Creality Tech Support

805-364-5097

If you need any help about orders, please contact us. Email: [email protected] Tel: 00-1-805-364-5097 (9:00 am to 6:00 pm) If you need after-sales service and technical support, please contact us. Email: service.creality@gmail.com Or want to become Creality3D business partner? In order to help you solve the prob

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Support & logistics update. Feel free to contact us via e-mail: [email protected] Please include your order number, picture/video about the issue you encountered, and white manufacture barcode attached on the printer base. We will reply to you within 2 days. European customers from the country listed below please select EU when choosing the shipping option.

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If you encounter technical problems, welcome to join our Facebook Group to discuss with thousands of experienced 3D printer users. The solutions to help with the extrusion instability?To make your 3D printer print high-accuracy models, the extruder needs to extrude the plastic stably. In different parts of the prints,

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Shenzhen Creality 3D Technology Co., Ltd, a global leading 3d printing solution provider which concentrates on spreading the benefits of 3d printing technology for 7 years. Due to the precise positioning and printing performance, the brand gets increasing attention from …

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Creality 3D, an official 3d printer supplier dedicated to developing 3d Printer & filament design, sales, and distributing, now we are looking for distributor & …

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(805) 316-0806

Contact Us. If you need any help about orders, please contact us. Email: [email protected] Tel: (805) 316-0806. (9:00 am to 6:00 pm on a working day in Hong Kong time zone) If you need after-sales service and technical support, please contact us. Email: service.creality@gmail.com.

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The use of personal contact information By obtaining after-sales service under this policy, you authorize Creality3D to store your contact information, including name, phone number, shipping address, and email address. We will protect the security of your information.

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Creality is a scammy company. Creality is a scammy company. I have 3 Creality printers but all of them borke down at some point and the customer service was garbage. I bought an ender 6 they promissed me that it comes with a meanwell supply, but it …

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Phone number doesn't work. Chat is unresponsive. The emails sent go unresponsive. When they reply to the email, it is a generic email. If you have been screwed and used paypal. You must contact PayPal immediately to dispute. The creality company will send out 2 emails.

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Please supply accurate information to ensure our support is performed in an expedite way. Incorrect info, or not related with an order placed in our website, may render the form unprocessable. Not for Technical Support cases. For help on setup or to declare defective or damaged products and parts use the Technical Support Requests form. Thank you.

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The 1st contact should be where you bought it from. If its still under 30 days and they won't help you then open up a credit card chargeback. You don’t. I havent needed to yet, but a quick google brings you here. This is the SubReddit for the Creality CR-10/CR-10S 3D Printer. Please be friendly and helpful.

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Do not buy from Creality directly. No support Update on Jun 12,2021 I got a replacement main board from Creality that fixed the issue which took about 1 month to get it, install and tested. I still stand by my comments below of not buying directly from Creality due to them not honoring their return policy and the return shipping fee.

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Creality Ender-3 – Easy to set up good-value 3D printer. With the affordable 3D printer Creality Ender-3 you get an innovative manufacturing machine. With its large building volume of 220 x 220 x 250 mm and fast heating up build plate you can get very good 3D printing results instantly. Buy this amazing 3D printer now for a really good price.

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Since Creality does not use the same Serial to USB chip as most printers, you will need to install a new driver. For most Creality printers, you will need the FTDI Driver for this install process. If your Creality printer has a V1.1.4 board, you will …

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Welcome to Ace3DPrint, your number one source for all things 3D Related, with a focus on Quality, Great Customer Service and Dependability. Founded in 2018, Ace3DPrint has come a long way from its beginnings from working out of a garage proudly located in …

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Get it now! CR-10 Smart 3d printer supports both WIFI & RJ45 wired network connection. With the Creality Cloud APP, you can easily slice 3D models, remote control your printers, and print an object whenever and wherever with your phone.

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Tech support is DIY. If you are ok with this, and comfortable assembling the unit using supplied tools you will be pleased. If you are new to 3D printing watch reviews and build videos online first. Bottom line is, I am having a great experience with this machine.

Rating: 4.1/5(26)

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Frequently Asked Questions

How do i contact creality for support?

Contact us- Creality Official Support! Feel free to contact us via e-mail: [email protected] Please include your order number, picture/video about the issue you encountered, and white manufacture barcode attached on the printer base. We will reply to you within 2 days.

What is creality 3d technology?

Shenzhen Creality 3D Technology Co., Ltd, a global leading 3d printing solution provider which concentrates on spreading the benefits of 3d printing technology for 7 years. Due to the precise positioning and printing performance, the brand gets increasing attention from almost every country.

What information does creality3d store with my contact information?

By obtaining after-sales service under this policy, you authorize Creality3D to store your contact information, including name, phone number, shipping address, and email address. We will protect the security of your information.

What drivers do i need to install on my creality printer?

Since Creality does not use the same Serial to USB chip as most printers, you will need to install a new driver. For most Creality printers, you will need the FTDI Driver for this install process. If your Creality printer has a V1.1.4 board, you will want to use the CH340 Driver instead.


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