WebWest Virginia. View All. Contact HHAeXchange. More Ways to Get in Touch. SUPPORT. Support Portal. If you are a caregiver and are in need of assistance, please contact your employer. SALES.
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WebCustomer Support. Can’t find what you are looking for? Our team is here to help. Have your Customer ID and Environment Type ready. They are found on the Profile Menu at top …
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WebHow do I reset my mobile app password as a caregiver? Our team is here to help. When contacting us, have your Customer ID and Environment Type ready. It is found on the …
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WebFor technical issues in CentralReach, open a support case. For EVV specific questions or issues viewing data, contact HHAX for support and to request credentials: …
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WebIf a Caregiver is unable to log into the HHAX mobile app and we are unable to troubleshoot, submit a ticket to HAH support and train the Caregiver on how to use IVR for clock …
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WebCaregiver Retention Hits the Bottom Line. In a survey conducted in 2023, HHAeXchange found that 81.5% of providers had to turn down clients due to a lack of care professionals …
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WebThe Connected Homecare Ecosystem. HHAeXchange is the only homecare management software that seamlessly connects providers, state Medicaid programs, managed care organizations (MCOs), and …
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WebThe HHAeXchange mobile apps are available for download through the App Store for iPhones or Google Play for Android devices. Users in Texas, Illinois, and Massachusetts …
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Webers Mobile App functions and setup performed on the Caregiver’s device. Please direct any questions regarding the content of this document to HHAeXchange Client Support. …
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WebPatient Phone Number Descriptions 60 Offline Mode 61. Cautions 62 Offline Authentication 63. To locate and download the App, enter the keyword HHA Exchange in the search …
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WebIf you are using the HHAeXchange Provider Portal for Electronic Visit Verification (EVV) only, access the Provider Portal Knowledge Base here. Watch training videos to refresh …
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WebOBJECTIVE: This article provides the attachment to the HHAeXchange Quick Guide Packet for Mobile in both English and Spanish. Topics in this quick guide include: The …
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800-717-0617 WebIVR Phone Information - If a Caregiver is unable to log in to the HHAeXchange mobile app and were unable to troubleshoot, submit a request to Help at Home support and train the Caregiver on how to use IVR for clock-in and clock-out. IVR Phone Numbers. English. 800-717-0617. Spanish.
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WebProvider Info Center. Homecare providers: here is your go-to source for the most up-to-date training, forms, EDI processes, FAQs, and contact information. Other Featured Resources.
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WebMobile App Training for Caregivers. The HHAeXchange mobile app empowers caregivers, providers, and payers with a simple and easy-to-use EVV solution that connects the …
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WebWelcome to HHAeXchange Enterprise Help Portal. To access the Provider Portal Resource Page, click HERE. You can use this full set of HHAeXchange Enterprise Portal user …
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WebSep 28, 2023 · All providers can use our Client Support Portal to find answers to questions and create support requests, email us at [email protected], or contact us by phone 1 …
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