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Customer Service Training Courses

WEBMay 23, 2016 · Phone-Based Customer Service With Jeff Toister Liked by 9,751 users and watch courses on your mobile device without an internet connection. Training

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WEBCustomer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client …

Rating: 4.8/5(1.6K)
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WEBMay 18, 2023 · The Innovative Customer Service Techniques course is created and presented by customer service expert Jeff Toister and consists of a short 45-minute …

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WEBThere are 4 modules in this course. The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation …

Rating: 4.7/5(59)
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WEBDec 8, 2023 · Our Customer Service Skills online training courses from LinkedIn Learning (formerly Lynda.com) provide you with the skills you need, from the …

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WEBMay 10, 2021 · Learn customer service best practices, whether you're a customer service professional, manager, or work with customers in your career. Acquire skills in …

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WEBEnhance your customer service skills with our comprehensive courses. Learn effective communication strategies, problem-solving techniques, and customer satisfaction …

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WEBCustomer Service Telephone Etiquette: Ending Calls. 2m 31s. In this video, you will learn how to list techniques for transferring and closing customer service calls. FREE ACCESS. Locked. 4. Telephone …

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WEBSep 5, 2023 · Cost: Free. Created by EdApp. Explore the course. 2. Generating Leads through Cold Calls. Generating Leads through Cold Calls is another telephone skills …

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WEBMar 7, 2024 · The purpose of this customer service training activity is to avoid negative language. Every time customers hear the words “no” and “don’t” they feel like you are denying something. You can make it sound …

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WEBDec 12, 2023 · Here is a list of programs to improve customer service skills among employees. 1. Handling Complaints From Customers. This course teaches your …

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WEBIn this online course, you will discover the 7 essentials to excellent customer service to maintain happy customers and clients who will never leave you for the competition. …

Reviews: 1.6K

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WEBCustomer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette. Find a Course For You Live …

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WEBA call center customer service job involves handling incoming and outgoing calls to assist customers with inquiries, complaints, or issues related to a company's products or …

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WEBDiscover how to make every client connection a positive one with expert-led, live online and in-person training from AMA. Learn and practice proven ways to find and retain …

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WEBThis telephone customer service training covers the ins and outs of delivering exceptional service over the phone. Taught in an interactive workshop format, the course

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WEBThis free online customer service training course provides communication skills and explains telephone etiquette. ‘Customer service’ describes the guidance a business …

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