WebJan 9, 2023 · To request training from your Directorate facilitator, please contact Workforce Development at (315) 763-4928. IMCOM Operation Excellence (OPEX) Customer Service Training. In order to provide
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WebOPEX online can be used as the initial Customer Service training for a new employee or as a FY refresher if it has not been taken at any other time. NOTE**This course contains …
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WebNov 20, 2023 · Location: 2-2406 Woodruff Street USAG Fort Liberty, North Carolina 28310 Provide OPEX training resources and schedules to support IMCOM's customer service …
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WebIAW IMCOM Policy 8, Service Culture Campaign, 8 July 2022 All Garrison employees will receive their initial OPEX Training (4 hours) to ensure that our Service Culture …
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WebAug 15, 2023 · To request training, contact your local Directorate Training Coordinator or contact Training Program Support Specialist at 910-396-3429. FY23 OPEX Schedule …
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WebJun 29, 2023 · Operation Excellence (OPEX) Customer Service Training: IAW IMCOM OPORD 22-051 Service Culture Campaign, OPEX training is required for both new …
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WebApr 6, 2018 · As IMCOM's enterprise approach to standardized customer service training, OPEX, or Service Culture training as it is commonly referred to, develops participants' knowledge, skills and
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WebJul 11, 2023 · Already an employee? Check out these resources! civilian personnel advisory center (CPAC) Employee Assistance Program Performance Management and Individual …
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WebMay 7, 2020 · The Service Culture Campaign (SCC) is a sustained readiness plan launched by the U.S. Army Installation Management Command (IMCOM) in 2017 to develop a …
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WebJun 19, 2018 · IMCOM’s standardized customer service training program, Operation Excellence (OPEX), has expanded to include all IMCOM employees to help the …
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WebNov 10, 2015 · IMCOM chooses excellence in customer service. By Ms. Jessica Marie Ryan (FMWRC) November 10, 2015. 1 / 3 Show Caption + A Java Café employee brings a smile to a customer's face as they receive …
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Webprovide standardized customer service training across IMCOM, we will implement garrison-wide OPEX and OPEX for Leaders training. OPEX is a successful, experiential …
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WebJul 22, 2022 · Application Instructions: Section 1: Completed by the employee. Section 2: Supervisor signature. Section 3: Garrison Commander, Region Director (region …
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WebOPEX is IMCOM's standardized customer service training program and a key component of building and sustaining a culture of service excellence. The training clearly …
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WebCourse Description: This course intends to provide new Army Community Service (ACS) staff with an overview of the principles of Army Material Command (AMC), Installation …
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WebMay 10, 2021 · FORT BUCHANAN, PR -- US Army Garrison Fort Buchanan became the first Installation Management Command (IMCOM) garrison to hold the Operation …
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WebNov 5, 2018 · One major part of the Service Culture push was the implementation of Operation Excellence (OPEX) Customer Service Training. The training was developed …
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