more others: Offshore
Development Center (ODC); Build Operate Transfer (BOT); Joint Venture
Regarding to ODC, we are also one of ODC companies offering ODC services

Service Experiences
Summary of Experiences
Years experienced in doing ~5 years, since 2009
data processing
Projects for data processing Upper 250 projects for data processing
experienced
Typical Project 1
Project end-client: Insurance Organization of Government
Project tasks: OCR, Image Processing, Image Indexing…
Project data volume: ~120,000,000 images (to be processed)
Project duration: 6 months (7 days per week x 12 hours per day)
Project manpower: 140 employees
Typical Project 2
Project end-client: National Library of Government
Project tasks: OCR, Image Processing, Image Indexing…
Project data volume: ~15,000,000 images (to be processed)
Project duration: 10 years (6 days per week x 8 hours per day)
Project manpower: 20 employees
Jobs of data processing Data Entry and Data Capture, OCR, ICR and OMR, Data Update and Data
experienced Enhancement, Data Conversion, Data Indexing, Data Output and Data
Presentation, Data Extraction and Data Mining, Data Access, eBook Production
Categories of our end-client National Library of Government, Insurance Organization of Government, National
for data processing Public Broadcaster of Government, Centre for Applied Nursing Research of
Government, Ambulance Service of Government, Flight Center, Magazine Office,
Law Office, Marketing Research, University, Education Union, Hospital, Medicare
Center, Pharmacy, Supermarket, Food Store, Restaurant, Fashion Shop, Tourist
Agency, Hotel, Architecture Design, Construction Consulting …
Project Case Studies
 Case Study of Processing and Indexing Images (project with large input volume)
 Case Study of Processing and Indexing Images (project in long term)
 Case Study of Data Entry for Cards (project with highest accuracy)
 Case Study of Data Entry for Surveys (project with numerous amount of data fields)
Please contact us at [email protected] for getting the above case studies

Service Process
Proposal Get and analyze project requirements, make a proposal with cost and time estimations
Initialization Design solutions and prepare software tools; Make production samples;
Finalize the proposal with exact cost & time and get it approved; Make plans to do the project
Production Perform the tasks of production procedure; Do quality assurance during performing the tasks
Quality control Run software tools for automatically quality control; Do manually quality control
Delivery Deliver on schedule via FTP uploading and transportation for external storage devices;
Do randomly check before delivery
Fixing Process on issues / requests for changing
Finalization Confirm on project completion; Archive project materials
Service Technologies
Standard software tools Using a lot of the standard software tools for data processing: ABBYY Hot Folder,
for data processing ABBY FineReader, nextStarAuditor, Ifanview, Xnview, ACDSee, Adobe Acrobat, Adobe
Photoshop, Oxygen XML, MS Excel, MS Word…
Effective in-house tools Using hundreds of the effective in-house tools for data processing (developed by our
for data processing own software tool development team), supporting: data entry with huge looking-up
databases, image conversion, data update, image cropping and rotating, data moving,
data merging, data consolidation, data indexing and renaming, data output, data
extraction, data access, result checking, task assignment, performance tracking, input
and output tracking, uploading tracking…

The above can help us to increase the level of automation to (1) raise the quality of output and (2) reduce costs for
offering extremely competitive prices

Why Us for Data Processing
 Solid experiences of ~5 years in data processing
 Effective solutions with extremely competitive pricing help clients to save significantly costs and be satisfied
on requirements
 Standard staffing procedures and rapid ramming-up capability allow to arrange timely qualified employees
for production
 Doing with well-defined production procedures & plans, and effective project communication & management
 For raising quality and reducing prices, using a lot of software tools (especially in-house ones)
 Best commitment of quality, using dedicated team of quality assurance
 Best commitment of security, using standard security means
 Delivering on time with high quality
 Working up to 7 days per week and 12 hours per day

COMPANY PROFILE April 2015 About Us Company Overview GoodLand is allocated in Ho Chi Minh City, Vietnam Our company was established early 2002 and experienced ~12 years in IT …

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