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Horrific Customer Service

This bad customer service story took place in a bookstore. A customer came to buy a children’s book but failed to find it. Luckily, a help desk representative was there, so a client asked where to find the much-needed book. ‘It’s behind you’ mumbled the clerk and pointed out in the direction of the children’s bookshelf. … See more

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WebOct 30, 2023 · The Telephone Maze We've all been trapped in a maze of automated telephone options. It feels like some call centers are designed to prevent you from ever …

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WebAug 29, 2015 · vzw_customer_support Customer Service Rep 08-29-2015 04:48 PM a0810b, we never want to hear that one of our customers had a bad experience. Please …

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WebJun 20, 2022 · Nightmare story #4: Customers who don’t understand the standard procedures. Some customers think that customer service is just a bunch of lazy people …

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WebOct 26, 2023 · The Best Way to Complain to a Company on Social Media Blame automated call systems, hard-to-navigate automated phone trees, understaffed call centers, and …

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WebMay 18, 2020 · 13 Gruesome (and Spine-Chilling) Customer Service Horror Stories Jack-O-Lantern, Jack-O-Lantern, you are such a funny sight, As you sit there by the window, looking out into the night, You were once …

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WebJun 27, 2007 · i ran into an emergency where i had to use my cell phone for business. UNFORTUNATLEY I FORGOT ALL ABOUT CHANGING MY PLAN TO INCLUDE …

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WebMar 12, 2018 · The awful feeling that we're not being acknowledged is so bad, in fact, that even a negative resolution may be better than feeling you were cut off, she says. We can even make do with some kind of

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WebJul 19, 2017 · I am trying to reach a customer service expert and I keep getting hung up on. Last night I was on the phone with ATT and your people kept calling me and hanging …

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WebJan 17, 2020 · deemarie1223 Enthusiast - Level 1 01-17-2020 03:42 PM I just got off the phone after talking to 3 people about my bill, which is an issue within itself, and not …

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WebDec 28, 2011 · I have to say Verizons customer service is absolutely horrific. Everytime I have an issue or question I get transfered on average 3-6 times. And I usually get …

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WebJan 17, 2020 · Horrific Customer Service Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; …

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WebAug 17, 2018 · Horrific customer service! STAMAC76 Newbie 08-17-2018 06:18 AM The way Verizon customer service reps treat you and lie to you is just sad. You think …

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WebJan 17, 2023 · Success requires taking a few key steps at both levels. Here are 20 telephone customer service tips to improve satisfaction and loyalty. 1. Have context at …

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WebNov 1, 2023 · This place is the worst dental office with horrific customer service. Read the reviews as well. I hope they get shut down. I am still shaking after what I just …

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WebJul 21, 2021 · Labor “We’re Not Allowed to Hang Up”: The Harsh Reality of Working in Customer Service In their own voices, seven customer service representatives reveal …

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WebSep 12, 2021 · Saying “operator,” “customer service,” or “representative” will sometimes get a person on the line. Keep Calm and Be Nice When you finally get through to a …

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