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COMPANY PROFILE April 2015 About UsCompany Overview GoodLand is allocated in Ho Chi Minh City, Vietnam Our company was established early 2002 and experienced ~12 years in IT outsourcing We offer the key services of IT Staffing and Data Processing We are expert in the technologies - Development of software, web, mobile, multimedia - Data entry, updating, conversion, indexing, extraction… We own up to 200 qualified IT employees We served ~75 clients from USA, Europe (Norway, Finland, Denmark, Germany, France, Switzerland, Spain…), Australia and Vietnam We performed successfully - Upper 300 projects of development of software, web, mobile, multimedia - Upper 250 projects of data processingWe do the businesses of IT outsourcing & business process outsourcing (BPO) by offering offshore IT outsourcing & BPOservices. We are one of best IT outsourcing & BPO companies in Vietnam offering specially IT services and act as a virual& offshore IT back office. As a reliable partner, we are always trying our best to serve clients in a professional andeffective mannerOur StatementsVisionTo be regarded as clients’ most reliable back office in Vietnam doing IT works outsourcedMissionBring clients to earn more by offering the effective and professional services of a reliable IT outsourcing back officeCore Values Customer-focus Innovation Efficiency Integrity Team-work RelationshipsOur ServicesServices We Offer IT Staffing Data Processing We provide IT staffs dedicated working offshore for We do for clients outsourced projects of data entry, clients. We provide right people with right skills and updating, conversion, indexing, extraction… We are experiences. The clients can get rapidly virtual able to do even large and complex projects for a wide extended teams of needed positions meeting their range of data processing jobs. Our data processing work plans. Our IT staffing solutions help the clients solutions help the clients to accelerate business to save significantly labor cost, find talents while not performance, focus on key activities, reduce spending much human administration efforts operating costs and raise competition capacity Benefits From Our Services Help clients to save more money Help clients to reduce efforts Help clients to be sure about time and quality Help clients to receive flexibility in pricing and paymentOur offshore IT staffing and data processing & data entry outsourcing services still help clients to be served devotedlyin long term
If you are looking for one of best IT staffing and data processing & data entry outsourcing companies, we areyour right choice
Our Team Number of IT Staffing: up to 20 employees employees Data Processing: up to 180 employees Staffing Standard staffing procedures capability Rapid ramming-up capability Education IT Staffing: 100% of employees are college/university graduates level Data Processing: 100% of employees are college/university graduates & undergraduates English level Almost employees have written-English skill enough to work Key employees have spoken-English skill enough to communicate with clientsOur Infrastructures Office Private workspaces for 200 stations with extension capability Standard office environment (air conditioning, power supply, fire protection…), and standard facilities for production, meeting & training Computing & Hundreds of workstation computers with high-speed processors Storage Powerful server computers for processing, storing and management 2-perimeter LANs with full proxy and firewall control Large FTP storages at 500 GB bandwidth with support SFTP Hundreds of external storage devices (HDDs, tapes…) Communication Telephone lines (PABX) High speed Internet lines Skype, Yahoo VoIP Email system Security 24x7 Security guards, Fingerprint lock, Supervise camera Storage and server controlling stipulation, Data and internet accessing authorization Local data cleaning, Confidence commitment… Client Testimonials“Goodland has been a vital asset to our company, and has provided nothing but experienced resources to help uswith our projects. Goodland has far exceeded any other vendors we have worked with. They truly put an effort tobuilding a lasting relationship with their clients. You can’t go wrong teaming up with Goodland” Mr. Vu Do - Project Manager, Syndicate Labs Inc., USA“Based on my experience working on projects with Goodland, I highly recommend their services. I can say withouthesitation that I have been extremely pleased with their services. Their work is completed on time, accurately andon budget. Goodland is a trusted partner for meeting our IT requirements and we look forward to expanding ourrelationship with them in the future” Mr. Kevin Coleman – CEO, Fusioned Business Services Inc., USA“We have worked with Goodland for several years and we have received absolute superb IT services. Furthermore,Goodland is a very trustable and reliable company that delivers every assignment in superb manner and professionalism
I would recommend Goodland's service to companies who need professional IT services” Mr. Minh Tang – Creative Director, Pixinity Inc., USA IT StaffingService DescriptionsIT staffing can be understood as staff augmentation in IT. We offer offshore IT staffing outsourcing services, speciallyfor software development, web development, mobile development, multimedia development… You surely havetalented software developers, web developers, mobile developers, multimedia developers… withminimum spending
Our Solutions We provide IT staffs dedicated working offshore for clients
The dedicated staffs work in our office using our standard working facilities & environment, and be under the clients’ directly management
A staff of the dedicated team is assigned as an internal team leader for managing locally the staffs
Based on deep comprehensions of the clients, our IT staffing solutions are tailored meeting best their requirements
The staffs work & communicate with the clients and be managed locally upon professional processes
Positions We Offer System Modeling Testing System Analyst Software Tester System Designer Mobile Tester Database Designer… Web Tester Flash Tester Test Script Writer Coding Data Tester… Java Developer (Java Web, Java Application) Administration and Supporting .NET Developer (.NET Web, .NET Application) Web Administrator iOS Developer Database Administrator Android Developer System Administrator Windows Phone Developer Technical Supporter LAMP Developer Help Desk Supporter… CMS Developer (Wordpress/Joomla/ Drupal…) Online Marketing e-Commerce Open Sources Developer (Magento/X-Cart/ZenCart…) Online Marketer Silverlight Developer Data Processing SharePoint Developer Data Entry Operator Flex Developer Data Update Operator Flash Developer Image Processing Operator Actionscript Developer… Data Extraction Operator… Managing Graphics/GUI/Web Designing Project Manager Graphics Designer Team Leader Software GUI Designer Technical Leader… Mobile GUI Designer Others Web Designer… Other IT positions upon request… Engagement Models Offshore Seasonal Staffing (for short-term hiring needs: lower 6 months): o Charging on hourly basis and invoicing monthly
o Hourly rates are negotiated and monthly actual hours are recorded
o Monthly price is based on the monthly actual hours and the hourly rates
Offshore Permanent Staffing (for long-term hiring needs: at least 6 months): o Charging on monthly basis and invoicing monthly
o Monthly rates are negotiated
o Monthly price is based on the heads of staff and the monthly rates
The rates depend on required positions, expertise levels, working hours and hiring terms
Our Solutions We do for clients outsourced projects of data entry, updating, conversion, indexing, extraction… Based on deep comprehensions of the clients, our data processing solutions are tailored meeting best their requirements
The projects are done in an effective manner with qualified employees, adequate infrastructures and professional processes
Jobs of Data Processing We Offer Data Entry and Data Capture Data Conversion Data entry for form / image / document / database Data conversion for file / image Data copying and pasting Data conversion between file and database Capturing data from website Data migration for database Hardcopy scanning… Data tabulation… Data Indexing OCR, ICR and OMR Data indexing for document / image… Recognizing content of printed text / handwriting Data Output and Data Presentation text / markers Outputting data to CSV / PDF / epub / XML format Recognizing content mixed by printed text, Presenting data in required format… handwriting text and markers… Data Extraction and Data Mining Extracting data from file / database / website… Data Update and Data Enhancement Mining data upon request Updating data for file / database / website Data cleaning Data Access Data enrichment Providing software tools for accessing data… Data sorting eBook Production Data validation eBook formatting Document proof reading eBook creation Image processing… eBook conversion…We are able to process on a variety of input types: image, form, card, claim, survey, questionnaire, order, invoice, check,contact information, book, magazine, newspaper, document, article, catalog, mailing list, report…Our online and offline data entry services are offered with effective solutions including huge looking-up databases
And we can provide software tools allowing the clients themselves do file conversion (convert text file to csv, convert csvto xml, convert html to pdf, convert html to epub...), access data..
Engagement Models Unit basis (form / image…): o Charging on unit basis and invoicing upon milestones
o Unit price is negotiated and actual unit volume is recorded o Price is based on the actual unit volume and the unit price
Hourly basis: o Charging on hourly basis and invoicing upon milestones
o Hourly rate is negotiated and actual hours are recorded
o Price is based on the actual hours and the hourly rate
Fixed price basis: o Charging on fixed price basis and invoicing upon milestones
o Price is a fixed amount based on an estimated unit volume and project complexity
For data processing & data entry BPO, besides the above engagements, there are more others: OffshoreDevelopment Center (ODC); Build Operate Transfer (BOT); Joint VentureRegarding to ODC, we are also one of ODC companies offering ODC services
Service ExperiencesSummary of Experiences Years experienced in doing ~5 years, since 2009 data processing Projects for data processing Upper 250 projects for data processing experienced Typical Project 1 Project end-client: Insurance Organization of Government Project tasks: OCR, Image Processing, Image Indexing… Project data volume: ~120,000,000 images (to be processed) Project duration: 6 months (7 days per week x 12 hours per day) Project manpower: 140 employees Typical Project 2 Project end-client: National Library of Government Project tasks: OCR, Image Processing, Image Indexing… Project data volume: ~15,000,000 images (to be processed) Project duration: 10 years (6 days per week x 8 hours per day) Project manpower: 20 employees Jobs of data processing Data Entry and Data Capture, OCR, ICR and OMR, Data Update and Data experienced Enhancement, Data Conversion, Data Indexing, Data Output and Data Presentation, Data Extraction and Data Mining, Data Access, eBook Production Categories of our end-client National Library of Government, Insurance Organization of Government, National for data processing Public Broadcaster of Government, Centre for Applied Nursing Research of Government, Ambulance Service of Government, Flight Center, Magazine Office, Law Office, Marketing Research, University, Education Union, Hospital, Medicare Center, Pharmacy, Supermarket, Food Store, Restaurant, Fashion Shop, Tourist Agency, Hotel, Architecture Design, Construction Consulting … Project Case Studies Case Study of Processing and Indexing Images (project with large input volume) Case Study of Processing and Indexing Images (project in long term) Case Study of Data Entry for Cards (project with highest accuracy) Case Study of Data Entry for Surveys (project with numerous amount of data fields)Please contact us at [email protected] for getting the above case studies
Service Process Proposal Get and analyze project requirements, make a proposal with cost and time estimations Initialization Design solutions and prepare software tools; Make production samples; Finalize the proposal with exact cost & time and get it approved; Make plans to do the project Production Perform the tasks of production procedure; Do quality assurance during performing the tasks Quality control Run software tools for automatically quality control; Do manually quality control Delivery Deliver on schedule via FTP uploading and transportation for external storage devices; Do randomly check before delivery Fixing Process on issues / requests for changing Finalization Confirm on project completion; Archive project materialsService Technologies Standard software tools Using a lot of the standard software tools for data processing: ABBYY Hot Folder, for data processing ABBY FineReader, nextStarAuditor, Ifanview, Xnview, ACDSee, Adobe Acrobat, Adobe Photoshop, Oxygen XML, MS Excel, MS Word… Effective in-house tools Using hundreds of the effective in-house tools for data processing (developed by our for data processing own software tool development team), supporting: data entry with huge looking-up databases, image conversion, data update, image cropping and rotating, data moving, data merging, data consolidation, data indexing and renaming, data output, data extraction, data access, result checking, task assignment, performance tracking, input and output tracking, uploading tracking…
The above can help us to increase the level of automation to (1) raise the quality of output and (2) reduce costs foroffering extremely competitive prices
Why Us for Data Processing Solid experiences of ~5 years in data processing Effective solutions with extremely competitive pricing help clients to save significantly costs and be satisfied on requirements Standard staffing procedures and rapid ramming-up capability allow to arrange timely qualified employees for production Doing with well-defined production procedures & plans, and effective project communication & management For raising quality and reducing prices, using a lot of software tools (especially in-house ones) Best commitment of quality, using dedicated team of quality assurance Best commitment of security, using standard security means Delivering on time with high quality Working up to 7 days per week and 12 hours per day
COMPANY PROFILE April 2015 About Us Company Overview GoodLand is allocated in Ho Chi Minh City, Vietnam Our company was established early 2002 and experienced ~12 years in IT …
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