Jagex Support Ticket

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Player Support. If you require support with a payment, account or technical issue, please head to our Support Centre. To ensure the right team deals with your query quickly, we can only respond when a request is made via the Support Centre. Domain. For domain queries contact: [email protected]jagex.com. Press. For press enquiries contact: [email protected]jagex.com

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Updated: 8 hours ago

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(amount of actively unsolved tickets & average time for ticket solve) The Jagex Support team leads would then be able to use that information to (hopefully) convince upper management to add more support staff members. Simply put - if the users make support tickets, they are pressured to hire enough staff to resolve them.

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Updated: 7 hours ago

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The fastest web-based support from Jagex Ltd. if you're looking to get help online. We also show the fastest phone numbers, email addresses, wait times, and the way to contact Jagex Ltd. for the highest quality customer care

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Updated: 5 hours ago

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Contact met Jagex. Hallo allemaal, Het Nederlandstalige Account Hulp forum is bedoeld voor het bieden van hulp aan spelers met account-, betalings- of technische problemen. Aangezien er momenteel geen voltijdse Nederlandstalige medewerker bij Jagex werkt, is het momenteel niet mogelijk om in dit forum directe hulp van een Jagex Mod te krijgen.

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Updated: 8 hours ago

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(amount of actively unsolved tickets & average time for ticket solve) The Jagex Support team leads would then be able to use that information to (hopefully) convince upper management to add more support staff members. Simply put - if the users make support tickets, they are pressured to hire enough staff to resolve them.

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Updated: 8 hours ago

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Unrecognised payments. Unpaid balance. Issues making a payment. Update your payment card. Subscription management. In-game extras & Promotions. Transfer Membership. Transfer items. Missing Loyalty Points.

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Updated: 2 hours ago

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Jagex responds to emails within 2-5 business days. Message Centre tickets are reviewed within 24 hours. You can recognise Jagex Emails mainly because they WILL use your account name when ever they mail you. If you get an email regarding your account (security) and it doesn't contain your Runescape Name then delete it and scan your computer.

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Updated: 9 hours ago

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I'm just after some way to talk to a member of support staff in an attempt to recover what I spent nearly 10 years building, however unlikely it may be, even if it means being permanently muted. For those questioning 'why now'? After a year and a bit: I have contacted Jagex before, a few times, yet received no response.

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Updated: 9 hours ago

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Jagex Games Studio is the developer of RuneScape. We hope you enjoy the subscription or micro transaction you recently purchased for one of our games. If you have queries about any payments made to Jagex Games Studio, please follow the …

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Updated: 5 hours ago

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All sellers are required to keep a video recording for all trade conducted i New World: Coins delivery proof requirement. Mail - Video proof is required to show the following: 1. Send a friend requ Payment request schedule & fee. When a sold order is in completed status (see definition below), the payment

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Updated: 6 hours ago

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If you're one of the affected, Jagex recommends reaching out to its Player Support team and submitting a ticket. In the meantime, its crew is working diligently to bring things back to normal. "Our team will be working around the clock and throughout the weekend to provide a resolution," Jagex said.

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Updated: 4 hours ago

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The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists. A number of the support team have their own @Jagex Twitter accounts and occasionally appear on RuneScape livestreams and podcasts.

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Updated: 2 hours ago

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I think his issue is the total lack of contact info. A lot of game companies have a support hotline or at least a support email but with Jagex, to actually talk to you guys we have to contact you via twitter or reddit which are not official means of getting support but it is the best you guys offer.

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Updated: 4 hours ago

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What is Jagex's contact email? Not receiving recovery emails., Do any of you know Jagexs contact email? I am not receiving any of their emails when I try to change my password and recover my account. Thanks., RuneScape 2007 General, RuneScape 2007 General, Runescape 2007 Pictures, Videos & Progress Logs, Deadman Mode General

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Updated: 9 hours ago

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It's sad how amusing Jagex's terrible customer support is. You can try [email protected]jagex.com, though, but don't expect to hear back with anything useful. Post in one of these with forum access and try. Try the hijacker set registered email etc with your info, posts are hidden so only jagex can see.

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Updated: 2 hours ago

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Experience RuneScape. A leader in creating community-driven live games, our flagship MMORPG franchise, RuneScape, has welcomed almost 300million player accounts in its 20-year lifetime. Today our RuneScape titles are living games that connect and inspire an amazing community of players.

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Updated: 8 hours ago

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As someone who is used to Blizzard and Jagex support, I was stunned to see Arenanet reply and resolve my ticket in just three hours! but their support used to be the absolute best. Every time I had created a support ticket in Wow they got back to me in less than 10 minutes. 53. Reply. Share. Report I did reset my phone recently without

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Updated: 7 hours ago

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Player Support Team, also called the Customer Support Team, is the division of Jagex staff that interacts with players. The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists. A number of the support team have their own @Jagex Twitter accounts and occasionally appear on …

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Updated: 3 hours ago

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Immediately secure your device to avoid being hijacked again. Protect your account to make sure your account is safe in the future. Begin a recovery request. If you don't have access to your email choose ' contact Jagex support ' when prompted. Your request will be reviewed and any unauthorised activity will be investigated.

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Updated: 7 hours ago

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Employee Benefits. We reward our team members with a benefits package that includes private healthcare, flexible working hours, gym membership, income protection, dental plan, a team fun fund, performance based bonuses and much more. We’ve given the studio a complete open-plan refurbishment, making it one of the best looking work environments

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Updated: 5 hours ago

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If you click on or search for your issue, you'll often find that a support ticket isn't necessary - but if the steps in those articles don't help, each page gives you the option to open a support ticket at the very bottom (the Contact Us button).

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Updated: 3 hours ago

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Hi Galronix, Jagex does not contact players about bug reports unless it's to gather more info on a significant issue. Keep an eye on News posts / Patch notes to see if Jagex fixes the bug! Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

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Updated: 7 hours ago

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Customer Support is the division of Jagex staff that interacts with players. They normally investigate abuse reports and Black mark appeals. They also help out players with their technical problems and send them messages regarding their RuneScape accounts. Customer Support should NOT be used for quest help, walkthroughs etc. Additionally, the Community Forums …

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Updated: 1 hours ago

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Bonds. Find my Bonds. How to locate your Bond. Redeem a Bond for membership. Redeeming a Bond for a character name change. Redeem a Bond to summon a portable trader. How to place a RuneScape Bond in the currency pouch.

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Updated: 9 hours ago

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Submit a request. Please select your issue -. - Technical issues Report a bug Purchases and refunds Unrecognised payment Account management. You must be logged in before you can submit this type of ticket.

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Updated: 6 hours ago

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Apply. Lead Technical Designer - Remote/Hybrid. Cambridge Games Development – Unannounced MMORPG. Apply. Lead UI Engineer - Remote/Hybrid. Cambridge Games Development – Unannounced MMORPG. Apply. Principal Network Engineer - Remote/Hybrid. Cambridge Games Development – Unannounced MMORPG.

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Updated: 7 hours ago

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For any billing related issues, please contact: billingsupport[at]jagex.com Customer Support If you are a RuneScape player and you require support go to Customer Support Customer support questions incorrectly sent to an email address above will be deleted! Jagex's registered address is: Jagex Ltd St. John's Innovation Centre Cowley Road

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Updated: 4 hours ago

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Unable to send in support ticket for accessing game, and issue is not present on website, no way to get into contact. This was the first time Jagex support refused to deliver me my personal data. (payment data) it was about a week after I had gotten scammed and tried to contact Jagex. With that being said, the scammer with the mod

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Updated: 6 hours ago

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Follow these steps and select ' contact Jagex support ' when prompted. If you don't have access to your email select 'contact Jagex support' when prompted. Tweeting @JagexSupport actually creates a Zendesk ticket for them, so it can be a viable channel to reach a Jagex employee . Help The Persecuted is non-profit organization helping

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Updated: 5 hours ago

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Tools. Come here to share any tools you have for client / cache development, or come here to see if there are any tools that you need for your client / cache! RSPSi Map Editor - v1.16 - Latest Version ! Re-release.

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Updated: 8 hours ago

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I tried to reach out to RS3 support but it was a non-appealable ban. I tried twitter and created a support ticket for a similar offence that allowed me to reach the support. I had no luck and was ignored by Jagex support, receiving only automated responses. I was lost and crushed. Im sad to leave this game forever.

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Updated: 2 hours ago

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In order to participate in the Android Beta for Old School Runescape you’ll need to fill out the Android Beta Form and supply the following details so you can play OSRS mobile on android. Google ID ( Email Address) RSN. Discord ID ( NAME#0000) Your main device and any other devices you play Old School on. The platform you play Old School on

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Updated: 6 hours ago

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Just a quick reminder to let you know we’ll be holding our next Big Ticket prize draw on Wednesday 26th May at 3PM BST! The lucky winner will be awarded a Big Ticket, which, put simply, is an all-expenses-paid invitation to Jagex Games Studio here in Cambridge, UK, where you’ll get to meet the people behind RuneScape and attend one of our famous Jagex parties.

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Updated: 2 hours ago

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Services Insurance is a first of it’s kind market product that was brought into demand by Jagex’s(Runescape’s creator) recent stance in April 2021 that account services are an bannable offence. While 07services has never had a customer banned for using our service, a large portion of our customers have requested that we offer some form […]

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Updated: 3 hours ago

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WARNING: Don't Play This Game. My account was obviously stolen and abused for botting until it was banned. Since it's impossible that my account information can be stolen on my side it's obvious it must be an inside job on Jagex side. 2 Incidents led to the ban of my account which occured on 14th and 17th of September in old Runescape.

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Updated: 9 hours ago

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Website Development. Downloads. [Dark / Light] Fluent Design Theme Edition 2.4.3.1. Sign in to follow this. Followers 1.

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Updated: 6 hours ago

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Jagex January 25 · As we celebrate 20 years of RuneScape, making it one of the world's longest-running and most successful online video games franchises, we are delighted to announce that Jagex has a new, prestigious owner in The Carlyle Group , one of the world's largest global investment firms Jagex Support Chat Health. 13% off Details

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Updated: 5 hours ago

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The Big Ticket 2010 was a contest held by Jagex. While there were meant to be 24 prizes, only 3 big tickets were given out until the contest was stopped without notice. A Big Ticket as shown by Jagex. Prizes. 24 prizes for an all-expenses-paid trip to Jagex Games Studio will be given away.

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Updated: 9 hours ago

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Frequently Asked Questions

How do i get in touch with jagex?

There are a few ways of getting to Jagex. 1. Twitter: @JagexSupport They have a Twitter account made for support. Usually you get a fast reply if you tweet during the UK work hours. 2. The Support System on the home page: Customer Support is now divided in 4 sections.

What should i do if i lose my jagex account?

Protect your account to make sure your account is safe in the future. Begin a recovery request. If you don't have access to your email choose ' contact Jagex support ' when prompted. Your request will be reviewed and any unauthorised activity will be investigated. Once this is complete, access will be restored to the account owner.

What happens if the jagex mod doesnt respond to a ticket?

The same goes if the Jagex Mod replying to your ticket misunderstood your question and didn't provide a satisfactory answer. Usually this shouldn't happen, but support desk employees go through large volumes of tickets each day and it's possible they can make a mistake. It's best to be understanding.

How long does it take for jagex to respond to a ticket?

[Audio help - Response ETA: Up to 48 hours] ( https://support.runescape.com/hc/en-gb/articles/360000996998-Audio-help) By submitting the ticket in the correct section, it goes in the queue of the the Jagex support employees working specifically on that type of tickets. 4. I submitted a ticket. What happens now?

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